ING Direct Home & Contents Insurance

ING Direct is a provider of home and contents insurance, internet banking, home loans, car insurance, credit cards, life insurance, savings accounts, travel insurance and other investment products.

Compare ING Direct home and contents insurance

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Here’s a snapshot of ING Direct home and contents i­­nsurance policies for policy holders aged below 50 years, whose total claimable amount is below $550K in New South Wales. To compare other home and contents insurance policies, click here.

Compare Home & Contents Insurance

What do ING Direct home and contents insurance policies cover?

ING Direct lets you choose from home insurance, contents insurance or a combined home and contents insurance policy. All come with several bonuses such as discounts and extra benefits for combined cover, as well as fast policy access.

Home insurance

ING Direct home insurance covers you for:

  • Some of the costs of rebuilding including demolition, and legal liability cover
  • Natural disasters and extreme weather
  • Accidental breakage, theft or vandalism
  • Motor burnout
  • Funeral expenses
  • Temporary accommodation/rental costs
  • Glass breakage
  • Damage from a riot or civil commotion

Contents insurance

ING Direct contents insurance covers:

  • Theft, loss or damage of items including furniture, household goods, electrical appliances, furnishings, clothing and personal belongings
  • Credit card theft/misuse
  • Damage due to extreme weather
  • Accidental damage
  • Specified items away from home, anywhere in Australia and New Zealand
  • Replacement of locks and keys

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ING Direct FAQs

Building insurance covers any part of your house that is permanently fixed and not intended to move, such as your walls and roof, and even the light on your front porch. Contents insurance covers all the items within your house that are not permanent fixtures, i.e. you could move them between houses. Find out more about home and contents insurance here.

As a renter, you don’t need home insurance because your landlord should have insurance for the building you live in, and if you live in a unit/apartment or townhouse, the body corporate is legally required to have building insurance for the building. But you should certainly get contents insurance to protect your own possessions. Many providers offer specialised renters’ insurance policies.

For landlords, a better option than home insurance is landlord insurance. Landlord insurance covers you for the same things as a home insurance policy, but with several important additions to cover you against risks from your tenants.

Depending on your choice of cover, ING Direct landlord insurance may cover repairs for damage caused by your tenants, or your legal fees if you need to sue tenants who are not paying rent. Compare landlord insurance here:

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If you have a recent and accurate estimate for the value of your home and contents, then it’s often a good idea to insure up to that particular sum to get your exact money’s worth. If you don’t have an accurate idea of the above value, then you could insure for a complete replacement to give yourself peace of mind. Find out how much home insurance you need and how much contents insurance you need.

You can make an insurance claim either by calling ING Direct’s phone hotline on 133 462, or by lodging a claim through its dedicated online portal.

Once your claim has been submitted, the claims team will determine if a claims assessor would be required to visit your home regarding repairs and replacements.

Different insurers have different claims processes, so make sure to compare different home insurance claim apps that will make your life easier.

ING Direct was founded in 1999 as a subsidiary of the Dutch multinational bank, ING Group. Australia’s first direct bank, ING Direct, is the largest mortgage lender that isn’t one of the Big Four banks.

Today, ING Direct has over 1.5 million customers and more than 475,000 home loans. As a direct bank, ING Direct has no branches, operating primarily via phone and online banking. It is headquartered in Sydney.

ING Direct supports the Australian community through Dreamstarter, a crowd-funding initiative that has empowered more than 60 social impact projects with over $1 million in support.

Source: ING Direct Australia

Certain ING Direct home loans received a 5-Star Rating from Canstar in our March 2017 Star Ratings. See our home loans comparison pages for details.

Compare ING Direct Home and Contents Insurance

Written by: Regina Collins | Last updated: