Car insurance with roadside assistance Background

Car insurance with roadside assistance

The table below displays a range of comprehensive car insurance policies on our database that offer roadside assistance.

Group Manager, Research & Ratings
Content Lead, Canstar
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The initial results in the table above are sorted by Star Rating (High-Low) , then Provider Name (Alphabetical) . Additional filters may have been applied, see top of table for details.

What is roadside assistance?

Roadside assistance is designed to get your vehicle back on the road in the event of a breakdown. It generally includes cover for:

  • battery issues: jump-starting a flat battery or supplying a replacement battery
  • flat tyres: inflating or changing a tyre if you have a spare
  • towing: towing your car to a nearby mechanic (up to a certain distance)
  • keys: if you lock your keys inside your car, helping to unlock your car. If you lose your keys, helping with the cost of getting new keys or of retrieving your spare key (up to a certain amount)
  • emergency fuel: delivering emergency fuel so you can reach the nearest petrol station

Inclusions will vary depending on the provider and the car insurance policy you choose, so it’s a good idea to compare your options to see what you will be covered for.

How to find the best car insurance with roadside assistance?

Comprehensive car insurance with roadside assistance is available as a standard or optional extra on some comprehensive car insurance policies. Some car insurers also allow you to buy roadside assistance as a standalone policy (meaning you don’t have to have a comprehensive car insurance policy with them). Some providers may offer a discount on their car insurance policies to customers who are also roadside assistance members.

Frequently Asked Questions about Car Insurance with Roadside Assistance

If you call your roadside assistance provider for help, they will usually ask you a series of questions about your vehicle to see if they can solve your problem over the phone. If they can’t, they will send out someone to help you. Alternatively, depending on your roadside assistance provider, you may be able to answer these questions online or via a mobile app.

Many providers offer 24/7 roadside assistance and may let you make unlimited callouts. Some providers will also provide assistance regardless of who was driving the vehicle at the time it broke down.

Keep in mind that you will generally have to pay for any parts you need.

Roadside assistance can be purchased on its own from motoring clubs such as NRMA, RACQ and RACV, or from some major car companies when you purchase one of their cars. You can also get roadside assistance through some comprehensive car insurance policies.

Roadside assistance is available as a standard or optional extra on some comprehensive car insurance policies. You can find a list of insurers that offer roadside assistance in the comparison table above.

Some car insurers also allow you to buy roadside assistance as a standalone policy (meaning you don’t have to have a comprehensive car insurance policy with them). Some providers may offer a discount on their car insurance policies to customers who are also roadside assistance members.

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About our car insurance experts

Mandy Beaumont, Content Lead, Canstar

Mandy Beaumont
Canstar’s Content Lead, Mandy Beaumont, has had a long career in the publishing and university sector as an award-winning author, journalist and creative writing academic. She’s been a course convenor in creative writing and ­­­­communications at Griffith University for more than a decade, holds a PhD and a master’s in creative writing from RMIT and QUT respectively, and has written for The Big Issue, Melbourne Writers Festival, the Australian Council of Trade Unions the Queensland Nurses and Midwives’ Union, as well as many other well-known newspapers and journals in Australia and overseas. Mandy’s short fiction writing and her novels have won, been shortlisted and longlisted for prestigious prizes and awards such as The Stella Award, the QLD Literary Awards, the Richell Prize, the Dorothy Hewitt Award and the MOTH International Short Story Award. Mandy will have a new novel out with one of Australia’s largest publishing houses, Hachette Publishing in early 2025 called The Thrill of It. After many years of working with trade unions and renting, Mandy has a keen interest­­­ in superannuation (particularly worker’s capital) and the housing market in Australia.

Joshua Sale, Group Manager, Research & Ratings

Joshua Sale

As Canstar’s Ratings Manager, Josh Sale is responsible for the methodology and delivery of Canstar’s Car Insurance Star Ratings and Awards. With tertiary qualifications in economics and finance, Josh has worked behind the scenes for the last five years to develop Star Ratings and Awards that help connect consumers with the right product for them.

Josh is passionate about helping consumers get hands-on with their finances. Josh has been interviewed by media outlets such as the Australian Financial Reviewnews.com.au and Money Magazine.

You can follow Josh on LinkedIn, and Canstar on Twitter and Facebook.


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Important information

For those that love the detail

This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.

Canstar may earn a fee from its Online Partners for referrals from its website tables, and from sponsorship or promotion of certain products. Fees payable by product providers for referrals and sponsorship or promotion may vary between providers, website position, and revenue model. Sponsorship/promotion fees may be higher than referral fees. If a product is sponsored or promoted, it’s an ad and it is clearly marked as such. An ad might appear in different places on our website, such as in comparison tables and articles. Ads may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The location of an ad doesn’t indicate any ranking or rating by Canstar. Payment of fees for ads does not influence our Star Ratings. See How We Get Paid to find out more.

The Car Insurance Star Ratings were awarded in June 2023 and data in the table is current as at that date, updated from time to time to reflect product changes notified to us by product issuers. The results don’t include every provider in the market and we may not compare all features relevant to you. You can find a description of the initial sort order below the table. You can use the sort buttons at the top of each column to re-order the display. Learn more about our Car Insurance Star Rating Methodology. The rating shown is only one factor to take into account when considering products.

The products and Star Ratings in the table might not match your exact inputs in the selector. Sometimes the methodology uses profiles with categories or bands (e.g. income, loan amount or monthly spend), but sometimes a single methodology, without any categories or bands, is applied. The results will show the products that most closely match your selection, based on our profiles. If you are unsure about any terms used in the comparison table please refer to the glossary.

What is a Target Market Determination?

A Target Market Determination (‘TMD’) is a document that explains which people particular financial products may be suitable for (the target market) and sets out any conditions around how financial products can be distributed to consumers.

Why do product issuers provide Target Market Determinations?

From 5 October 2021, TMDs are compulsory for most financial products.

Issuers and distributors of financial products must take reasonable steps that are likely to result in financial products reaching consumers in the target market defined by the product issuer.

We recommend that you consider the TMD before making a purchase decision. Contact the product issuer directly for a copy of the TMD.

Any advice on this page is general and has not taken into account your objectives, financial situation or needs. Consider whether this general financial advice is right for your personal circumstances. You may need financial advice from a qualified adviser. Canstar is not providing a recommendation for your individual circumstances. If you decide to apply for an insurance policy, you will deal directly with the provider, not with Canstar.   It’s important you check product information directly with the provider. Consider the Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making a purchase decision. Contact the product issuer directly for a copy of the PDS and TMD. For more information, read our Detailed Disclosure.

If you are seeking to replace an insurance policy, you should consider your personal circumstances, including continuing the existing cover until the replacement policy is issued and cover confirmed. Your current policy may have different features to products currently on the market. Please consider what features are right for you when comparing insurance products and refer to the provider for further details on a policy.

Companies listed in the table, or in ads, may use or be used by another company to arrange, issue, distribute or sell its insurance policies to customers. For more information on the issuer of the policy, please read the Product Disclosure Statement.