About Star Ratings

What are Star Ratings

What are Star Ratings

Canstar’s Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse each product we rate by comparing price and features to determine what represents outstanding value.

How do value-based ratings work?

When calculating Star Ratings, Canstar takes into account a huge number of details in relation to each product.

Our Star Ratings are based on six months’ or more, worth of data, which gives a good indication if a product consistently offers outstanding value. It helps to avoid any surprises when it comes to introductory or honeymoon specials, which look attractive today but might change to a higher price shortly after.

For full details on how we calculate Star Ratings, click on the relevant “Methodology” at the bottom of this page.

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Value-based ratings, based on profiles

Value-based ratings, based on profiles

We’re all individuals with different needs. A product may be rated five stars for one type of customer but perhaps just 2 or 3 stars for a different type of customer. Credit cards are a great example. A platinum credit card with a high interest rate might have lots of features that make it five star value for someone who spends heaps and never carries a debt (and therefore never pays interest). For someone juggling a hefty debt though, that same card might be only two star value.

 

How we calculate Star Ratings?

When calculating star ratings, Canstar takes into account a huge number of details in relation to each product. For full details on how we calculate star ratings, click on the relevant “Methodology” at the bottom of this page.

What do the stars mean

  5 star products Five star products should be on your shopping list. As a consumer, this represents a high-value product. According to our ratings, these are the top 10% of products in their field.
4 star products Four star products also still have a good mix of price and features and shouldn’t be struck off your shopping list, especially if the product and brand really appeal to you.
Rising star  Rising star – If you see a star that looks like this   , it means that we haven’t yet rated this product (perhaps it’s new to the market) but we think the product shows potential to score highly in the near future.
3 star product  Three stars means satisfactory value – and sometimes you may be satisfied with that – but our ratings suggest that you could be doing better.
2 star product  Two star products are unlikely to be great value for you.
 1 star product  One star products are rated in the bottom 10% of the market and are highly unlikely to be of value.
New product This new product is awaiting review by Canstar’s Research Team.
Not rated This product did not meet the eligibility criteria for our last Ratings Review.

Indicative Star Rating

Products that have not been available for a minimum of five years are not eligible to receive a Canstar star rating, therefore an indicative star rating is supplied. Indicative star ratings are represented as hollow stars, and provide an indication of the products rating relative to its peers for the period for which it has been available. Indicative Star Ratings are only applicable on Superannuation and Managed Funds.

  Indicative 1 Star One indicative star products are rated in the bottom 10% of the market and are highly unlikely to be of value for you based on comparison with peer products for the period in which this product has been available.
Indicative 2 Star Two indicative star products are unlikely to be great value for you based on comparison with peer products for the period in which this product has been available.
Indicative 3 Star Three indicative stars means the product has satisfactory value relative to its peers for the period for which it has been available. Sometimes you may be satisfied with that – but our indicative ratings suggest that you could be doing better.
Indicative 4 Star Four indicative star products have a good mix of price and features and shouldn’t be struck off your shopping list, especially if the product and brand really appeal to you.
Indicative 5 Star Five indicative star products should be on your shopping list. As a consumer, this represents a high-value product relative to its peers for the period for which it has been available. According to our ratings, these are the top 10% of products in their field.

Star Rating and Award Methodologies

View Star Ratings and Award Methodologies Here

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