Frank Health Insurance

Frank Health Insurance is a specialist provider of health insurance, and is part of GMHBA.

“Simple and affordable options to suit you.” (Frank Health Insurance)

frank health insurance

Compare Frank Health Insurance

Here’s a snapshot of Frank health insurance current Hospital only cover for a single, 30-year-old male living in NSW. The results are sorted by star rating (highest to lowest).

To compare other health insurance policies, please click here.


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Source: Frank Health Insurance

Frank Health Insurance FAQs

Choosing a health insurance policy can be a difficult task. Below, we answer some of the most frequently asked questions about Frank health insurance.

You can sign up for Frank Health Insurance by comparing health insurance on our health insurance comparison pages and applying online on their website. The Frank team are available via email, web chat, or phone (1300 437 265) from 8am until 8pm, Monday to Friday.

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Yes. You can manage your Frank Health Insurance policy and receive policy documents online. Unless you specifically ask for a printed copy, Frank Health Insurance will send you policy documents, tax statements and other communications electronically in the online member area or via email.

Yes. Your health insurance does not cover you overseas. If you are travelling overseas, you need travel insurance. Frank Health Insurance does not offer travel insurance. You can compare travel policies on the Canstar website.

And vice versa – travel insurance only covers you while you are away from home on a trip. While you are in Australia, you need health insurance if you want to be covered for private healthcare costs. Find out more about the difference between health insurance and travel insurance here.

You can compare travel insurance on the Canstar website:

Compare Travel Insurance

Frank Health Insurance extras policies cover major dental services. The level of cover you need will depend on the complexity and cost of the dental procedures you would like to have covered.

Compare Frank Health Insurance with Dental Extras


Once you’ve received medical treatment or made a purchase covered by your policy, the next step is to make a claim. There are several ways you can lodge a claim with Frank Health Insurance:

  1. On-the-spot: Around 20,000 Australian specialist providers have the HICAPS electronic claim system – just make sure you remember to bring your Frank Health Insurance membership card to process the claim immediately.
  2. Online: Log into your Frank Health Insurance Member Area to make your claim online. Simply enter the details found on your receipt, and have your BSB and bank account number ready for immediate transfer of your benefit from Frank Health Insurance into your bank account.
  3. By Post: You can fill out a claim form, attach your receipt from the specialist provider, and post the paperwork to:

Frank Health Insurance

Reply Paid 69

Geelong VIC 3220

Frank Health Insurance will then make the payment by direct credit to your nominated bank account.

  1. Over the phone:If you have any questions you can call Frank Health Insurance to get your claim processed over the phone on 1300 437 265 (open Mon-Fri).

Yes. People visiting Australia on 457 or 458 work visas can buy Frank Overseas Visitor Health Cover (OVHC) in order to be covered. It is a simple and low cost hospital insurance designed for temporary visitor and working visa needs. You can compare working visa health cover on the Canstar website:

Compare Working Visa Health Cover

Frank Health Insurance was established in 2009. Frank Health Insurance is part of GMHBA, a health insurer that was established in 1934 and has over 80 years’ worth of experience.

Frank is a not-for-profit organisation and offers a simple health insurance solution for its members.

It’s hard not to admire the, well, frankness of Frank’s latest advertising campaign:

“You won’t love us. You won’t hate us. At Frank, we know that it’s not normal to love health insurance. But with simple and affordable products, we make it easier not to hate it.”

You might enjoy Frank’s “Colossal Epic and Bigger than Life Snow Adventure” series on YouTube.

Source: Frank Health Insurance

Compare Frank Health Insurance

Frank Health Insurance Hospital and Extras Cover

Canstar Research
Award: 2016 Hospital and Extras Singles Health Cover

Frank Basic Hospital (some Private)

View the 2016 Health Insurance Star Ratings Report

Written by: Veronika Hleborodova | Last updated: April 19, 2017