Simply Travel Insurance

Simply Travel Insurance is a specialist provider of travel insurance.

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The table below displays a snapshot of Simply Travel Insurance’s Simply Travel Insurance Logopolicies on Canstar’s database, sorted by Star Rating (highest to lowest). Please note the products and Star Ratings displayed are based on a couple travelling to the USA aged under 70.

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What types of travel insurance does Simply Travel Insurance offer?

Simply Travel Insurance offers both domestic and international travel insurance. If you’re unsure as to which kind of travel insurance is most appropriate for you, or would like to better understand the differences between the different types of cover, check out our comprehensive guide on travel insurance.

What does Simply Domestic Travel Insurance cover?

Simply’s domestic travel insurance policy will cover you for lost or stolen luggage, cancellation fees, lost deposits, rental vehicle excess, emergency accommodation and legal liability.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on the Simply Travel Insurance website.

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What does Simply International Travel Insurance cover?

Simply Travel Insurance’s International Comprehensive Singles policy will cover you for:

  • Medical cover: Simply offers unlimited medical, and hospital cover as well as up to $500 in dental expenses. You must provide a medical practitioner’s report confirming you’re unfit to travel.
  • Loss/theft of personal items: Simply also covers the loss or theft of personal items, including trip delays or damage. It will pay up to $7,500.
  • Travel delays/cancellation: Simply Comprehensive offers unlimited cancellation cover and lost deposits. It also offers up to $50,000 in additional travel and accommodation due to strikes, natural disasters, riots or other severe weather conditions that may delay your trip.
  • Rental car excess: If, as a result of an unexpected event, the rental vehicle you have hired is stolen or damaged during your journey, Simply Comprehensive will reimburse you for any non-refundable excess payable to the rental vehicle company of up to $6,000.
  • 24/7 assistance: Simply Travel’s emergency worldwide assistance team is available 24 hours a day via phone.
  • Lost or stolen documents: Simply Travel Insurance will cover the cost involved in replacing important documents that have been lost or stolen.

Please note that exclusions may apply. For example, your medical cover may not pay claims for medical or dental treatment received in Australia, while it will only cover losses related pregnancy up to and including the twentieth week. Another example of an exclusion is not being covered for any delays caused by a natural disaster occurring before the start date of your insurance.

For more details about what is and isn’t covered, check out the Product Disclosure Statement on the Simply Travel Insurance website.

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Simply Travel Insurance FAQs

Yes, The Simply International Travel Insurance policy has unlimited cover for overseas medical, dental and hospital expenses under the following circumstances:

  • You need medical assistance for an unexpected illness
  • You’re seriously injured in an accident
  • You need to be evacuated for an unexpected injury

As always, various conditions and exclusions will apply. It’s highly unlikely that you will be covered if the injury you suffer is classified as a ‘pre-existing condition’, for example.

For more information, read the Simply Travel Insurance Product Disclosure Statement (PDS).

Yes, Simply Travel Insurance will cover you up to a certain amount for replacing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling.

Under the Simply international policy, up to $7,500 worth of your belongings will be covered. Simply will also cover the cost of essential medication if lost or destroyed and has sub-limits for items such as laptops, tablets and cameras.

Again, there are exclusions that come with Simply Travel Insurance policies. For personal items and jewellery, you must specify them before applying, and all items must be approved by Simply Travel Insurance; otherwise they will not be covered. Ensure you check the PDS to find out more about what items and luggage are and aren’t covered.

If you’re not sure what to do when your luggage goes missing, check out our guide on travel mishaps and how to avoid them.

Yes, Simply Premium travel insurance will provide unlimited cover on lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control on a policy. Read the Product Disclosure Statement for more information.

You can purchase a Simply Travel Insurance policy by first comparing your options with Canstar and then generating a quote online.  The generator should ask questions such as travel dates, the age of the travellers and the destination, as well as optional extras including snow sport and sub-limits on valuables.

It should take around 10 minutes.

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There are two main ways you can lodge a travel insurance claim with Simply Travel Insurance, including:

  1. Emailing a claim form to
  2. Downloading the applicable claim form online, and sending it with the original documentation to:

PO Box 10930

Adelaide Street

Brisbane QLD 4000

Simply Travel Insurance also has a 24/7 Emergency Line. Call 1300 383 550 (domestic enquiries) or (+) 61 2 8015 6287 (international enquiries) and talk to one of its qualified customer service representatives.

Make sure you have the following documents (and details) ready:

  • Policy number
  • Personal details
  • Supporting documentation (flight details, itinerary, receipts, etc.)
  • Bank account details

Check out our guide on how to make claiming for travel insurance easier.

Founded by Senior Executives from the accommodation and travel industry, Simply Travel Insurance’s mission is to take the headache out of purchasing travel insurance. By providing effective travel insurance solutions, Simply Travel Insurance takes away one less stress and allow you to further enjoy your holiday.

Written by: Regina Collins | Last updated: