Online Travel Insurance

Online Travel Insurance is a specialist provider of travel insurance.

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The table below displays a snapshot of Online Travel Insurance’s Online Travel Insurance Logotravel insurance policies on Canstar’s database, sorted by Star Rating (highest to lowest). Please note the products and Star Ratings displayed are based on a couple travelling to the USA aged under 70.

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What types of travel insurance does Online Travel Insurance offer?

Online Travel Insurance offers domestic and international travel insurance. If you’re unsure as to which kind of travel insurance is most appropriate for you, or would like to better understand the differences between the different types of cover, check out our comprehensive guide on travel insurance.

What does Online Travel Insurance domestic travel insurance cover?

Online Travel Insurance’s domestic travel insurance policy will cover you for accidental death, cancellation and/or delay expenses, loss of or damage to luggage and personal effects, and rental vehicle expenses.

Please note that exclusions may apply, including pre-existing conditions, participation in certain activities and the riding of certain vehicles.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on Online Travel Insurance’s website.

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What does Online Travel Insurance international travel insurance cover?

Online Travel Insurance’s Basic international travel insurance policy will cover you for medical expenses and personal liability.

Its Comprehensive international travel insurance policy will cover you for medical expenses, cancellation and delay expenses, damage to or loss of luggage and/or personal effects, rental vehicle expenses, and personal liabilities.

Please note that exclusions may apply, including pre-existing conditions, participation in certain activities, and the riding of certain vehicles.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on Online Travel Insurance’s website.

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Online Travel Insurance FAQs

Yes, Online Travel Insurance’s Basic and Comprehensive international travel insurance policies both have unlimited cover for overseas medical and hospital expenses.

As always, various conditions and exclusions will apply, including claims arising from a pre-existing condition or injuries arising from being under the influence of drugs and/or alcohol.

For more information, read Online Travel Insurance’s Product Disclosure Statement.

Yes, Online Travel Insurance will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under Online Travel Insurance’s domestic travel insurance policy, singles and duos/couples are covered for $10,000 worth of luggage and personal effects, and $250 worth of cash. A family is covered for $20,000 worth of luggage and personal effects, and $500 worth of cash.

Online Travel Insurance’s Basic international travel insurance policy doesn’t provide cover for luggage, personal effects or cash.

Under Online Travel Insurance’s Comprehensive international travel insurance policy, singles and duos/couples are covered for up to $10,000 worth of luggage and personal effects, up to $5,000 worth of travel documents, transaction cards and traveller’s cheques, and $250 worth of cash. A family is covered for up to $10,000 worth of luggage and personal effects, up to $10,000 worth of travel documents, transaction cards and traveller’s cheques, and up to $500 worth of cash.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, Online Travel Insurance will cover up to a certain amount for lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy.

Online Travel Insurance’s domestic travel insurance policy provides cover for cancellation fees, but the level of cover is not specified and must be selected when the policy is taken out. The policy provides $1,000 worth of cover for travel delay expenses for a single/duo, and $2,000 worth of cover for travel delay expenses for a family.

Online Travel Insurance’s Basic international travel insurance policy does not provide cover for cancellation fees.

Online Travel Insurance’s Comprehensive international travel insurance policy provides cover for cancellation fees, but the level of cover is not specified and must be selected when the policy is taken out. The policy provides $1,000 worth of cover for travel delay expenses for a single/duo, and $2,000 worth of cover for travel delay expenses for a family.

Additionally, the policy provides $2,000 worth of cover for alternative transport expenses for a single/duo, and $4,000 worth of cover for alternative transport expenses for a family.

Read the Product Disclosure Statement for more information.

You can purchase an Online Travel Insurance travel insurance policy by first comparing your options with Canstar and then generating a quote online. Its online quote engine is very simple, and shouldn’t take more than a few minutes to fill out if you have all the details of your trip on hand.

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You can lodge a claim with Online Travel Insurance online here, or by calling Online Travel Insurance’s claims team on 1300 725 154. The process should take about 15-30 minutes as long as you have all your policy and personal details on hand, as well as all necessary supporting documentation.

Check out our guide on how to make claiming for travel insurance easier.

Online Travel Insurance is a specialist travel insurer that has been insuring Australians for their travels, both domestic and overseas, for over 10 years now. It offers several policies designed to cover certain activities excluded on standard policies, like its Adventure Pack and Snow Pack. Its medical emergency staff is available 24/7, meaning your call will always be answered no matter where you’re calling from.

All its policies are underwritten by Allianz Global Assistance, and its Comprehensive international travel insurance plan was deemed to offer Outstanding Value in Canstar’s 2017 Travel Insurance Star Ratings.

Plan A - Comprehensive

Canstar Research
Rating:
Award: Outstanding Value Travel Insurance

Written by: James Hurwood | Last updated: