Vero Car Insurance

Vero is a provider of a range of business insurance products and packages in Australia, as well as car and vehicle insurance, home and contents insurance, and landlord insurance.

What types of car insurance does Vero offer?

Vero’s Secure Motor Plus Insurance is offered as two main types of cover: third-party insurance or comprehensive insurance.

Comprehensive cover protects you for the loss or damage to you vehicle caused by an accident, theft or other eligible event. If you purchase comprehensive cover, you are automatically covered for third party property damage and bodily injury as well.

Third party property damage and bodily injury cover insures you for loss or damage to other other people’s property, death or bodily injury that is not covered under compulsory third party insurance, and legal costs and expenses up to $20 million. You may also receive up to $5,000 for the loss of, or damage to, your own vehicle if the other party is at fault and uninsured.

If you’re unsure about which kind of car insurance is most appropriate for you, or you’d like more information on the differences between different levels of cover, here’s our guide to different kinds of car insurance.

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What additional features does Vero offer on their car insurance products?

Vero allows you to add optional inclusions to third party property damage and bodily injury cover for an additional premium. You can select cover to protect your vehicle if it gets lost or damaged up to an insured amount or for its market value, for example. Some additional benefits of its comprehensive cover include towing and storage, emergency repairs, returning your vehicle to you after repairs, and vehicle hire following a theft, among other things. For the full inclusions and exclusions available for each of the two types of cover, read the Vero Secure Motor Plus Insurance PDS on the Vero website.

Canstar does not currently rate Vero car insurance products; however, you can compare other car insurance providers on our database.

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Vero car insurance FAQs

Yes, Vero comprehensive cover allows you to choose between market and agreed value for your vehicle. If you have third party property damage and bodily injury cover, you may pay an additional premium for cover of the lesser of $8,000 or the market value, for loss or damage caused by lightning or explosion, fire, or theft or attempted theft. If you’re not sure which one would be best for your vehicle specifically, here’s an article that explains the difference between market value and agreed value.

First, consider comparing car insurance policies with Canstar to find a product that suits your needs.

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If you choose to go with Vero car insurance, you will need to do so though an insurance broker. You can contact an insurance broker near you via the broker locator on the Vero website.

Vero allows you to nominate a higher or lower excess. This may affect the cost of your car insurance premiums; a higher excess will typically result in a lower premium, while a lower excess will typically result in a higher premium.

You can lodge a claim or track an existing claim with Vero through your broker, by lodging a claim online or over the phone or by sending a completed claim form. 

Vero says that you may need the following to make a claim:

  • Driver details, including name, address, contact number, date of birth, licence details, vehicle registration number, and whether the vehicle is driveable or not
  • Third party details, including name, address, contact details, vehicle registration number, and vehicle and insurance details
  • Witness details if applicable, including name, address and contact number
  • A police report if applicable, including the station and report number

Your Vero car insurance policy will be renewed each year when you accept an offer made to you by Vero. It is important to note that some of the terms and conditions may change each year when Vero makes an offer to renew your policy. You may cancel your policy at any time by notifying Vero.

Consider comparing car insurance policies before simply renewing the same policy, so that you continue to get the cover you need, as well as value for money:

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Vero is one of the largest insurance companies in Australia, and is part of the Suncorp Group. The company is supported by over 180 years of experience and provides insurance products and solutions to businesses of all sizes. Vero insurance products are only available through insurance brokers and authorised agents. 

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This article was reviewed by our Sub-editor Jacqueline Belesky before it was published as part of our fact-checking process.

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Written by: Eliza Parry-Okeden | Last updated: November 24, 2020