Budget Direct Health Insurance
Budget Direct is a provider of health insurance, life insurance, home and contents insurance, car insurance, and travel insurance.
Please note that as of May 25 2018, Budget Direct is no longer offering health insurance to new customers. Existing customers will not be affected. More information can be found here.
Budget Direct Health Insurance FAQs
Choosing a health insurance policy can be a difficult task. Below, we answer some of the most frequently asked questions about Budget Direct health insurance.
Budget Direct is no longer accepting new health insurance customers. You can compare policies from other providers using our health insurance comparison tool.
Yes. You can manage your Budget Direct health insurance policy and receive policy documents online as an alternative to calling or visiting one of their branches. Unless you specifically ask for a printed copy, Budget Direct will send you policy documents, tax statements and other communications by webmail.
For extra assistance with managing an existing policy, you can call Budget Direct on 1300 665 623 (open Mon-Fri).
Yes. Your health insurance does not cover you overseas. If you are travelling overseas, you need travel insurance. Budget Direct also offers travel insurance, and you can compare travel policies on the Canstar website.
And vice versa – travel insurance only covers you while you are away from home on a trip. While you are in Australia, you need health insurance if you want to be covered for private healthcare costs. Find out more about the difference between health insurance and travel insurance here.
You can compare travel insurance on the Canstar website:
Budget Direct Basic Extras and Top Extras both cover general and major dental services. The level of cover you need will depend on the complexity and cost of the dental procedures you would like to have covered.
Once you’ve received medical treatment or made a purchase covered by your policy, the next step is to make a claim. There are several ways you can lodge a claim with Budget Direct:
- On-the-spot: Around 20,000 Australian specialist providers have the HICAPS electronic claim system – just make sure you remember to bring your Budget Direct health insurance membership card to process the claim immediately.
- Online: Log into your Budget Direct account to make your claim online. Simply enter the details found on your receipt, and have your BSB and bank account number ready for immediate transfer of your benefit from Budget Direct into your bank account.
- By Post: For claims related to a service received more than 6 months ago or to orthodontic treatment, you can fill out a claim form, attach your receipt from the specialist provider, and post the paperwork to:
Budget Direct Health Insurance Claims
PO Box 761
Geelong VIC 3220
Budget Direct will then make the payment by direct credit to your nominated bank account. If you have any questions or need help filling out your claim form, call Budget Direct’s claims helpline on 1300 665 623.
Budget Direct has been offering insurance since 2000. Since then Budget Direct has insured more than 1.5 million Australians.
Budget Direct is the only insurance provider in Australia to offer a referral system that rewards customers and their friends with $50 each when their friends switch to their Comprehensive car insurance or home and contents insurance.
You might like Budget Direct’s “Captain Risky” ad campaign series on YouTube.
Source: Budget Direct Health Insurance