Real Insurance Travel Insurance

Yes, Real Insurance’s international travel insurance policy has unlimited cover for overseas medical, dental and hospital expenses under the following circumstances:

• You need medical assistance for an unexpected illness
• You’re seriously injured in an accident
• You need to be evacuated for an unexpected injury

As always, various conditions and exclusions will apply. It’s highly unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example.

For more information, read Real Insurance’s Product Disclosure Statement.

Yes, Real Insurance will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under Real Insurance’s international policy, up to $10,000 worth of your belongings will be covered. Real Insurance will also cover the cost of essential medication if lost or destroyed and has sub-limits for items such as laptops, tablets and cameras.

Again, there are exclusions that come with Real Insurance’s travel insurance policies. For personal items and jewellery, you must specify them before applying, and all items must be approved by Real Insurance; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, Real Insurance Premium travel insurance will provide up to $12,000 worth of cover on lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy. Read the Product Disclosure Statement for more information.

You can purchase a Real Insurance travel insurance policy by first comparing your options with Canstar and then generating a quote online.  The generator should ask questions such as travel dates, the age of the travellers and the destination, as well as optional extras including snow sport and sub-limits on valuables. It should take around 10 minutes.

Compare Travel Insurance

There are two main ways you can lodge a travel insurance claim with Real Insurance, including:

1. Calling its 24/7 claims line on 02 9333 3919 (domestic enquiries) or +61 2 9333 3919 (international enquiries) and talking to one of its qualified customer service representatives.
2. Downloading the applicable claim form online, and sending it with the original documentation to:

Real Travel Insurance Claims

PO Box 4860

Sydney, NSW, 2001

Make sure you have the following documents (and details) ready:

• Policy number
• Personal details
• Supporting documentation (flight details, itinerary, receipts, etc.)
• Bank account details

Check out our guide on how to make claiming for travel insurance easier.

Starting back in 2005, Real Insurance was introduced as an alternative to large money-making insurers. It entered the market in the hope that it could protect the quality of people’s lives at a reasonable price.

Real Insurance strives to deliver innovative insurance products that meet the unique needs of Australians and offer ground-breaking ways of helping its members save money.