2020 Bank of the Year & Customer Owned Bank of the Year Awards

2020 Bank of the Year & Customer Owned Bank of the Year Awards

Canstar’s Bank of the Year and Customer Owned Bank of the Year Awards recognise the bank and customer owned institution on our database found to offer outstanding value to their customers across a range of key banking products.

When assessing the Awards, Canstar Research analyses providers’ Star Rating and Award performance across a suite of the individual product categories Canstar rates, namely home loans, deposit accounts, credit cards and personal loans, as well as customer satisfaction in the case of the Bank of the Year Award.

Released June 2020

2020 Bank of the Year & Customer Owned Bank of the Year Awards

Bank of the Year

  • ING

Customer Owned Bank of the Year

  • Qudos Bank

Numbers crunched by Canstar Researchers

Institution_icon1
21
banks assessed
Institution_icon1
42
customer owned banks assessed
Winner Canstar Icon
2
Award-winning providers

ING and Qudos Bank are 2020’s Bank of the Year and Customer Owned Bank of the Year. How did they do it?

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.