Pet Insurance Australia Pet Insurance

Pet Insurance Australia is a provider of pet insurance in Australia and is underwritten by Hollard Insurance. We have provided a summary of the pet insurance cover available from Pet Insurance Australia below.[/bs_lead

Pet Insurance Australia

What types of pet insurance does Pet Insurance Australia offer?

Pet Insurance Australia offers Pet Essentials Cover, Comprehensive Cover, and Major Medical Cover all with the feature of overseas pet travel insurance to New Zealand or Norfolk Island.

If you’re unsure as to which kind of pet insurance is most appropriate for you, or would like to better understand the different levels of cover, check out our guide to the different kinds of pet insurance.

Below is further information on Pet Insurance Australia’s pet insurance products.

Pet Essentials

Pet Essentials is Pet Insurance Australia’s entry-level pet insurance cover and is designed to protect pet owners financially for specified accidental injury or illness.

Some of the features offered by Pet Essentials at the time of writing include:

  • claim up to an annual limit of $6,000
  • claim up to $1,000 per year per condition
  • covers 90% of eligible bills for pets under 8 years of age, or 65% of costs after the pet’s 8th birthday.
  • $0 Excess

As Pet Essentials is an entry-level cover with Pet Insurance Australia, no optional extras or routine care is available.

Comprehensive Cover

Comprehensive Cover is Pet Insurance Australia’s mid level pet insurance cover and is designed to protect pet owners financially for specified accidental injury or illness.

Some of the features offered by Pet Essentials at the time of writing include:

  • cover up to an annual limit of $15,000
  • covers 80% of eligible bills for pets under 8 years of age
  • $0, $100 or $200 excess options

The Comprehensive policy with Pet Insurance Australia does not offer optional extras or routine care, however excess flexibility is available.

Major Medical Cover

Major Medical Cover is Pet Insurance Australia’s highest level of pet insurance cover and is designed to protect pet owners financially for specified accidental injury, illness and routine care.

Some of the features offered by Pet Essentials at the time of writing include:

  • claim up to an annual benefit limit of $15,145
  • 80% Benefit Percentage for pets under 8 years of age
  • $0, $100 or $200 excess options

In addition, customers can choose to add on the following optional features at an extra cost:

  • $0 excess for routine care
  • cover for vaccinations
  • cover for flea/tick/worm control

Waiting periods can apply, which means you may not be able to make a claim for certain conditions until a period of time has lapsed after purchasing your policy. It’s important to note that exclusions, limitations and other terms and conditions may apply to Pet Insurance Australia’s pet insurance cover, so if you are considering taking out a policy, it’s important to read the product disclosure statement (PDS), target market determination (TMD) and other key documents carefully to ensure that the cover is suitable for you and your pet.

You can use Canstar’s comparison tables to see how its policy has been rated relative to other providers by Canstar’s expert researchers as part of our most recent Pet Insurance Star Ratings and Awards.

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What breeds of pet does Pet Insurance Australia pet insurance cover?

Pet Insurance Australia covers dogs of all different sizes, including small, medium and large breeds. Pet Insurance Australia also offers cover for cats and for each animal, you can choose a tailored policy based on that breed’s requirements.

Pet Insurance Australia does not offer cover for other kinds of animals such as birds and horses.

What is not covered by Pet Insurance Australia pet insurance?

Pet Insurance Australia says some general exclusions that apply to its pet insurance, such as:

  • pre-existing conditions
  • elective Treatments
  • breeding and obstetrics

Read the Pet Insurance Australia pet insurance PDS and other policy documentation for a full list of exclusions that apply.

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Pet Insurance Australia FAQs

Pet Insurance Australia has a maximum age limit of nine years for its comprehensive pet insurance policy and a minimum entry age of eight weeks. This means you can’t apply for a new policy outside of this time frame, although you can look for a policy that offers lifetime renewal, which means your provider won’t cancel your policy due to an ageing pet as long as you continue to meet your requirements as a customer. Your pet’s age may have an impact on the premiums you pay for Pet Insurance Australia pet insurance. You can find more details about this in the PDS.

Yes, Pet Insurance Australia gives you the right to choose between any licenced vet in Australia.

Yes, there is a limit to the amount you can claim per year. This may be in addition to other claim limits. The annual benefit limit for each policy is as listed below:

  • Pet Essentials $6,000 ($1,000 annual condition limit)
  • Comprehensive Cover $15,000
  • Major Medical Cover $15,145

Pet Insurance Australia allows you to receive a reimbursement of 80% of your vet costs for the Comprehensive and Major Medical policies. Under the Pet Essentials cover the benefit limit is dependent on the age of the pet, with limits being up to 90% for pet’s younger than eight years of age, and then decreasing to 65% on their 8th birthday. The reimbursement you receive will depend on the age of your pet and various other conditions, and is applicable to each type of policy.

Pet Insurance with Pet Insurance Australia can be taken out through their online application process, or with a call to their customer service helpline.

You can lodge a claim with Pet Insurance Australia either online or by mail. To claim, upload a copy of both the itemised invoice and the consultation notes from your vet visit, as well as a claims form (downloaded on the site). Send in this form using your online portal or mail it to Pet Insurance Australia (Locked Bag 9021, Castle Hill NSW 1765).

Pet Insurance Australia is a family-owned pet insurance business that was established in 2008. The company is backed by the Hollard Insurance underwriters and provides many features that allow for overseas holidays to New Zealand and Norfolk Island with your pet. The company also offers a 21 day cooling off period and detailed information about a range of pet’s statistics and facts.

Written by: Sean Callery | Last updated: December 6, 2021