SureSave Travel Insurance

Yes, The SureSave International Travel Insurance policy has unlimited cover for overseas medical and hospital expenses, as well as up to $1,000 dental expenses, under the following circumstances:

• You need medical assistance for an unexpected illness
• You’re seriously injured in an accident
• You need to be evacuated for an unexpected injury

As always, various conditions and exclusions will apply. It’s highly unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example.

For more information, read the SureSave Product Disclosure Statement (PDS).

Yes, SureSave will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under the SureSave international policy, up to $12,000 worth of your belongings will be covered. SureSave will also cover the cost of essential medication if lost or destroyed and has sub-limits for items such as laptops, tablets and cameras.

Again, there are exclusions that come with SureSave policies. For personal items and jewellery, you must specify them before applying, and all items must be approved by SureSave; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, SureSave Premium travel insurance will provide up to $5,000 worth of cover on lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy. There is an option to increase this to unlimited cover. Read the Product Disclosure Statement for more information.

You can purchase a SureSave policy by first comparing your options with Canstar and then generating a quote online.  The generator should ask questions such as travel dates, the age of the travellers and the destination, as well as optional extras including snow sport and sub-limits on valuables.

It should take around 10 minutes.

Compare Travel Insurance

There are two main ways you can lodge a travel insurance claim with SureSave. Just download a claim form online, fill in the details and attach supporting documentation:

1. Email the claim to claims@suresave.com.au
2. Mail the documents to:

SureSave Travel Claims

Po Box A975

Sydney South, NSW 1235

Make sure you have the following documents (and details) ready:

• Policy number
• Personal details
• Supporting documentation (flight details, itinerary, receipts, etc.)
• Bank account details

Check out our guide on how to make claiming for travel insurance easier.

Underwritten by Lloyds Insurance, SureSave insures over 300,000 travellers each year. Completely Australian owned and operated, it lives and breathes travel.

Suresave also believes that everyone should be able to travel safely and with peace of mind, which is why it provides travel safety tips and assistance to its consumers throughout their travels.