

The table below shows comprehensive car insurance policies from our Online Partners that offer policyholders the choice of repairer.
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The initial results in the table above are sorted by Star Rating (High-Low), then Provider Name (Alphabetical). Additional filters may have been applied, see top of table for details.
When your vehicle is damaged in an insured event, your car insurer will typically send it to a smash repairer in its preferred network. But if your policy provides you with ‘choice of repairer’, you can choose who repairs your vehicle. Your policy’s excess will apply regardless of who the vehicle is sent to and you may have to pay the difference between what your repairer charges and what the insurer assesses the cost to be.
Choice of repairer is generally only offered in comprehensive policies and may be included as a standard feature or an optional extra.
Choice of repairer isn’t offered by all car insurance providers in Australia. Canstar Research has put together a list of providers that currently offer this feature at the time of writing:
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| Provider | Choice of repairer |
|---|---|
| Allianz Australia | Standard |
| ANZ | Optional |
| Bank of Melbourne | Standard |
| BankSA | Standard |
| Bendigo Bank | Optional* |
| Beyond Bank | Standard |
| Budget Direct | Optional |
| BUPA Insurance | Standard* |
| Coles Insurance | Optional |
| GIO | Standard |
| GMCU | Standard |
| Huddle Insurance | Standard* |
| ING | Optional |
| Kogan Insurance | Standard |
| NAB | Standard |
| National Seniors | Standard |
| NRMA Insurance | Optional |
| Ozicare | Optional |
| People First Bank | Optional* |
| People’s Choice | Optional* |
| Qantas | Optional |
| QBE | Optional |
| RAA | Standard |
| RAC | Standard |
| RACQ | Standard |
| RACV | Standard* |
| St.George Bank | Standard |
| Suncorp Insurance | Standard |
| Territory Insurance Office NT (TIO) | Standard |
| Westpac | Standard |
Source: www.canstar.com – 07/05/2026. Based on car insurance providers on Canstar’s database. * denotes providers who only offer choice of repairer on certain tiers of coverage. Check with these providers directly for more details.
You can also use the comparison table above to see which of our Online Partners offer choice of repairer as a policy feature.
Having the choice of repairer included in your car insurance policy may be important if you already have a relationship with a smash repairer or if you care about who works on your vehicle. That said, you may simply be given a cash settlement from your insurer to pay your chosen repairer, meaning you’ll have to take on the leg work of getting the repairs done.
Looking for an award-winning product or to switch providers or brands? Canstar rates products based on price and features in our Star Ratings and Awards. Our expert Research team shares insights about which products offer 5-Star value and which providers offer outstanding value overall. We also reveal which providers have the most satisfied customers in our dedicated Customer Satisfaction Awards.
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This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.