Online Banking

The Awards recognise the institutions that are enhancing customers’ banking experiences by offering quality digital banking services. Find out who won.

Bank-to-bank direct debit is a way of pulling money directly from one bank account to another. We explore how it works.

If you’re familiar with ‘buy now pay later’ services you’ve likely heard of Afterpay and Zip Pay. But what’s the difference between them?

National Australia Bank temporarily closed its branches on Wednesday, 18 November due to a "physical security threat" that was later deemed a hoax by state and federal police. Watch this story for the latest updates.

NAB's customers reported problems accessing their accounts via mobile and internet banking services on Monday. The nabtrade platform was also down, along with the bank's EFTPOS terminals.

Update 3.42pm AEST: Westpac said its mobile and online banking services are now back up and running. A Westpac spokesperson told Canstar the online and mobile banking outage was caused by a system issue earlier today....

Many Australians have already been handling their financial affairs online for quite some time, but the COVID-19 pandemic has now made it a necessity for most of us. With many bricks-and-mortar bank branches temporarily closed, access...

The central banks of Canada, Japan, England, Switzerland, Sweden, and the euro zone have come together with the Bank for International Settlements (BIS) to form a group which will explore central bank digital currencies (CBDCs). Senior representatives...

Neobank 86 400 launched its home loans this week, offering rates as low as 2.88% (comparison rate 3.31%). And while that’s not the lowest rate currently listed on Canstar’s database – Reduce Home Loans’ 2.69% (2.71%...

What is PayID? PayID is part of a new payments system called the New Payments Platform (NPP), which enables users (like banks, governments and businesses) and their customers to make real-time payments between accounts at participating...