Want to learn more? Check our FAQ
Canstar’s Credit Score Information Hub is designed to help you understand your credit score and credit report. It covers topics including:
A credit score, also known as a credit rating, is a number calculated by a credit bureau (a credit reporting agency) to represent how trustworthy your reputation is as a borrower. Your credit score will typically be on a scale of 0-1,200 or 0-1,000 depending on the bureau you use. The higher your credit score, the better your position currently is.
Your credit score is one of the factors lenders may use to decide whether or not you are eligible for a credit product, and when deciding what interest rate to charge you.
Find out more about credit scores
Your credit report contains details about your credit history. The information in your report is used to calculate your credit score. The system of credit reporting in Australia is knows as ‘comprehensive credit reporting’, meaning both negative and positive information could be included on your report.
Your report may show things like details of any applications you have made for credit cards, loans, or other products; current credit accounts you hold and ones you have had in the past; overdue accounts or late payments, bankruptcy, and other financial information. Your credit report may also contain positive information about your history, such as details of the regular repayments you have made in full and on time.
Your credit report contains details about your credit history, whereas your credit score is a number that represents your ‘creditworthiness’ by drawing on the data from the report at a particular point.
No, checking your score does not have a negative impact on your rating.
If you notice an error in your report, you should consider contacting the bureau who may be able to investigate the complaint on your behalf and look into removing the incorrect listing.
Your score is usually on a scale between 0 and 1,200 or between 0 and 1,000 depending on the reporting agency you use to check your score.
Here’s how Equifax (formerly known as Veda) determines which categories different scores fall within:
| Credit-worthiness | Excellent | Very Good | Good | Average | Below Average |
|---|---|---|---|---|---|
| Score | 841 – 1,200 | 756 – 840 | 666 – 755 | 506 – 665 | 0 – 505 |
| Source: Equifax | |||||
Equifax’s data shows that people who score in this range are in the top 20% of Australian consumers with an Equifax report and are highly unlikely to experience an adverse event that will harm their credit in the next 12 months.
Read about what having a high score can mean for your finances.
How can I maintain my excellent credit score?
If you’re keen to keep your score in a healthy position, the article below explains some steps you can consider taking.
Equifax’s data shows people who score in this range are twice as likely as the average Equifax report holder to keep a clean report over the next 12 months, and are unlikely to incur an adverse event during this time.
How can I keep or improve my score?
To improve a ‘very good’ score, continuing and building on your good habits – like paying your bills on time – may be important factors to consider. Find out more here:
People who score in this range are more likely than consumers who score in the lower ranges to keep a clean report in the next 12 months, according to Equifax’s data, and are less likely to experience an adverse event during this period.
What can I do to help improve my score?
Improving on a ‘good’ credit score could involve steps like continuing to make regular progress on paying down your debt and being careful when applying for additional financial products. You can read more about these and other steps to consider here:
According to Equifax data, scores in this range belong to people who are likely to experience an adverse event such as default, bankruptcy or court judgement in the next 12 months.
What can I do to help improve my score?
To fix or improve an average score, you may want to consider steps like keeping your credit card balances low and working to pay off outstanding loans and debt.
Find out more about fixing or improving your score:
Equifax’s data indicates that scores in this range belong to people who are more likely than consumers in the higher ranges to experience an adverse event such as default, bankruptcy or a court judgement in the next 12 months.
What can I do to improve my score?
Those who find themselves with a below average credit score may want to consider taking more urgent action to improve their position. You can read about some steps to consider taking here:
Here are some factors that may affect your credit score:
Having a poor credit record, or no credit history at all, doesn’t necessarily mean you likely won’t be able to access credit. Here are some articles which may give you an idea of what to think about if you find yourself in this position:
Credit Score - December 15th
If you have negative information on your credit report, you may be tempted to hire a credit repair company to “fix your report”. But be aware that these companies may charge you high fees for something you can do yourself for free.
– Read more
