Kango Travel Insurance

Kango is a specialist provider of overseas and domestic travel insurance.

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The table below displays a snapshot of Kango’s travel insurance policies on Canstar’s database, sorted by Star Rating (highest to lowest). Please note the products and Star Ratings displayed are based on a couple travelling to the USA aged under 70.

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What types of travel insurance does Kango offer?

Kango offers international travel insurance and covers travellers on domestic cruises in Australian waters. If you’re unsure as to which kind of travel insurance is most appropriate for you, or would like to better understand the differences between the different types of cover, check out our comprehensive guide on travel insurance.

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What does Kango domestic travel insurance cover?

Kango’s International Frequent Traveller travel insurance policy may provide cover for domestic journeys if you are more than 50 kilometres from your home.

Please note that exclusions may apply under this policy if travelling in Australia for cover such as Luggage and Personal Effects Delay Allowance, whereby there is no cover offered under this benefit for domestic travellers.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on Kango’s website.

What does Kango international travel insurance cover?

Kango’s Comprehensive, Standard, Essentials, Budget, International Frequent Traveller (21 days per one journey) and International Frequent Traveller (35 days per one journey) travel insurance policies will cover you for things like overseas emergency medical assistance, medical and hospital expenses and hospital cash allowance.

Please note that exclusions may apply. For more details about what is and isn’t covered, check out the Product Disclosure Statement on Kango’s website.

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Kango Cover FAQs

Yes, according to Kango, all its plans offer cover for overseas medical and hospital expenses.

As always, various conditions and exclusions will apply, such as you must make every effort to keep medical and hospital expenses to a minimum. It’s also worth noting that if you are hospitalised or treated as an outpatient, at a cost of over $2,000, you or a person with you will have to contact the insurer to get prior approval for the expenses.

For more information, read Kango’s Product Disclosure Statement.

Yes, Kango will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

This cover is available on all plans except for the Budget plan.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, Kango travel insurance will cover up to a certain amount for lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy. Read the Product Disclosure Statement for more information.

You can purchase a Kango travel insurance policy by first comparing your options with Canstar and then generating a quote online.

All you need to list is your personal details (age, length of trip, address, etc.), any pre-existing conditions you might have, and your choice of cover.

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You can lodge a claim with Kango by first notifying its emergency assistance provider First Assistance 24/7, 365 days a year by calling +61 2 8015 6287. From there, to submit a claim call Kango on 1300 383 550 or email info@travelclaimscentre.com.au.

Check out our guide on how to make claiming for travel insurance easier.