St. George Bank Travel Insurance

St. George Bank is a provider of travel insurance, car insurance, home & contents insurance, home loans, credit cards, investment products, life insurance and savings accounts.

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The table below displays a snapshot of St. George’s travel insurance policies on St George: Outstanding Value Award WinnerCanstar’s database, sorted by Star Rating (highest to lowest). Please note the products and Star Ratings displayed are based on a couple travelling to the USA aged under 70.

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What types of travel insurance does St. George offer?

St. George offers both domestic and international travel insurance. If you’re unsure as to which kind of travel insurance is most appropriate for you, or would like to better understand the differences between the different types of cover, check out our comprehensive guide on travel insurance.

What does St. George Domestic Travel Insurance cover?

St. George’s domestic travel insurance policy will cover you for lost or stolen luggage, cancellation fees, lost deposits, rental vehicle excess, emergency accommodation and legal liability.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on the St. George website.

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What does St. George International Travel Insurance cover?

St. George’s International Comprehensive policy will cover you for:

  • Medical cover: George offers unlimited medical and hospital cover, as well as up to $1,000 in dental expenses. You must provide a medical practitioner’s report confirming you’re unfit to travel.
  • Loss/theft of personal items: George also covers the loss or theft of personal items, including trip delays or damage. It will pay up to $10,000.
  • Travel delays/cancellation: George Comprehensive offers unlimited cancellation cover and lost deposits. It also offers up to $2,000 in additional travel and accommodation due to strikes, natural disasters, riots or other severe weather conditions that may delay your trip.
  • Rental car excess: If, as a result of an unexpected event, the rental vehicle you have hired is stolen or damaged during your journey, George Comprehensive will reimburse you for any non-refundable excess payable to the rental vehicle company of up to $3,000.
  • 24/7 assistance: George Travel’s emergency worldwide assistance team is available 24 hours a day via phone.
  • Lost or stolen documents: St. George will cover the cost involved in replacing important documents that have been lost or stolen.

Please note that exclusions may apply. For example, your medical cover may not pay claims for medical or dental treatment received in Australia, while it will only cover losses related pregnancy up to and including the twentieth week. Another example of an exclusion is not being covered for any delays caused by a natural disaster occurring before the start date of your insurance.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on the St. George website.

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St. George Bank FAQs

Yes, the St. George International Travel Insurance policy has unlimited cover for overseas medical, and hospital expenses, as well as up to $1,000 dental expenses, under the following circumstances:

  • You need medical assistance for an unexpected illness
  • You’re seriously injured in an accident
  • You need to be evacuated for an unexpected injury

As always, various conditions and exclusions will apply. It’s highly unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example.

For more information, read the St. George Product Disclosure Statement.

Yes, St. George will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under the St. George international policy, up to $10,000 worth of your belongings will be covered. St. George will also cover the cost of essential medication if lost or destroyed and has sub-limits for items such as laptops, tablets and cameras.

Again, there are exclusions that come with St. George policies. For personal items and jewellery, you must specify them before applying, and all items must be approved by St. George; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, St. George Premium travel insurance will provide unlimited cover on lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy. Read the Product Disclosure Statement for more information.

You can purchase a St. George policy by first comparing your options with Canstar and then generating a quote online.  The generator should ask questions such as travel dates, the age of the travellers and the destination, as well as optional extras including snow sport and sub-limits on valuables.

It should take around 10 minutes.

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There are two main ways you can lodge a travel insurance claim with St. George, including:

  1. Lodging a claim form Just follow the prompts and add additional documentation.
  2. George also has a 24/7 Emergency Line. Call 1800 812 133 (domestic enquiries) or +61 7 3305 7499 (international enquiries) and talk to one of its qualified customer service representatives.

Make sure you have the following documents (and details) ready:

  • Policy number
  • Personal details
  • Supporting documentation (flight details, itinerary, receipts, etc.)
  • Bank account details

Check out our guide on how to make claiming for travel insurance easier.

St.George is best known as the bank with the dragon logo.

It was founded in 1937 in the suburbs of Southern Sydney as a co-operative building society. It achieved full banking status in July 1992 and now has over 2.6 million customers in Australia.

In 2008, St. George became part of the Westpac Group.

St.George provides Disaster Relief Packages for affected customers, such as after the 2016 bushfires in Western Australia.

How St. George supports the community

  • Children’s health:The George Foundation was founded in 1989 to enhance quality of life for Aussie kids. To date, more than $15 million has been distributed to Australian children’s charities.
  • Sponsorship: George sponsors Sydney’s Open Air cinema, the Illawarra Dragons and the Queensland Reds.
  • Charitable giving: George has a gift-matching program, and employees receive one day a year to volunteer for a worthy cause. Employees can also be involved as a mentor through NGOs and social enterprises.

How St. George supports the environment

  • George employees can access interest-free loans of up to $4,000 per year to purchase and install environmentally-friendly modifications such as solar hot water systems and energy-efficient appliances.
  • George participates in Earth Hour each year.

Written by: Regina Collins | Last updated: