2021 Most Satisfied Customers - Merchant Services Award

2021 Most Satisfied Customers – Merchant Services Award

Canstar’s Customer Satisfaction Awards are based on how content customers are with a particular financial provider. They are designed to complement our Star Ratings and Awards, which are calculated by Canstar’s expert researchers.

For our Most Satisfied Customers – Merchant Services Award, we asked businesses how satisfied they were with the provider that helps them process consumer payments through EFTPOS and similar payment methods.

Released September 2021

2021 Most Satisfied Customers – Merchant Services Award

Most Satisfied Customers – Merchant Services Award Winner

Square

Numbers crunched by Canstar Researchers

Read Methodology

2,107

businesses surveyed

Institution_icon1

14

merchant services providers considered

1

Award Winner

Why are Square customers the most satisfied?

Find out why Square had the most satisfied business customers in 2021.

Square merchant services winner

2021 Most Satisfied Customers – Merchant Services Award Winner

About Star Ratings

View Current Star Ratings and Awards

View the 2020 Most Satisfied Customers – Merchant Services Award Results

Important Information

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This advice is general and has not taken into account your objectives, financial situation, or needs. It is not personal advice. Consider whether this advice is right for you, having regard to your own objectives, financial situation and needs. You may need financial advice from a suitably qualified adviser. Consider the product disclosure statement (PDS) before making any financial decision. For more information, read Canstar’s Financial Services and Credit Guide (FSCG), and read our detailed disclosure, important notes and liability disclaimer.

The results of the Most Satisfied Customers Award referred to above are based on how satisfied customers are with the merchant services offered by their financial institution, and are different from the value-based Star Ratings and Awards calculated by our expert researchers. Read our methodology for more information.

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