TIO Home & Contents Insurance

TIO logo

TIO is a provider of insurance including home and contents, car and vehicle, boat, small business, travel and, because TIO is based in the Northern Territory, crocodile attacks. TIO is headquartered in Darwin and its policies are available to those who live in the Northern Territory.

What do TIO Home and Contents Insurance policies cover?

TIO offers buildings insurance, contents insurance and combined buildings and contents insurance.

TIO offers two levels of coverage across its home and contents insurance policies:

  • Essential cover which is TIO’s basic cover; and
  • Premium cover which provides the highest level of cover TIO offers

Buildings Insurance

TIO says its buildings insurance policies include the following features:

  • Accidental glass breakage
  • Actual or attempted theft, burglary or housebreaking
  • Cover for cyclone, earthquake, fire or explosion, flood, storm surge, storm, rainwater, hail
  • Motor burnout
  • Impact damage (e.g. a vehicle crashing into your home)
  • Legal liability
  • Lightning
  • Liquid or water damage
  • Malicious damage

Home Contents Insurance

In addition to covering the insured events mentioned above, TIO home contents insurance also covers:

  • Fatal injury caused by burglars, housebreakers, crocodile attack or fire
  • Contents in temporary storage
  • New for old cover for contents
  • Personal effects

TIO says its premium home contents insurance further covers:

  • Accidental damage
  • Domestic pet
  • Deterioration of refrigerated foods
  • Contents in transit to a risk address
  • Credit and debit cards

Buildings and Contents Insurance

TIO buildings and contents insurance offers all of the above benefits of both buildings insurance and home contents insurance in a combined package. At the time of writing, TIO says you can save up to 10% when you buy both its buildings and contents cover on the one policy.

For a complete list of inclusions and exclusions, make sure to read the Product Disclosure Statement (PDS).

Canstar does not currently compare TIO home and contents insurance, but you can compare other home and contents insurance providers on Canstar’s database:

Compare Home & Contents Insurance

TIO Home Insurance FAQs

Building insurance generally covers any part of your house that is permanently fixed and not intended to move, such as your walls and roof, and even the light on your front porch. Contents insurance if generally designed to cover the items within your house that are not permanent fixtures, i.e. you could move them between houses.

As a renter, you generally don’t need home insurance because your landlord should have insurance for the building you live in, and if you live in a unit, apartment or townhouse, the body corporate is legally required to have building insurance for the building. But you should consider getting contents insurance to protect your own possessions.

Compare Contents Insurance

For landlords, you may want to consider home or landlord insurance. Landlord insurance is designed to cover you for many of the same things as a home insurance policy, but with several additions to cover you against risks related to having tenants occupying your property.

TIO’s landlord insurance policies offer cover you for a range of insured events (think fires, storms, theft, malicious damage etc.) and loss of rent due to tenant default. While Canstar does not currently compare TIO landlord insurance, you can compare other landlord insurance providers here:

Compare Landlord Insurance

If you have a recent and accurate estimate of the value of your home and contents, then you could consider insuring up to that particular sum.

If you don’t have an accurate idea of the above value, then you could consider insuring for a complete replacement.

You can make a claim with TIO by lodging an online home claim or by calling a TIO consultant. If TIO believes it is necessary for your claim to be assessed by a Loss Adjuster, TIO will appoint one who will then be in contact to arrange a visit.

TIO was established in 1979 with the purpose of providing insurance to people in the Northern Territory. Today, TIO continues to serve Northern Territorians and has its headquarters in Darwin. TIO is a division of Allianz Australia and is part of the Allianz Group.

Written by: Tamika Seeto | Last updated: February 7, 2019