Digital Banking Awards 2025
Canstar releases its
2025 Digital Banking Awards.
22 May, 2025
About the Digital Banking Awards
Canstar’s Digital Banking Awards recognise the Australian banking institutions that offer the most complete digital experience for customers. The awards are given to the bank and customer-owned bank who offer the highest-quality online and mobile services that further enhance customer experiences.
Learn more about our Award process in the methodology.

Numbers crunched by Canstar Researchers
- 74 institutions assessed
- 2 award-winning banks
View the Digital Banking Award Methodology →
View all Star Ratings and Award results →

About the winners
Commonwealth Bank
Digital Banking – Bank of the Year Award
A market leader in the digital banking space, Commonwealth Bank has been awarded Canstar’s Digital Banking Award for the 16th consecutive year. It is recognised as a leader in the Payments and Transaction categories as well as security features for customers.
As one of the big four banks, Commonwealth Bank is one of Australia’s largest and most established financial institutions. Also known as Commbank, it provides a wide range of financial services, including transaction and savings accounts, credit cards, personal loans and home loans.
Beyond Bank
Digital Banking – Customer-Owned Bank of the Year Award
Beyond Bank continues to expand and improve in the digital banking space for customers, resulting in its 11th consecutive win for Canstar’s Digital Banking Award. It performed strongly in the Research and Application categories and its budgeting tools were recognised as some of the strongest in the market.
Formed more than 60 years ago, Beyond Bank is one of the largest customer-owned banks in Australia, with branches in ACT, NSW, SA, Victoria and WA. Beyond Bank offers a wide range of financial services, including transaction and savings accounts, credit cards and home loans.
Does Canstar rate other products?
Insurance
Accounts and Transfers
About Canstar
Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest rates, buy now pay later (BNPL), business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.
FAQs
About: Josh Sale, Group Manager, Research & Ratings
Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)
Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.
As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.
Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.
Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.
You can follow Josh on LinkedIn, and Canstar on X and Facebook.