Auswide Bank Travel Insurance

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Auswide Bank is a provider of travel insurance, savings accounts, personal and home loans, SMSFs and other banking services.

What types of travel insurance does Auswide Bank offer?

Auswide Bank offers a variety of domestic and international travel insurance products. It has essentials, comprehensive, multi-trip, non-medical and domestic policies available. Varying levels of the essentials, comprehensive and domestic policies are offered depending on whether the travel insurance is for a single person, a couple or family. 

 Multi-trip policies are available to individuals only, however policyholder can pay an additional premium to cover a spouse, partner, or children providing that they are under 75 years of age.

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What does Auswide Bank domestic travel insurance cover?

Auswide Bank says its domestic travel insurance policy will cover you for lost or stolen luggage, cancellation fees, rental vehicle excess and legal liability, among other things. Please note that exclusions may apply.

For more details about what is and isn’t covered, check out the Product Disclosure Statement (PDS) on Auswide Bank’s website.

What does Auswide Bank international travel insurance cover?

Auswide Bank’s international travel insurance policies may cover you for a medical or dental emergency, lost, delayed or stolen luggage, delayed travel expenses, cancellation fees and legal liability, depending on the policy that you purchase. Please note that exclusions may apply depending on the type of policy you choose and level of cover, as well as general exclusions.

For more details about what is and isn’t covered, check out the PDS on Auswide Bank’s website.

Auswide Bank Travel Insurance FAQs

Yes, Auswide Bank’s international travel insurance policies include unlimited cover for overseas medical and hospital expenses under its comprehensive, essentials and multi-trip policies. It also says that while ‘unlimited’ means there is no capped dollar sum, the costs and expenses claimed must be reasonable.

The non-medical plan does not provide any emergency assistance or cover for medical and hospital expenses.

Various conditions and exclusions apply. For example, Auswide Bank will only cover hospital accommodation and medical treatment during the 12 month period after the illness appeared or the injury happened.

For more information, read Auswide Bank’s PDS.

Yes, Auswide Bank will cover you up to a certain amount for replacing, repairing or reimbursing luggage and personal effects that are lost, stolen or damaged while travelling. 

Under Auswide Bank’s domestic travel insurance policy, luggage and personal effects may be covered up to $10,000 per individual for single or couple plans, and $20,000 for a family plan.

Under Auswide Bank’s international travel insurance policy, a comprehensive travel plan may cover up to $20,000 for a family plan or $10,000 per person for individual or couple plans. An essentials policy may cover up to $6,000 for a family plan or $3,000 per person for individual and couple plans.

Auswide Bank states that sub-limits may apply depending on the type of luggage. Further details are set out in the PDS.

Yes, Auswide Bank travel insurance will cover up to a certain amount for lost deposits and cancellation fees for pre-paid travel arrangements due to unforeseen circumstances outside the traveller’s control. Auswide Bank offers unlimited cancellation cover on its comprehensive, domestic, multi-trip and non-medical plan policies. Read the PDS for more information.

You can purchase an Auswide Bank travel insurance policy by first comparing your options with Canstar and then generating a quote online. 

You can also apply directly on Auswide Bank’s website or visit an Auswide Bank branch. If you need help applying, call Auswide Bank.

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You can lodge a claim with Auswide Bank online. 

Auswide Bank travel insurance is underwritten by Allianz Insurance. It says you’ll need to have the following information at hand when making a claim:

  • Your policy number and personal details
  • Supporting documentation for your claim (for example your itinerary, receipts, flight detailers etc.)
  • Bank account details for payment of your claim

Allianz advises it may take between 15 to 30 minutes to submit your claim.

Auswide Bank was founded over 50 years ago and is formerly known as Wide Bay Australia, as it serviced the local communities of Queensland’s Wide Bay Burnett region. It became Auswide Bank in 2015.

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Written by: Eliza Parry-Okeden | Last updated: July 19, 2019