Go Insurance Travel Insurance

Go Insurance Travel is a specialist provider of travel insurance.

Compare Go Insurance travel insurance policies

The table below displays a snapshot of Go Insurance’s policies on Go Insurance LogoCanstar’s database, sorted by Star Rating (highest to lowest). Please note the products and Star Ratings displayed are based on a couple travelling to the USA aged under 70.

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What types of travel insurance does Go Insurance Travel offer?

Go Insurance Travel offers only international travel insurance, with specialised policies for annual travellers, seniors, cruisers, snow, golf, water sports, business and weddings. It has two main policies – Go Basic and Go Plus – both of which offer a range of benefits.

If you’re unsure as to which kind of travel insurance is most appropriate for you, or would like to better understand the differences between the different types of cover, check out our comprehensive guide on travel insurance.

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What does Go Insurance’s international travel insurance cover?

Go Insurance’ International Premium policy will cover you for:

  • Medical cover: Go Insurance Premium offers unlimited medical and hospital cover, as well as up to $750 on overseas dental. You must provide a medical practitioner’s report confirming you’re unfit to travel.
  • Loss/theft of personal items: Go Insurance also covers the loss or theft of personal items, including trip delays or damage. It will pay up to $7,500 for various different items.
  • Travel delays/cancellation: Go Insurance does offer cancellation cover; however, you must add the amount of cover that best suits you. It offers up to $15,000 for abandonment of trip and up to $2,500 in additional travel and accommodation due to strikes, natural disasters, riots or other severe weather conditions that may delay your trip.
  • Rental car excess: If, as a result of an unexpected event, the rental vehicle you have hired is stolen or damaged during your journey, Go Insurance Plus will reimburse you for any non-refundable excess payable to the rental vehicle company of up to $2,500.
  • 24/7 assistance: Go Insurance Travel’s emergency worldwide assistance team is available 24 hours a day via phone.
  • Lost or stolen documents: Go Insurance will cover the cost involved in replacing important documents that have been lost or stolen.

Please note that exclusions may apply. For example, your medical cover may not pay claims for medical or dental treatment received in Australia, and it will only cover losses related pregnancy up to and including the twentieth week. Another example of an exclusion is not being covered for any delays caused by a natural disaster occurring before the start date of your insurance.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on Go Insurance’s website.

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Go Insurance FAQs

Yes, Go Insurance’s comprehensive policy has unlimited cover for overseas medical and hospital expenses under the following circumstances:

  • You need medical assistance for an unexpected illness
  • You’re seriously injured in an accident
  • You need to be evacuated for an unexpected injury

As always, various conditions and exclusions will apply. It’s highly unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example.

For more information on whether you’re covered or not, read Go Insurance’s Product Disclosure Statement.

Yes, Go Insurance will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under Go Insurance’s comprehensive policy, up to $7,500 worth of your belongings will be covered. Go Insurance will also cover:

  • The cost of essential medication if its lost or destroyed
  • Up to $500 per item for essential items
  • $4,000 per item for laptops, tablets, cameras, etc.

Again, there are exclusions that come with Go Insurance’s travel insurance policies. For personal items and jewellery, you must specify them before applying, and all items must be approved by Go Insurance; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, Go Insurance will cover up to a certain amount for lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy.

Depending on the policy you decide to take out, you can receive cover if your journey was cancelled or delayed, with additional travel and accommodation due to strikes, natural disasters, riots or other severe weather conditions.

Read the Product Disclosure Statement for more information on the various exclusions that may apply.

You can purchase a Go Insurance travel insurance policy by first comparing your options with Canstar and then generating a quote online. All you need to list is your personal details (age, length of trip, address, etc.), your pre-existing conditions and your choice of cover:

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There are three ways you can lodge a claim with Go Insurance, including:

  1. Calling its claims line on +61 07 3481 9880 and talking to one of its qualified customer service representatives
  2. Submitting a claim form via email to claims@goinsurance.com.au
  3. Posting a claims form to:

Go Insurance – Travel Department

PO Box 5964

Brendale Queensland 4500

Make sure you have the following documents (and details) ready:

  • Policy number
  • Personal details
  • Supporting documentation (flight details, itinerary, receipts, etc.)
  • Bank account details

Check out our guide on how to make claiming for travel insurance easier.

Go Insurance Travel has over 70 years’ experience in all aspects of travel. The founders of Go Insurance – Rod Steley and Kim Murchie – were tired of paying money for unnecessary cover. Go Insurance was born with the vision of understanding the flexibility between each traveller and their policy.

By avoiding unnecessary cover and tailoring its policies to consumers, Go Insurance is able to better suit your particular requirements and budget.

Go Basic - International

Canstar Research
Rating:
Award: Outstanding Value Travel Insurance

Written by: Regina Collins | Last updated: