Frank Health Insurance

Frank Health Insurance

Frank Health Insurance is a specialist provider of health insurance, and is part of GMHBA.

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If you’re comparing health insurance policies, the comparison table below displays some of the hospital only policies currently available on our database from Frank Health Insurance for a single, 30-year-old male living in NSW. The results are sorted by star rating (highest to lowest).

To compare other health insurance policies, please click here.

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Frank Health Insurance FAQs

Before taking out a health insurance policy, you may first want to compare your options with Canstar.

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If you decide to take out Frank Health Insurance, you can get a quote on its website. If you need assistance, you can contact Frank via web chat, phone or email.


Yes, you can manage your Frank Health Insurance policy and receive policy documents online. Unless you specifically ask for a printed copy, Frank Health Insurance will send you policy documents, tax statements and other communications electronically in the online member area or via email.

Yes, your health insurance does not cover you overseas. If you are travelling overseas, you need travel insurance. Frank Health Insurance does not offer travel insurance. You can compare travel policies on Canstar’s website.

And vice versa – travel insurance only covers you while you are away from home on a trip. While you are in Australia, you need health insurance if you want to be covered for private healthcare costs. Find out more about the difference between health insurance and travel insurance here.

You can compare travel insurance on Canstar’s website:

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All Frank Health Insurance extras policies cover general dental services. This includes dental treatments such as check-ups, cleaning and fluoride treatments, x-rays, fillings and basic extractions.

All Frank extras policies except its Simple Extras also cover major dental services. This includes treatment such as more complicated fillings and extractions and root canal treatment.

The level of cover you need will depend on the complexity and cost of the dental procedures you would like to have covered.

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Once you’ve received medical treatment or made a purchase covered by your policy, the next step is to make a claim. There are several ways you can lodge a claim with Frank Health Insurance:

  1. On-the-spot: Around 20,000 Australian specialist providers have the HICAPS electronic claim system – just make sure you remember to bring your Frank Health Insurance membership card to process the claim immediately.
  2. Online: Log into your Frank Health Insurance Member Area to make your claim online. Simply enter the details found on your receipt, and have your BSB and bank account number ready for immediate transfer of your benefit from Frank Health Insurance into your bank account.
  3. By Post: You can fill out a claim form, attach your receipt from the specialist provider, and post the paperwork to:

Frank Health Insurance

Reply Paid 69

Geelong VIC 3220

Frank Health Insurance will then make the payment by direct credit to your nominated bank account.

  1. Over the phone:If you have any questions you can call Frank Health Insurance to get your claim processed over the phone on 1300 437 265 (open Mon-Fri).

Yes, people visiting Australia on 457, 482 or 485 working visas can apply for Frank Overseas Visitor Health Cover (OVHC) in order to be visa compliant.

Frank currently offers Basic Workers Cover, Minimum Working Visa Cover, Mid Workers Cover and Mid Workers Plus Bundle (which includes some basic extras such as dental, optical, physio, chiropractic and remedial massage).

Compare OVHC policies on Canstar’s website:

Compare Working Visa Health Cover

Frank Health Insurance was established in 2009. Frank Health Insurance is part of GMHBA, a health insurer that was established in 1934 and has over 80 years’ worth of experience.

Frank is a not-for-profit organisation and says it offers a simple health insurance solution for its members.


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Written by: Veronika Hleborodova | Last updated: October 10, 2019