Petplan Pet Insurance

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Petplan is a provider of pet insurance.

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The table below displays a snapshot of pet insurance policies with accident and illness cover on Canstar’s database with links to providers’ websites, sorted by Star Rating (highest to lowest). These results are based on cover for a 1 year-old medium dog breed.

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What types of pet insurance does Petplan offer?

Petplan offers four (4) levels of cover, which is different to the standard three most tend to have. These policies are:

  • Essential
  • Classic 1
  • Classic 2
  • Ultimate

If you’re unsure as to which kind of pet insurance is most appropriate for you, or would like to better understand the different levels of cover, check out our guide to the different kinds of pet insurance.

What breed of pets does Petplan pet insurance cover?

Petplan offers specialised pet insurance policies for cats, dogs and horses under equine insurance, which isn’t too common among pet insurance providers.

For each pet you have covered under Petplan policy you are eligible for a stacked 10% discount.

What is not covered by Petplan pet insurance?

Petplan expressly lists some illnesses and injuries as exclusions that are not covered by its pet insurance. Some of these exclusions for the classic and ultimate policies include:

  • Any animal less than eight weeks old
  • Anything defined as a pre-existing condition (this can vary between pets)
  • The cost of elective procedures and treatments
  • Dogs being used for guarding, track racing or coursing
  • Any breeds banned by the Australian Government
  • Any damage or illness caused by abuse or neglect

And much more. It’s important to read the Product Disclosure Statement to find any exclusions listed in a policy and to also consider what illnesses your pet may need coverage for. For more information about what’s not covered by some pet insurance policies, check out our list of 13 common pet insurance exclusions.

What is the age limit for pets covered by Petplan pet insurance?

Petplan has an age limit between eight weeks and nine years for all types of pet insurance. You can find more details about this in the Product Disclosure Statement. It’s important to check with your chosen provider to see if they have an age limit on their policies – older pets tend to be more expensive to cover as they are much more likely to suffer from illness or injury than younger pets.

Alternatively, you can look for a policy that offers lifetime renewal, which means your provider won’t cancel your policy due to an ageing pet, as long as you continue to meet your requirements as a customer.

Do I have to provide medical records to take out Petplan pet insurance?

You only need to provide a medical history of your pet if it is your first time making a claim.

Does Petplan give me the option to visit my vet of choice?

Yes, Petplan allows you to choose between any licensed vet in Australia.

Does Petplan place an annual benefit limit on pet insurance claims?

Yes. The maximum annual benefit limit and claim terms and conditions for Petplan’s policies are as follows:

  • Essential: up to $7,000 for both dogs and cats
  • Classic 1: $10,000 for dogs and $9,000 for cats
  • Classic 2: $15,000 for dogs and $10,000 for cats
  • Ultimate: $20,000 for dogs, $15,000 for cats

The details of these benefit limits are outlined in the Product Disclosure Statement. Find out more about pet insurance benefit limits and how much you can claim here.

What percentage of vet fees are reimbursed by Petplan

Petplan allows you to receive a reimbursement of 100% of your vet costs, as long as that injury or illness is covered by your insurance policy.

How do you take out pet insurance from Petplan?

You can purchase a Petplan pet insurance policy by comparing your options first with Canstar then by generating a quote online. All you have to do to get a quote is enter a few details about your pet – how old they are, what breed, whether they’re desexed or not and so forth.

If you need help applying, call Petplan on 1300 738 225.

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How do you lodge a claim with Petplan?

You can lodge a claim with Petplan easily – simply download a claims form and email it. When making a claim, ensure that you provide a receipt from your last vet visit and any notes the vet may have provided. If its your first time claiming, you’ll also need to attach a full veterinary history of your animal.

How do you renew your pet insurance with Petplan?

Your Petplan pet insurance policy will automatically renew if you choose not to alter or cancel it after receiving your renewal notice. If you’re not sure whether to renew or switch, here’s our guide to renewing your pet insurance policy.

Make sure you compare pet insurance policies before simply renewing the same policy, so that you continue to get outstanding value insurance at the right price:

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About Petplan

Petplan is a UK based pet insurance company that has outlets in Europe, Asia and the Americas. It claims to be the largest pet insurance provider in the world, as well as the most experienced.

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Covered 4 Life Ultimate (Dogs)

Canstar Research
Award: Outstanding Value Pet Insurance

Covered 4 Life Ultimate (Dogs)

Pet Insurance

View the 2017 Pet Insurance Star Ratings Report

Written by: William Jolly | Last updated: December 6, 2017