BOQ (Bank of Queensland) Home & Contents Insurance

BOQ is a Queensland-based provider of home insurance, landlord insurance, home loans, credit cards, car insurance, savings accounts, life insurance, travel insurance and other investment products.

Compare BOQ home and contents insurance

Here’s a snapshot of BOQ home and contents insurance policies for policy holders aged below 50 years, whose total claimable amount is below $550K in Queensland. To compare other home and contents insurance policies, click here.


Compare Home & Contents Insurance

What do BOQ home and contents Insurance policies cover?

BOQ lets you choose from home insurance, contents insurance or a combined home and contents insurance policy. All come with several bonuses such as discounts and extra benefits for over 55s, discounts for combined cover and fast policy access with the company’s mobile app, Grow by BOQ.

Home insurance

BOQ home insurance covers you for:

  • Some of the costs of rebuilding including demolition, surveyor and architect fees
  • Natural disasters and extreme weather
  • Accidental breakage, theft or vandalism
  • Motor burnout
  • Glass breakage
  • Collision of a falling tree or branch
  • Damage from riot or civil commotion

Contents insurance

BOQ contents insurance covers:

  • New for old replacement, regardless of age
  • Theft, loss or damage of items including furniture, household goods electrical appliances, furnishings, clothing and personal belongings
  • Damage due to extreme weather
  • Accidental damage
  • Food and medication spoilage (up to $1,000)
  • Specified items away from home, anywhere in Australia or New Zealand
  • Specified valuable items


 Compare Home & Contents Insurance


Building insurance covers any part of your house that is permanently fixed and not intended to move, such as your walls and roof, and even the light on your front porch. Contents insurance covers all the items within your house that are not permanent fixtures, i.e. you could move them between houses. Find out more about home and contents insurance here.

As a renter, you don’t need home insurance because your landlord should have insurance for the building you live in, and if you live in a unit/apartment or townhouse, the body corporate is legally required to have building insurance for the building. But you should certainly get contents insurance to protect your own possessions. Many providers offer specialised renters’ insurance policies.

For landlords, a better option than home insurance is landlord insurance. Landlord insurance covers you for the same things as a home insurance policy, but with several important additions to cover you against risks from your tenants.

Depending on your choice of cover, BOQ landlord insurance may cover repairs for damage caused by your tenants, or your legal fees if you need to sue tenants who are not paying rent. Compare landlord insurance here:

Compare Landlord Insurance

If you have a recent and accurate estimate for the value of your home and contents, then it’s often a good idea to insure up to that particular sum to get your exact money’s worth. If you don’t have an accurate idea of the above value, then you could insure for a complete replacement to give yourself peace of mind. Find out how much home insurance you need and how much contents insurance you need.

You can make an insurance claim by filling in a form online, calling BOQ’s phone hotline or contacting via post. The online portal is a similarly quick process that takes roughly 10 minutes, after which a BOQ representative will call you to discuss the details.

This includes all quotes, materials sourcing and legislative requirements needed to make repairs to your home, as well as helping you source replacement items if your contents have been lost or damaged.

Different insurers have different claims processes, so make sure to compare different home insurance claim apps that will make your life easier.

BOQ was initially founded in 1874 as the Brisbane Permanent Benefit Building and Investment Society, which was the first building society in Queensland.

After becoming a bank in 1887, it rebranded to Bank of Queensland (BOQ) in 1970, and in 1971 it was listed on the ASX.

Although founded in Queensland, BOQ in now a national bank, and also operates in New Zealand. Today BOQ operates more than 200 owner-managed branches and over 3,500 ATMs.

BOQ is committed to sustainability through initiatives such as powering its offices partly with solar energy to reduce carbon emissions by 20-45%, and requiring its vendors to meet sustainability thresholds.

It also partners with community organisation such as Children’s Hospital Foundation Australia, The Smith Family and the Australian Red Cross. Check its Sustainability Scorecard for more details.

Written by: Regina Collins | Last updated: July 26, 2018