Worldcare Travel Insurance

Yes, the Worldcare International Travel Insurance policy has cover for overseas medical and hospital expenses under the following circumstances: 

• You need medical assistance for an unexpected illness 
• You’re seriously injured in an accident 

• You need to be evacuated for an unexpected injury  

As always, various conditions and exclusions will apply. It’s highly unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example.   

For more information, read the Worldcare Product Disclosure Statement (PDS). 

Yes, Worldcare will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.  

Under the Worldcare international policy, up to $10,000 worth of your belongings will be covered. Worldcare will also cover the cost of essential medication if lost or destroyed and has sub-limits for items such as laptops, tablets and cameras. 

Again, there are exclusions that come with Worldcare policies. For personal items and jewellery, you must specify them before applying, and all items must be approved by Worldcare; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.  

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them. 

Yes, Worldcare Comprehensive Travel Insurance will provide cover for lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy. Read the Product Disclosure Statement for more information. 

You can purchase a Worldcare policy by first comparing your options with Canstar and then generating a quote online. The generator should ask questions such as travel dates, the age of the travellers and the destination, as well as optional extras including snow sport and sub–limits on valuables. It should take around 10 minutes.  

There are two ways you can lodge a claim with Worldcare, including: 

1. Calling its claims line on 1300 726 087 and talking to one of its qualified customer service representatives.  

1. Submitting a claim form online via its claims portal. 

Make sure you have the following documents (and details) ready: 

• Policy number  
• Personal details 

• Supporting documentation (flight details, itinerary, receipts, etc.) 
• Bank account details 

Check out our guide on how to make claiming for travel insurance easier. 

Australia owned and operated, Worldcare has been providing international and domestic travel insurance for over 20 years. Its insurance policies are underwritten by Allianz Australia Insurance Ltd, one of the largest insurers in the world.  

With a 24-hour emergency assistance contact centre based in Brisbane and a rich experience in the dos and don’ts of travel, Worldcare is proud to offer products to suit your travel insurance needs.