Prime Pet Insurance

Prime Pet Insurance is a specialist provider of pet insurance.

Compare Prime Pet InsurancePrime Pet Insurance Logo

The table below displays a snapshot of pet insurance policies with accident and illness cover on Canstar’s database with links to providers’ websites, sorted by Star Rating (highest to lowest). These results are based on cover for a one-year-old medium dog breed.


Compare Pet Insurance

What types of pet insurance does Prime Pet Insurance offer?

Prime Pet Insurance offers Accident Only Cover, Accident and Illness Cover and Accident, Illness and Routine Care Cover.

If you’re unsure as to which kind of pet insurance is most appropriate for you, or would like to better understand the different levels of cover, check out our guide to the different kinds of pet insurance.

Compare Pet Insurance

What breed of pets does Prime Pet Insurance cover?

Prime Pet Insurance covers dogs of small, medium and large breeds, as well as cats.

Compare Pet Insurance

How do you take out pet insurance from Prime Pet Insurance?

You can purchase a Prime Pet Insurance pet insurance policy online. If you need help applying, call Prime Pet Insurance on 1300 881 735 (8am-8pm AEST, Monday to Friday).

Compare Pet Insurance

Prime Pet Insurance FAQs

Prime Pet Insurance expressly lists some illnesses and injuries as exclusions that are not covered by its pet insurance. These include pregnancy, elective procedures, grooming, behavioural problems and pre-existing conditions.

It’s important to read the Product Disclosure Statement to find any exclusions listed in a policy and to also consider what illnesses your pet may need coverage for. For more information about what’s not covered by some pet insurance policies, check out our list of 13 common pet insurance exclusions.

With the exception of its basic accident cover, Prime Pet Insurance has an age limit of nine years for its dog and cat pet insurance policies. You can find more details about this in the Product Disclosure Statement.

It’s important to check with your chosen provider to see if they have an age limit on their policies – older pets tend to be more expensive to cover as they are much more likely to suffer from illness or injury than younger pets.

Alternatively, you can look for a policy that offers lifetime renewal, which means your provider won’t cancel your policy due to an ageing pet, as long as you continue to meet your requirements as a customer.

No, Prime Pet Insurance does not require medical records for it to insure your pet. However, if you want to try and insure your pet despite a pre-existing condition, you may need to submit veterinary records that verify that your pet has recently been free of signs/symptoms of said condition. Read the Product Disclosure Statement for more information.

Yes, Prime Pet Insurance will cover eligible bills from any vet licensed to practice in Australia.

Yes, your Prime Pet Insurance policy will have an annual limit of either $14,000 (Accident & Illness cover policies) or $10,000 (Accident cover policies). The annual benefit limit and claim terms and conditions for Prime Pet Insurance’s various insurance policies is outlined in the Product Disclosure Statement. Find out more about pet insurance benefit limits and how much you can claim here.

Prime Pet Insurance allows you to receive a reimbursement of either 80% or 85% of your vet costs depending on which of its policies you take out. The reimbursement you receive will depend on the age of your pet and your choice of insurance cover.

You can lodge a claim with Prime Pet Insurance either online or by post. More information on claiming with Prime Pet Insurance can be found here.

Your Prime Pet Insurance pet insurance policy will automatically renew if you choose not to alter or cancel it after receiving your renewal notice. If you’re not sure whether to renew or switch, here’s our guide to renewing your pet insurance policy.

Make sure you compare pet insurance policies before simply renewing the same policy, so that you continue to get outstanding value insurance at the right price:

Compare Pet Insurance

With its royal theme, Prime Pet Insurance pitches its products as the perfect insurance policies for ‘your furry king or queen’. All its insurance products are underwritten by The Hollard Insurance Company Pty Ltd.

Written by: James Hurwood | Last updated: February 6, 2018