Direct Income Protection 2023 Star Ratings and Award Banner

2023 Direct Income Protection Star Ratings and Award

Canstar’s 2023 Direct Income Protection Star Ratings and Award recognises direct income protection policies that provide outstanding value to consumers.

Release: 23 February, 2023

Outstanding Value Award — Direct Income Protection

NobleOak logo

NobleOak

Numbers crunched by Canstar Researchers

10 providers assessed

10 policies assessed

80 consumer profiles considered

1 award-winning provider

How did we decide on the winners?

Canstar Research uses a unique, sophisticated ratings methodology for Canstar’s Direct Income Protection Star Ratings, assessing the direct income protection policies on our database based on both the features included and cost of the policy.

To be considered for evaluation, policies must meet Canstar’s eligibility criteria detailed in the methodology.

Canstar’s Research Team assesses each eligible policy across 80 different consumer profiles, taking into account a range of age groups and occupational categories, as well as gender and smoking status.

In each profile, products have been given a Star Rating based on a combination of price (monthly premiums) based on one high and one low sum insured amount; and features, including those related to the application process and initial policy options, payment options, available cover, the claims process, customer support and the policy termination process.

The Outstanding Value Direct Income Protection Award is the provider deemed to offer the strongest overall value, based on the cumulative performance of their offering across all 80 profiles. You can read the full details of how the 2023 Direct Income Protection Outstanding Value Award winner was chosen in the methodology report.

Read our methodology →

View the Star Ratings results →

See all Canstar Star Ratings and Award results →

Congratulations to the winners of Canstar’s 2023 Outstanding Value Award for Direct Income protection:

NobleOak

This is NobleOak’s 8th consecutive win for Canstar’s Direct Income Protection Outstanding Value Award.

NobleOak, or NobleOak Life limited, is an insurance provider specialising in life insurance policies. Outside of direct income protection, they also provide life insurance, trauma insurance, disability insurance and business expenses insurance.

NobleOak’s direct income protection policies are underwritten by NobleOak Life Limited.

 

Compare Direct income Protection Policies

Does Canstar rate other products?

 

 

About Canstar

Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest ratesbuy now pay later (BNPL)business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.

FAQs

Who decides the winners for Canstar’s Star Ratings and Awards?

Canstar’s expert researchers review the overall value offered by a provider for its products in a financial services category. We consider metrics such as price and costs against features and functionality, with all of the competitors in a category compared using Canstar’s unique research methodology. The products or providers recognised as winners are those that offer the highest overall value proposition.

What other awards does Canstar give?

In addition to Canstar’s Star Ratings that appear in our comparison tables, Canstar gives Outstanding Value Awards that identify providers with high-performing products. Separately, Canstar’s Customer Satisfaction Awards reveal how content customers are with a particular financial institution or insurance provider.

What are Canstar’s Outstanding Value Awards?

Canstar recognises financial institutions with annual Awards for outstanding value across a wide range of product categories. These Awards are given to the providers whose products are the strongest overall performers in our Star Ratings over the award period.

What are Canstar’s Customer Satisfaction Awards?

Canstar’s Customer Satisfaction Awards are for providers, recognising institutions with the most satisfied customers overall based on consumer surveys.

How does Canstar work out award-winning brands and providers?

As Australia’s biggest financial comparison site*, Canstar compares more than 775 brands across more than 30 finance categories. Each of Canstar’s Star Ratings and Awards uses a unique methodology that is brought together by our expert Research team, with products analysed based on price and features. The top 10% of products are recognised with a 5-Star Rating. You can find out more about how Canstar’s value-based rating system works.

Who can I contact for a media enquiry about Canstar’s Star Ratings?

For media enquiries, commentary or analysis about Canstar’s Star Ratings and Awards, including our Outstanding Value Awards or Customer Satisfaction Awards, please contact our Corporate Affairs team.


About: Josh Sale, Ratings Manager

Headshot of Josh Sale, Canstar

Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)

Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.

As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.

Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.

Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.

You can follow Josh on LinkedIn, and Canstar on Twitter and Facebook.


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