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Showing results forNSW & ACT for 30 - 39
Star rating
Agreed or market
Price guide
YOUI
Star Rating
$$$
Average
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before 24 months old

Read the PDS & check suitability.

Budget Direct
Star Rating
$$$
Generally lower
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before the earlier of 24 months old or 40000 kms

Read the PDS & check suitability.

AAMI
Star Rating
$$$
Generally lower
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before 24 months old

Read the PDS & check suitability.

Coles Insurance
Star Rating
$$$
Generally lower
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before the earlier of 24 months old or 40000 kms

Read the PDS & check suitability.

Qantas
Star Rating
$$$
Generally lower
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before the earlier of 24 months old or 40000 kms

Read the PDS & check suitability.

Huddle Insurance
Star Rating
$$$
Average
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before 24 months old

Read the PDS & check suitability.

Real Insurance
Star Rating
$$$
Generally lower
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before 24 months old

Read the PDS & check suitability.

BUPA Insurance
Star Rating
$$$
Average
  • Pay monthly at no extra cost
  • Rental car available (if at fault, not at fault, following theft)
  • New car if written off before 24 months old

Read the PDS & check suitability.

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Roadside assistance car insurance tips from our expert

You may have to wait

Generally, most roadside assistance plans enforce a 24-hour waiting period, meaning you can’t immediately submit a claim if your car breaks down before this period passes.

You must still drive responsibly 

Roadside assistance could be denied if you were deemed to be behaving irresponsibly or if you haven’t maintained your vehicle to a reasonable standard.

Not all services are free

Most insurers usually offer roadside assistance services up to a specified limit before you’re responsible for footing the rest of the bill, such as restricted towing distances (after which you pay per kilometre).

Guide to car insurance with roadside assistance

What is roadside assistance?

Roadside assistance can help get you and your vehicle back on the road if you break down or are otherwise stranded, and may cover:

  • Jump-starting your car if the battery is flat, or supplying a replacement battery
  • Changing or inflating a flat tyre
  • Paying for your car to be towed to a nearby mechanic
  • Helping to unlock your car if you've lost your keys or locked them in your car
  • Delivering you emergency fuel so you can drive to the nearest petrol station

How does roadside assistance work?

Roadside assistance can generally be purchased alongside a car insurance policy or as a standalone product.

Many roadside assistance providers offer 24/7 support. If you need to contact them for help, you’ll generally be asked a series of questions about your vehicle to see if the issue can be resolved over the phone. If it can’t, the provider will send someone out to your location. 

Some providers also allow you to request help online or via a mobile app, and will offer assistance regardless of who was driving the vehicle at the time it broke down. Keep in mind you may have to pay for any parts or supplies you need.

What’s included as part of your policy will vary depending on the provider, so it’s a good idea to check what you will be covered for before you need help. It’s also important to read any relevant policy documentation, such as the Product Disclosure Statement (PDS) and Target Market Determination (TMD), before signing on the dotted line.


How to find the best car insurance with roadside assistance

When comparing car insurance with roadside assistance, it’s important to consider the level of cover and the roadside assistance benefits on offer. The best policy for you will depend on your budget, driving habits and the level of cover you're looking for.

Some comprehensive car insurance policies include roadside assistance as standard, while some policies offer it as an extra add-on for an additional cost. It's also always worth checking whether any discounts are available. Some insurers specifically offer savings on car insurance for members of state and territory motoring clubs like NRMA, RACQ, RACV, and RAA, many of which also offer roadside assistance products.


Which car insurers offer roadside assistance?

Some of the insurers in Canstar's database currently offering roadside assistance options, either as standard inclusions or as add-ons, include:

  • AAMI
  • AHM
  • Australian Seniors Insurance Agency
  • Budget Direct
  • Bupa
  • Coles Insurance
  • Commonwealth Bank Insurance
  • Everyday Insurance
  • GIO
  • Huddle
  • ING Insurance
  • Ozicare
  • Qantas Insurance
  • Real Insurance
  • Stella Insurance
  • Suncorp Insurance
  • TrueCover
  • Youi

Looking for an award-winning product or to switch providers or brands? Canstar rates car insurance products based on price and features in our Car Insurance Star Ratings and Outstanding Value Awards. Our expert Research team recognise providers offering outstanding value. We also reveal which providers have the most satisfied customers in our dedicated Customer Satisfaction Awards.

FAQs about car insurance with roadside assistance

Roadside assistance can be purchased on its own and is sometimes offered by car dealerships when you purchase a car. You can also get roadside assistance as part of some comprehensive car insurance policies.

Some providers offer emergency (sometimes called on-the-spot) memberships if you break down without a roadside assistance policy but additional fees, eligibility criteria, and costs usually apply.

An insurer can refuse to provide roadside assistance under specific conditions listed in its policy documentation. Some common examples include:

  • Inaccessible locations: If your vehicle is trapped off-road, in a ditch, a dune, or on the shore of a beach.
  • Waiting periods: Most policies come with a waiting period ranging between 24 and 48 hours, meaning your insurer will not offer roadside assistance until your waiting period passes.
  • Unlawful behaviour: If you're driving your vehicle irresponsibly, such as under the influence of drugs or alcohol, your insurer can choose not to assist you.
  • Neglect: If a vehicle breakdown was caused by your failure to maintain it properly, your requests for help on the roadside may be rejected.

About our car insurance experts

Kevin Goh is a Senior Finance and Energy Journalist at Canstar who strives to demystify the ever-evolving energy and finance sectors for Aussies. Kevin has a BA in Journalism and a BA in Economics and International Relations from the University of Queensland. He also has half a decade of experience in the comparison industry and as a professional content writer for digital agencies such as Vesanique, Sea Salt Marketing and the Boys Creative Studio. You can follow Kevin on LinkedIn.

Tara Donnelly is Canstar's Managing Editor, Utilities, leading the team that focuses on energy, telecommunications and consumer technology. For more than a decade she has authored hundreds of articles covering these topics across Australia, the US and Canada, including seven years as part of the Canstar Group. Her expertise has seen her appear in national media including 9 News, 7 News, Sunrise, the ABC , The Australian Financial Review, 4BC Radio and The Sydney Morning Herald. Tara has been nominated for multiple awards for her technology reporting, including Canstar’s highly commended recognition for Best Consumer Technology Coverage in 2024. She has a Bachelor of Communications from the University of Canberra and is passionate about simplifying complex subjects so consumers aren’t just informed, they’re connected and confident. You can follow Tara on LinkedIn.

Important Information

For those that love the detail

This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.

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