Coles Home & Contents Insurance
What do Coles home and contents insurance policies cover?
Coles offers home building insurance, contents insurance and combined home building and contents insurance.
Coles says its home building insurance is designed to protect your home, but not its contents. Coverage may include the physical structures that make up the home, such as fixed walls and ceiling, as well as other fixtures on your property such as a permanently installed swimming pool. At the time of writing, Coles says policyholders may be eligible for a 10% discount when they purchase their policy online (applies to new policies only).
Features of Coles home insurance include cover for:
- Professional and rebuilding fees as a result of an insured event
- Damage due to weather events including fire, storms, floods and more
- Theft, vandalism and water damage
- Accidental breakage of glass when it’s fixed to your building
- Temporary accommodation for your family
- Temporary accommodation for your pets
- Replacement of trees and plants
- Legal liability cover
- Emergency repairs
- Demolition and removal of debris
- Key and lock replacement
Coles says its contents insurance is designed to protect items inside your home, including furniture, appliances and clothing, from events such as extreme weather and vandalism. At the time of writing, Coles says policyholders may be eligible for a 10% discount when they purchase their policy online (applies to new policies only).
Features of Coles contents insurance include:
- Damage due to weather events including fire, floods, lightning and storms
- Theft, vandalism, earthquakes and water damage
- Accidental breakage of glass if it is a fixed part of your furniture
- New for old replacement
- Emergency groceries
- Furnishings, including rugs, blinds and curtains
- Tools and equipment
- Damaged contents while changing address
- Specified high value items inside your home
- Key and lock replacement
- Frozen or refrigerated grocery loss
- Cover for BBQs and outdoor furniture
- Legal liability cover
- Contents of visitors
Combined home and contents insurance
Coles home and contents insurance offers all of the above benefits and inclusions of both home insurance and contents insurance in a combined package. At the time of writing, Coles says policyholders may be eligible for a discount of 25% (10% online discount and 15% combined policy discount) when they purchase a new combined home and contents insurance online. A number of optional extras, including motor burnout, portable contents cover and accidental damage to contents, are available to policyholders who wish to customise their insurance.
How do I apply for a Coles home and contents insurance policy?
To apply for a Coles home and contents insurance policy, you can get a quote from Coles by either calling them directly, or requesting one online via their website.
What’s the difference between Coles building and Coles contents insurance?
As a general rule, building insurance covers any part of your house that is permanently fixed and not intended to move, such as your walls and roof, or kitchen benchtops. Contents insurance covers all the items within your house that are not permanent fixtures, i.e. you could move them between houses. Find out more about home and contents insurance here.
How much Coles home insurance should I take out?
If you have a recent and accurate estimate for the value of your home and contents, then it’s often a good idea to insure up to that particular sum to get your exact money’s worth.
If you don’t have an accurate idea of this value, then you could look for a complete replacement home insurance policy to give yourself peace of mind, though bear in mind that while you’re less likely to be underinsured, the premiums for a total replacement may be more expensive than for a sum-insured one. Find out how much home insurance you need and how much contents insurance you need.
How do I make a claim with Coles?
If something happens to your home or contents, you can either lodge a claim online through Coles Insurance Service Centre or call Coles.You will need to provide your policy number and details of the incident, as well as any photos, invoices or other relevant documents.
I’m currently renting. Do I need Coles home insurance?
As a renter, you generally don’t need home insurance because your landlord should have insurance for the building you live in, and if you live in a unit, apartment or townhouse, the body corporate is legally required to have building insurance for the building. However, as a renter you can still consider contents insurance if you want to protect your own possessions.
Some providers offer specialised renters insurance policies. In many cases, though, renters insurance is the same or very similar to a contents insurance policy. It may be the case that when applying for a standard contents insurance policy, you simply need to specify to the insurer that you’re a tenant.
If you are a renter, you can purchase a contents-only policy from Coles.
I’m a landlord. Do I need Coles home insurance?
For landlords, a specific landlord insurance policy could be an option to consider. Landlord insurance is designed to cover you for the same things as a home insurance policy, but with several additions to cover you against risks from having tenants in your property.
Depending on your choice of cover, Coles landlord insurance provides cover for your buildings and contents, as well as optional extras to protect your investment.
Coles is one of Australia’s leading retailers, founded in 1914 as a variety store. It later branched out into financial services. Coles home insurance is underwritten by Insurance Australia Limited, part of Insurance Australia Group.