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Everyday Banking Award Winners 2019

Award Winners
Bank Australia - Outstanding Value Award Winner
Most Satisfied Customers Awards for Major Banking
NAB: Outstanding Value Award Winner | Canstar
Most Satisfied Customers Awards for Challenger Banking

Helpful Information

What is a transaction account?

A transaction account is an everyday account used to manage your finances. You can deposit your income, and withdraw money to spend it on the things you need in a variety of ways:

  • Debit card (EFTPOS, payWave/PayPass)
  • Electronic payments and online shopping
  • Digital wallet (e.g. Google Wallet, Samsung Pay, Apple Pay)
  • ATMs
  • Direct debit
  • Bpay
  • Branch access
  • Cheques

Transaction accounts are useful for just about everyone. You can compare transaction accounts on our website.

Businesses also need a good transaction account, so business owners can compare business transaction accounts on our website.

How Canstar compares transaction accounts

Canstar compares hundreds of transaction accounts from 75 different institutions under the research microscope every year. We use a sophisticated methodology to compare transaction accounts and present our findings in an easy-to-use star ratings system.

Our 5-star ratings are awarded to transaction account products that offer outstanding value in different customer profiles. To see which products received a 5-star rating, compare transaction accounts on our website using the comparison selector tool at the top of this page, or read our latest star ratings report.

There are a few basic things to look for in a transaction account, depending on your financial needs:

  1. High interest rate so you can save while you spend (but beware of high introductory rates that revert to lower rates)
  2. Low account-keeping fees
  3. Access to suit your spending habits
  4. Free transactions and ATM withdrawals
  5. Suitable minimum or maximum deposit amounts
  6. Accessibility of branches and ATMs if necessary

Being able to use your money in many transactions involves paying fees. Some of the more common fees you will encounter include:

  • Monthly account-keeping fees
  • EFTPOS transaction fees
  • Electronic transaction fees such as BPAY fee
  • ATM withdrawal fees from your own bank and other banks
  • Branch cash deposit or withdrawal fees
  • Cheque deposit and withdrawal fees

Surcharges are another matter entirely. ‘Tap and go’ card systems including MasterCard PayPass or Visa payWave are faster, easier ways to make purchases under $100 without entering a PIN, but these systems often come with an extra cost in the form of a surcharge. You can usually avoid paying these surcharges by inserting your card and selecting the ‘Savings’ or ‘Cheque’ option instead of using payWave or PayPass.

See how your current institution stacks up with what is available on the market, and switch if you’re not satisfied.

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Written by: TJ Ryan

Transaction Account Glossary Of Terms

Please note that these are a general explanation of the meaning of terms used in relation to transaction accounts. Your bank or financial institution may use different terms, and you should read the product disclosure statement (PDS) carefully to understand everything that may apply to your account. You cannot rely on these terms in relation to any transaction account you may purchase.

What is account-keeping fee or administration fee?

An Account-keeping or administration fee is an ongoing fee charged to cover the lender’s administration costs for creating and maintaining the account. Usually charged monthly.

What is an annual equivalent rate (AER)?

An annual equivalent rate (AER) is a rate that can be compared between lenders. Any advertisement for a savings product that quotes an interest rate must also quote the AER so that you can compare the return you might expect over time with other products.

What does ‘At call’ mean?

“At call” transaction accounts or savings accounts allow you to immediately withdraw your money from the account whenever you like.

What is a balance?

A balance is the amount of money available in your transaction account.

What is a cheque account or checking account?

A cheque or checking account is a transaction account that allows you to make payments with your own money by writing cheques. If you do not have enough money in your account when the recipient cashes your cheque, the cheque will “bounce”, meaning it is not paid and you may be charged penalty fees.

What does debit mean?

Debit means a withdrawal.

What is a deposit?

A deposit is money that you put into an account with a financial institution.

What is interest?

Interest is the amount of ‘extra’ money that you earn by having a positive balance of money deposited into your bank account, earned over time and calculated as a percentage of the balance of your account.

What is a introductory rate?

An introductory rate is a bonus offer where a variable interest rate applies to the account for a set time period. At the end of the bonus period, rates revert to the base rates.

What is a junior transaction account?

A junior transaction account is a transaction accounts for children and youth. A parent or guardian operates the account in the child’s name until they reach legal age, but the child also has access to their account. View our Junior Banking Award for under 12s and Youth Banking Award for under 18s on our website.

What is a transaction?

A transaction is the movement of money in or out, including deposits, withdrawals, and transfers between bank accounts.

What is a withdrawal?

A withdrawal is when instructions are carried out to pay money out of your account and it is paid, e.g. when you get cash out from an ATM.

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Transaction account providers we research and rate

At the time of writing, Canstar currently researches and rates transaction accounts from providers including the following:

  1. ADCU
  2. AMP
  3. ANZ
  4. Arab Bank Australia
  5. Asgard
  6. AusWide Bank
  7. Bank Australia
  8. Bank of Melbourne
  9. Bank of Sydney
  10. BankVic
  11. Bankwest
  12. bcu
  13. Bendigo Bank
  14. Beyond Bank Australia
  15. BOQ
  16. Catalyst Money
  17. Citibank
  18. Coastline Credit Union
  19. Commonwealth Bank
  20. Community First Credit Union
  21. Community Mutual Group
  22. CUA
  23. Defence Bank
  24. Delphi Bank
  25. ECU Australia
  26. Encompass Credit Union
  27. FCCS Credit Union
  28. First Option Credit Union
  29. G&C Mutual Bank
  30. Gateway Credit Union
  31. Greater Building Society
  32. Heritage Bank
  33. Holiday Coast Credit Union
  34. Horizon Credit Union
  35. HSBC
  36. Hume Bank
  37. Hunter United
  38. Illawarra Credit Union NSW
  39. IMB Bank
  40. ING
  41. Intech Credit Union
  42. Macquarie Credit Union
  43. ME Bank
  44. MyState
  45. NAB
  46. Newcastle Permanent
  47. NBCU (Northern Beaches Credit Union)
  48. People’s Choice Credit Union
  49. P&N Bank
  50. Police Bank
  51. Qantas Credit Union
  52. QPCU (Qld Police Credit Union)
  53. QT Mutual Bank
  54. Quay Credit Union
  55. Queenslanders Credit Union
  56. Rabobank
  57. RAMS
  58. Rural Bank
  59. SCU
  60. Select Mutual Banking
  61. SERVICE ONE Alliance Bank
  62. George Bank
  63. Suncorp Bank
  64. Teachers Mutual Bank
  65. The Capricornian
  66. The Mac
  67. The Mutual
  68. The Rock Building Society
  69. Transport Mutual Credit Union
  70. UBank
  71. UniBank
  72. Victoria Teachers Mutual Bank
  73. Westpac

Compare transaction accounts from these providers now:

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