Great Southern Bank Landlord Insurance (previously known as CUA)


Great Southern Bank

Great Southern Bank is a provider of landlord insurance as well as car insurance, home loans, health insurance, credit cards, online banking, home & contents insurance, savings accounts and travel insurance.

Landlord insurance caters to the needs of landlords, providing a home insurance product specifically designed to provide property owners with some protection against the financial loss that may result from owning a rental property.  

Compare Great Southern Bank landlord insurance 

The table below displays a snapshot of Great Southern Bank’s landlord insurance policies on Canstar’s database. Please note the products and Star Ratings displayed are based on a house in New South Wales.

What landlord insurance policies does Great Southern Bank offer?  

Great Southern Bank offers three main landlord insurance policies – building & contents insurance, buildings insurance, and contents insurance.  

The building & contents policy with extras covers a number of important matters to ensure peace of mind to both tenants and landlords, including: 

  • Cover for loss of rent – both for inhabitability after an insured event (is covered on all policies) and if your tenant defaults on their payment (available as an optional extra) 
  • Damage to property caused by natural disasters or malicious acts.  
  • Accidental breakage of glass  
  • Legal liability – for damage to third parties occurring on your property.  

Exclusions may also apply when it comes to making a landlord insurance claim.  Some common exclusions include:  

  • Gradual deterioration, neglect, lack of maintenance, structural failure or general wear and tear 
  • Pre-existing damage  
  • Any costs associated with the cleaning up or removal of asbestos 
  • Vermin or insects  
  • Invasion or war 
  • Erosion  
  • Any damage done during repairs or alterations being carried out on the house 

For a detailed look at the various landlord insurance exclusions and what can cause them, see Great Southern Bank’s Product Disclosure Statement (PDS).  

Great Southern Bank FAQs

Great Southern Bank’s home & contents landlord insurance policy have the extra option you can add on to protect you from a loss of rental income due to a variety of factors, including:  

  • Inhabitability after an insured event such as a fire, flood, storm, tsunami or riot 
  • If your tenant defaults on their payment 

See the Product Disclosure Statement for more information on possible exclusions.  

See this article for a quick guide to what landlord insurance is and what it may cover you for.  


A landlord insurance policy may provide you with some cover should damage be caused to your investment property by tenants or their guests.  

Under Great Southern Bank’s building & contents landlord insurance policy, cover is included for the following:  

  • Damage to any buildings, sheds, garages or fences within the property line 
  • Damage caused by natural disasters such as fires, floods, and storms 
  • Damage caused by riots or civil commotions 
  • Accidental glass breakage 
  • Theft (not by tenant) 
  • Malicious damage caused by either a tenant or their visitors  

See the PDS for more information on possible exclusions.  


Landlord insurance can also protect property owners against damage that can occur to the contents they own in their investment home.  

While Great Southern Bank’s building and contents landlord insurance policy is the most common option for landlords and has contents cover included, Great Southern Bank also offers building cover and contents cover as separate policies. For more information about the different policies, look at the Great Southern Bank website.  

See the PDS for more information on possible exclusions.  

Related Article: Should You Hire A Property Manager?

In insurance terms, a ‘defined event’ (also known as a ‘listed event’) on a policy is damage-causing event which you’re insured for under that policy.  

Under Great Southern Bank’s landlord insurance policy, you will generally be covered for the following defined events:  

  • Storm 
  • Flood 
  • Explosion  
  • Lightening or thunderbolt  
  • A falling tree or branch 
  • A riot or civil commotion  
  • Earthquake  
  • Fire 
  • Malicious damage 

To see the full list of defined events, see the PDS.  


Flood damage can be treated as different to storm damage by certain insurers, and as a result you may not be automatically covered for it.  

Great Southern Bank’s building & contents landlord insurance does offer cover for flood damage, however please consult the PDS for information about exclusions and conditions that may apply.  

Landlord insurance policies can also offer additional benefits that can be added to suit your unique needs as a landlord for an extra fee. Some of the additional benefits you may be able to add to your Great Southern Bank landlord insurance policy include: 

  • Cover for theft or malicious damage caused by the tenant or other people on your property.  
  • Rent default payments  
  • Legal liability for tenants  
  • Landlord Worker’s Compensation 
  • Accidental damage by tenants 

For a full list of additional and optional extras, consult the PDS.  

Yes, Great Southern Bank also offers home insurance in addition to landlord insurance. At the time of writing, the Great Southern Bank website does not have a multi-policy discount available; however, they offer a No Claim Bonus of up to 30% for landlords who don’t regularly make claims.  

See the difference between home and landlord insurance here. 

You can purchase a Great Southern Bank landlord insurance policy by comparing your options with Canstar and generating a quote on the Great Southern Bank website. They will ask you some general questions about your personal details, the cover required, the details of the building, and any optional extras you might be after.  

It shouldn’t take longer than 10 minutes.

Compare Landlord Insurance

Great Southern Bank (formerly CUA) was founded in 1946 by Jack Harvey, as a merger between three small Queensland-based credit unions. Today it is Australia’s largest customer-owned financial institution, and their profits come back to their customers as better rates and lower fees. 

Compare Landlord Insurance

Written by: Regina Collins | Last updated: March 13, 2018