CUA Credit Cards

CUA (Credit Union Australia) is a provider of credit cards, everyday banking, home loans, personal loans, general insurance, and investment solutions. 

Types of CUA credit cards

CUA has two credit cards on offer to consumers at the time of writing: 

  • CUA Platinum Credit Card
  • CUA Low Rate Credit Card

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CUA Platinum Credit Card

cua platinum


  • Card type: Mastercard
  • Minimum credit limit: $5,000
  • Purchase interest rate: 19.99% p.a.
  • Annual card fee: $149 (waived for first year)
  • Interest-free days: up to 55
  • Maximum credit limit: Not specified
  • Digital wallet: Smartphone payments can be made via Apple Pay, and Google Pay.
  • Security: Card offers complimentary purchase protection insurance for 90 days after purchase 
  • Online and mobile: Cards can be managed using online banking or mobile banking 
  • Rewards program: Earn one CUA Life Rich Rewards points for money spent on purchases 

Compare Rewards Credit Cards

CUA Low Rate Credit Card

cua low rate


  • Card type: Mastercard
  • Minimum credit limit: $500
  • Maximum credit limit: Not specified 
  • Annual fee: $49 (waived for the first year) 
  • Purchase interest rate: 11.99% p.a.
  • Interest-free days: up to 55
  • Digital wallet: Smartphone payments via digital wallet can be made via Apple Pay and Google Pay.
  • Online and mobile: Cards can be managed using online banking or mobile banking 

Compare Low Rate Credit Cards


Eligibility to apply for CUA credit cards

To apply for either of CUA’s credit cards, you must be able to satisfy the following criteria:

  • At least 18 years old.
  • Permanent Australian resident.
  • Other criteria will apply.

How to apply for a CUA credit card

First, check whether you are eligible to apply for a CUA credit card. See above for the eligibility requirements.

If you meet the eligibility requirements, you can either apply online or call 133 282 (open Mon-Fri 8am-8pm). Have personal information and details of your income handy, and take a look at our tips on applying for a credit card. You can also choose to apply for a CUA credit card in-branch. 

You may receive an instant response to your application for a CUA credit card. However, in some cases an instant response cannot be made and you will need to provide further information before the card can be approved; in this case, the card provider will contact you. You can check your application status at any time by calling 133 282 (open Mon-Sun).

When will I get my CUA credit card?

At the time of writing, information provided to CANSTAR by CUA indicates that it takes 1 business day for a credit card application to be approved, followed by a further 7 business days for the credit card to be despatched to the cardholder.

You will have to activate the card when it arrives before you are able to use that card. Follow the instructions on your card or the letter it came with, or call 133 282 and follow the prompts to activate the card.

How do I manage my CUA credit card through online banking?

You can manage your CUA credit card through CUA online banking or their mobile banking app. You can use online or mobile banking to view your recent transaction history, view your balance, make payments, and more.

CUA Credit Card FAQs

When interest is charged

Interest is charged when you carry a balance on your CUA credit card. Interest is charged on cash advances from the date of withdrawal (fees and charges apply) and balance transfers from the date of transfer.

When interest is not charged

Up to 55 interest-free days apply to CUA credit card purchases if you have paid the balance in full for the previous month’s statement and for the current month’s statement (the statement on which the purchases are listed).

Your credit limit for a CUA credit card will be determined based on the information you provide in your application, keeping in mind the minimum and maximum credit limits available for each card. In the application form, CUA asks you to specify whether or not you wish to be invited to increase your credit limit in the future. However keep in mind that the CUA Platinum Credit Card has a minimum credit limit of $5,000, and the CUA Low Rate Credit Card has a minimum credit limit of $500.

You can close your CUA credit card account at any time by contacting CUA:

  • By phone: 133 282 (open Mon-Fri 8am-8pm) Your card balance will need to be repaid in full even after the card is closed. You will continue to receive monthly statements until your card balance is fully repaid.
  • In-branch

If you are closing your CUA credit card because you’re not satisfied with it, consider your other options when it comes to credit cards:

CUA, or Credit Union Australia, was founded in 1946 by Jack Harvey as a merger between three small Queensland-based credit unions. According to the CUA website, it is currently Australia’s largest customer-owned financial institution and provides financial and insurance products to over 500,000 Australians. 

If you’re currently comparing credit cards, the comparison table below displays some of the low interest credit cards currently available on Canstar’s database for Australians looking to spend around $2,000 per month. Please note that this table features links direct to the provider’s website, and is sorted by Star Rating (highest to lowest), followed by provider name (alphabetical). Use Canstar’s credit card comparison selector to view a wider range of credit cards.

Written by: TJ Ryan | Last updated: November 5, 2019