Innovation Excellence Awards 2017: Westpac Quick Transfer

Introducing the Westpac Quick Transfer mobile banking app function, winner of a 2017 Canstar Innovation Excellence Award.

Westpac’s latest function released in their mobile banking app is Quick Transfer, which allows customers to make transfers between accounts via drag and drop.

We are pleased to congratulate Westpac on this innovative app feature, which has won a 2017 Canstar Innovation Excellence Award.

Westpac Quick Transfer Wins 2017 Innovation Award – CANSTAR


What is Westpac Quick Transfer?

Westpac Quick Transfer is a new function in their mobile banking app that lets customers view their accounts and make transfers via drag and drop, without the need to log into the mobile app.

Quick Transfer allows the user to transfer funds between accounts without the need to log onto mobile banking, and view the past 5 transactions. It’s as simple and intuitive as dragging and dropping money between accounts using a swipe of the finger.

Westpac says using this functionality does not compromise security because the same robust security used previously has been incorporated into their mobile banking app. Customers have the choice to authenticate their transfer with their fingerprint, or a secure, 4-digit pin number.

Quick Transfer was launched in December 2016 following the success of Westpac’s Quick Balance feature, which was launched in 2015. Quick Balance allows accounts to be viewed without the need to log into the mobile app, and Westpac has found that customers responded positively to this level of convenience.

Standout features

Westpac’s Quick Transfer function has several main benefits:

  • Streamlines the process of transferring funds and viewing account balances, by eliminating the need to log in.
  • A quicker and easier way of transferring funds between accounts and viewing account balances.
  • Because it is part of the Westpac mobile banking app, any customer of Westpac can use the feature.

CANSTAR’s verdict

This mobile banking function is new to Australia. Although other mobile banking apps have the ability to view account balances without logging into the app, this Westpac’s Quick Transfer function was the first to allow transfers; without logging in.Unlike other mobile banking apps, Quick Transfer does not require a log in therefore, it offers a quicker and easier way of transferring funds between accounts.

Every year, Canstar looks for the products being launched in the area of financial services to make our lives easier and more convenient. The products that Canstar judges to be the most innovative in their field are awarded a Canstar Innovation Excellence Award.

For more innovative and award-winning products, visit the Canstar Innovation Excellence Awards for 2017:

Canstar is an information provider and in giving you product information it is not making any suggestion or recommendation about a particular product. This information has been prepared without taking into account your individual objectives, financial circumstances, or needs. Before you decide whether or not to acquire a particular financial product you should assess whether it is appropriate for you in the light of your own personal circumstances, having regard to your own objectives, financial situation, and needs. You may wish to obtain financial advice from a suitably qualified adviser before making any decision to acquire a financial product. Please refer to Canstar’s
Financial Services and Credit Guide (FSCG) for more information, and read our detailed disclosure, important notes and liability disclaimer.

The inclusions mentioned represent a selection of what is covered at the time of writing. Additional terms and conditions may apply to different features. Additional fees may apply to the product. Please ensure that you read the product disclosure statement (PDS) to determine all the current options and inclusions for the product you are considering.

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