2021 Bank of the Year & Customer-Owned Bank of the Year

2021 Bank of the Year & Customer-Owned Bank of the Year

Canstar’s Bank of the Year and Customer-Owned Bank of the Year Awards recognise the bank and customer-owned institutions on our database found to offer outstanding value to their customers through their product and service offerings across a range of categories. 

When assessing the Awards, Canstar Research analyses the banks that provide the strongest combination of products to customers in the areas of home loans, deposit accounts, credit cards and personal loans, and also takes into account overall customer satisfaction.

Released June 2021

2021 Bank of the Year & Customer-Owned Bank of the Year

Bank of the Year

  • ING

Customer-Owned Bank of the Year

  • Qudos Bank

Numbers crunched by Canstar Researchers

Institution_icon1
22
banks assessed
Institution_icon1
33
customer-owned banks assessed
Winner Canstar Icon
2
Award-winning banks

ING and Qudos Bank are 2021’s Bank of the Year & Customer-Owned Bank of the Year. How did they do it?

ING and Qudos Bank have held onto their places as Canstar’s Bank of the Year & Customer-Owned Bank of the Year for 2021. Here’s how they did it

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.