Citi Life Insurance

Citi (formally known at Citibank) is a provider of life insurance, home loans, credit cards, banking and other investment and wealth management products.

Compare Citi Life Insurance policies

Considering Citi Life Insurance? See our comparison table below for a snapshot of its current market offerings. Please note that this table has been formulated based on a non-smoker male in a professional occupation who is seeking cover. The results are sorted by estimated monthly premium (lowest to highest).

To compare other life insurance policies, please click here.

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How much does Citi Life Insurance cost?

The cost of your life insurance will vary depending on several different factors such as your age, occupation and choice of insurer. You can get a quote for Citi Life Insurance by comparing direct life insurance on our website.

Compare the quoted premiums to the average premiums for direct life insurance on our database.

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Eligibility to apply for Citi Life Insurance

All permanent Australian residents may apply for a Citi Life Insurance policy, although your age will be a major factor of your eligibility. Upon application, you’ll also be asked some simple questions about your health, lifestyle and family medical history to determine what level of cover Citi is willing to offer to you.

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How to apply for a Citi Life Insurance policy

If you fit the eligibility criteria, you can apply for Citi Life Insurance by clicking on a Citi Life Insurance product in the Canstar direct life insurance comparison tables for your occupation and age, and confirming your choice of policy. You can apply for a quote by clicking on the link in our comparison tables. If you need help obtaining a quote, call Citi on 13 24 84, or get a quote on the Citi website.

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Citi FAQs

Yes; in fact, it’s encouraged that members manage their policy online, and Citi has a dedicated online portal. By clicking here, you can access statements, update your policy, lodge a claim and make payments.

You or your beneficiaries can claim with Citi Life Insurance by calling Citi on 13 24 84 or visiting its claims portal on the Citi website.

Before you submit a claim, you must have these details at hand:

  • Your policy information
  • Information about the incident (date, time, place)
  • Original birth and death certificate if the incident was fatal
  • Medical reports, test/examination/laboratory results
  • What damage occurred during the incident
  • What other people, vehicles or property were involved in the incident

If your insurance claim is approved, Citi will arrange the payment of your benefit. If your claim for an income protection benefit is approved, this will involve ongoing payments while you are eligible to continue receiving a benefit, rather than one lump sum payment.

Generally speaking, premiums for forms of life insurance such as term life insurance, TPD insurance or trauma insurance may not be tax deductible, according to ATO (Australian Taxation Office). Ask your tax accountant or financial adviser for more details on this.

The ATO however, states that you can claim the cost of premiums you pay that cover the loss of your income, such as income protection insurance. You can’t, however, claim a deduction for premiums that compensate you for physical injury or are taken out through your super fund. Ask your tax accountant or financial adviser for more details on this.

Citi Life Insurance charges stepped premiums, which increase as you age.

When you apply for Citi Life Insurance, your insurance premium is calculated based on your chosen benefits and level of cover, your age, your occupation, your gender, whether you smoke, your health, family history and whether you engage in hazardous activities. The cost of your policy is recalculated each year on your policy’s anniversary, so your premium may increase for your particular age bracket or your occupation category.

Premium rates are not guaranteed. For more information about stepped premiums versus level premiums, read this article.

At the time of writing, medical tests are not required to apply for Citi Life Insurance; however, in the event of a claim, Citi may require additional evidence or do a full review of your medical records.

Once you’ve applied for cover, Citi will contact you if a medical examination is required throughout the claims process.

After buying a Citi Life Insurance policy, you can apply to increase the amount of your cover at any time. Your application to increase your cover will be subject to the same eligibility criteria.

You should be able to change your level of cover by adding or removing features or coverage, and by increasing or decreasing your sum insured for each type of cover included in your life insurance policy. If you wish to change your policy inclusions, contact Citi on 13 24 84 to discuss your options.

Keep in mind that increasing your level of cover or adding your spouse or children to your policy is likely to mean you pay a higher insurance premium.

It depends on the condition. When applying for Citi Life Insurance, you must disclose (tell Citi about) any pre-existing medical conditions you have now or had in the past, as well as current medications and health issues. Find out more about pre-existing conditions for life insurance here.

Citi services client in 24 countries worldwide, which all contribute to its unique global network. Citi arrived in Australia back in 1971 and has since had many milestones including 25 years of banking in Australia and its 200th anniversary as a bank.

Citi also has a number of charitable projects in the works including the Citi Foundation, which supports the Brotherhood of St Laurence, Global Sisters, Skilling Australia Foundation and Social Ventures Australia. It also runs the Pathways to Progress Program, which encourages and educates young people on employability, entrepreneurship and leadership skills.

Source: Citi

Written by: Regina Collins | Last updated: