Canstar’s 2025 First Home Buyer Awards

First Home Buyers – Bank of the Year
Customer Owned Bank of the Year – NSW
Customer Owned Bank of the Year – QLD
Customer Owned Bank of the Year – VIC
Customer Owned Bank of the Year – SA
Customer Owned Bank of the Year – WA
Customer Owned Bank of the Year – NT

Canstar releases its
2025 First Home Buyer Awards.

Released: 17 July, 2025

About the First Home Buyer Awards

Canstar’s First Home Buyer Award recognises financial institutions offering outstanding value home loans and additional services that benefit first home buyers in making an informed decision when purchasing a home for the first time.

Learn more about our Award process in the methodology.

Numbers crunched by Canstar Researchers

  • 47 providers assessed
  • 611 products rated
  • 1 Award Winner – Bank of the Year
  • 4 Distinct Award Winners – Customer Owned Bank of the Year

Read our methodology →

See all Canstar Star Ratings and Award results →

About this year’s awards

Josh Sale – Canstar’s Ratings Manager

Variable interest rates over the past year have stabilised compared to previous years, with only one cash rate change over the last 12 months. Providers who performed well this year were those offering fully featured loans for first home buyers (e.g: offset and redraw accounts), sometimes even at a discounted rate to the standard offering. Following Canstar’s unique and sophisticated methodology, the First Home Buyer Awards recognise excellent achievements at a national and state level. The Bank of the Year Awards are given to the bank that came out on top nationally, as well as the customer-owned banks in various states and territories. The Customer Owned Bank of the Year Awards also consider mutual banks, credit unions and building societies.

Congratulations to the winners

(Winners are listed alphabetically)

Beyond Bank

Customer Owned Bank of the Year – WA

Beyond Bank has won the Customer Owned Bank of the Year First Home Buyers – Western Australia Award. By providing access to the First Home Buyers Deposit Guarantee scheme and lending above the traditional 80% LVR for first home buyers, Beyond Bank demonstrates a strong commitment to supporting first home ownership. They achieved top scores in our Planning for Your First Home, Applying and Settling Your First Home, and Discharging Your First Home customer journey categories, making them a deserving recipient of this award.

Commonwealth Bank of Australia

First Home Buyers – Bank of the Year 

Commonwealth Bank has maintained some of the most full-featured loans available to first home buyers across all states of Australia. Backed by an excellent service proposition, Commonwealth Bank achieved outstanding scores in the Planning for Your Home Loan, Applying for Your Home Loan and Closing Your Home Loan categories. As a participating lender in the Australian Government’s First Home Deposit Guarantee scheme, it also offers access to the First Home Owner Grant, interest rate discounts, and an app to help first home buyers manage their mortgage features alongside their savings, transaction accounts and credit cards.

G&C Mutual Bank

Customer Owned Bank of the Year – NSW
Customer Owned Bank of the Year – VIC

G&C Mutual has delivered outstanding value to first home buyers this year through its feature-rich product offering. With full offset and redraw access, combined with excellent scores in the Planning for Your First Home and Applying for Your First Home customer journey categories, G&C Mutual stands out as a lender committed to providing outstanding value to first home buyers.

People’s Choice Credit Union

Customer Owned Bank of the Year – SA Customer Owned Bank of the Year – NT

People’s Choice Credit Union has demonstrated a strong commitment to delivering value to first home buyers in South Australia and the Northern Territory this year, with competitive interest rates across both variable and fixed profiles. It also achieved excellent scores in our Assistance on Your Home Loan, Applying and Settling Your First Home and Planning for Your First Home categories.

Queensland Country Bank

Customer Owned Bank of the Year – QLD

Queensland Country Bank offers access to redraw, offset, and excellent repayment features on its loans, alongside delivering low-cost mortgage products across our six-month calculation period.


Does Canstar rate other products?

 

 

About Canstar

Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest ratesbuy now pay later (BNPL)business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.

FAQs

Canstar’s expert researchers review the overall value offered by a provider for its products in a financial services category. We consider metrics such as price and costs against features and functionality, with all of the competitors in a category compared using Canstar’s unique research methodology. The products or providers recognised as winners are those that offer the highest overall value proposition.

In addition to Canstar’s Star Ratings that appear in our comparison tables, Canstar gives Outstanding Value Awards that identify providers with high-performing products. Separately, Canstar’s Customer Satisfaction Awards reveal how content customers are with a particular financial institution or insurance provider.

Canstar recognises financial institutions with annual Awards for outstanding value across a wide range of product categories. These Awards are given to the providers whose products are the strongest overall performers in our Star Ratings over the award period.

Canstar’s Customer Satisfaction Awards are for providers, recognising institutions with the most satisfied customers overall based on consumer surveys.

Canstar compares more than 775 brands across more than 30 finance categories. Each of Canstar’s Star Ratings and Awards uses a unique methodology that is brought together by our expert Research team, with products analysed based on price and features. You can find out more about how Canstar’s value-based rating system works.

For media enquiries, commentary or analysis about Canstar’s Star Ratings and Awards, including our Outstanding Value Awards or Customer Satisfaction Awards, please contact our Corporate Affairs team.


About: Josh Sale, Group Manager, Research & Ratings

Headshot of Josh Sale, Canstar

Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)

Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.

As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.

Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.

Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.

You can follow Josh on LinkedIn, and Canstar on X and Facebook.


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