If you have a query about Canstar or any of its services, please don’t hesitate to get in touch.

What we do and don’t do

We have been made aware of scams involving the use of our brands, Canstar and Canstar Blue. If you have an enquiry relating to this, and would like to protect yourself, you may find our guide helpful which explains what we do and don’t do.

Advertising Enquiries

For all advertising enquiries, please contact our New Client Manager – Digital, Jeremy Cheetham –E: jeremy.cheetham@canstar.com.au

Editorial Enquiries

If you have any press releases or commentary you want to send us, please email editorial@canstar.com.au. If you want to write for us, please send pitches to contributors@canstar.com.au.

General Enquiries

Canstar is a research agency that also provides a finance comparison service. On our website at www.canstar.com.au, we provide details about products so that you can compare and confidently make a decision about which product may be best for you.

We hold an Australian Financial Service Licence and an Australian Credit Licence.  We are authorised to provide general advice only.

As a result, whilst we are able to provide certain product information or information about our ratings, we cannot provide a recommendation or suggestion for your particular circumstances, and we cannot sell you a product or advise you over the phone.

If you are looking to purchase over the phone or you have a question about an existing product that you have with a finance provider or insurer, please contact them directly.

Canstar is a privately-owned research agency that provides finance comparison services.

We hold an Australian Financial Services Licence and an Australian Credit Licence.  We are authorised to provide general advice only.  We are not able to provide advice and recommendations about someone’s specific circumstances or requirements.  See our FSCG.

For any other enquiries, please drop us a line at enquiries@canstar.com.au