2025 Car Insurance Star Ratings and Awards

Canstar releases its
2025 Car Insurance Star Ratings and Awards

Released: 5 June, 2025

About this year’s awards

Canstar’s Star Ratings represent a shortlist of car insurance policies, enabling consumers to narrow their search down to products that have been assessed and rated. More than 65,000 quotes have been collected under a range of assumptions, including location, driver characteristics, claim history and a range of Australia’s most popular small, medium, large and electric vehicles. See Canstar’s ratings methodology for more information on how these have been calculated.

The national, state and territory Outstanding Value Awards are based on a combination of these Star Ratings, and recognise the car insurance providers with the best cumulative performance across price and features in the range of consumer profiles assessed.

Finally, the Outstanding Claims Service Award recognises the insurer with the strongest combination of claims satisfaction and claims features across Australia.

About our National Award winners

(Winners are listed alphabetically)

Bingle
Outstanding Value Award – Australia
Outstanding Value Award – WA

Bingle remains a strong performer in 2025, retaining its National Award while also securing the Western Australia State Award for Outstanding Value car insurance. Bingle continues to offer highly competitive premiums alongside policy flexibility with a range of optional extras such as unlimited excess-free windscreen and window glass cover, hire car coverage, and new car replacement for cars less than three years old. 

Bingle is an online-only specialist provider of comprehensive and third party car insurance. It was established in 2007 and is part of the Suncorp Network.

Budget Direct
Outstanding Value Award – Australia

Budget Direct maintains Canstar’s national Car Insurance Outstanding Value Award for the 19th consecutive year in 2025, standing out for offering a strong combination of competitive premiums and high levels of cover. Budget Direct’s consistently strong performance across the market segments and consumer profiles considered as part of Canstar’s ratings methodology has secured its position as a provider of outstanding value to consumers.

Budget Direct is a large Australian general insurer, having provided cover to over 3 million Aussies since it was founded in 2000. Budget Direct policies are underwritten by Auto & General Insurance Company Limited.

ING
Outstanding Value Award – Australia

ING car insurance, a white-labelled product of Budget Direct, has retained its National Outstanding Value Car Insurance Award this year. Its policies provide a comparable value proposition to Budget Direct, offering comprehensive car insurance featuring a strong combination of competitive premiums and high levels of cover.

ING is wholly owned by Dutch-based ING Group. The bank first launched in Australia more than 20 years ago when it began offering Australia’s first high-interest, fee-free online savings account. Since then, ING has expanded its product offerings to include a range of banking products as well as insurance. ING car insurance is underwritten and issued by Auto & General Insurance Company Limited.

RAA
Most Satisfied Customers Award – Car Insurance Claims 

RAA, the Royal Automobile Association of South Australia, is the recipient of the Most Satisfied Customers Car Insurance Claims Award in 2025, underpinned by the strong positive scores received from survey participants across the underlying claims components including; communication, process, quality, speed, timeliness, and ease of claim. 

RAA has been operating since 1903 and now provides services to over 800,000 members across South Australia and Broken Hill. RAA policies are underwritten by Allianz. 

ROLLiN’ Insurance
Outstanding Value Award – Australia
Outstanding Value Award – QLD
Outstanding Value Award – NSW
Outstanding Value Award – WA
Outstanding Value Award – VIC
Outstanding Value Award – TAS

ROLLiN’ Insurance has retained the National Award and the Queensland State Award, while also becoming a new recipient of the State Awards for New South Wales, Victoria, Tasmania and South Australia. ROLLiN’s competitively priced premiums on its month-to-month insurance policies are some of the lowest in the market, providing a high value-for-money car insurance option for consumers. 

ROLLiN’ Insurance is a digital-first provider that offers competitive pricing on policies, especially for young drivers. Launched in 2019, ROLLiN’ is part of the Insurance Australia Group (IAG), which also issues and underwrites its car insurance.

Virgin Money
Outstanding Value Award – Australia

Virgin Money car insurance, a white-labelled product of Budget Direct, has been recognised as offering outstanding value; delivering a strong combination of competitive premiums and high levels of cover.

Established in 2003, Virgin Money is wholly owned by the Bank of Queensland (BOQ) Group and offers a range of financial banking products as well as insurance. Virgin Money’s car insurance is underwritten and issued by Auto & General Insurance Company Limited.

Does Canstar rate other products?

About Canstar

Canstar also has insights and information about financial products and services generally. You can find out about topics such as: interest rates, buy now pay later (BNPL), business products and tax. You may also be interested in discovering more about calculators and resources, such as our rate checker and free credit score tool, to help you with your financial decision-making.

About: Josh Sale, Ratings Manager

Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)

Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.

As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.

Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.

Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.

You can follow Josh on LinkedIn, and Canstar on X and Facebook.