2021 Most Satisfied Customers - Health Insurer Award

2021 Most Satisfied Customers - Health Insurer Award

Canstar’s Customer Satisfaction Awards are based on how content customers are with a particular financial institution or insurance provider, and complement our Star Ratings and Awards that are calculated by Canstar’s expert researchers. Read on to find out which health insurer had the most satisfied customers in Australia in 2021.

Released May 2021

Numbers crunched by Canstar Researchers

Read Methodology
Health Insurance Canstar Icon
2,351
policyholders surveyed
Institution_icon1
12
providers considered
Winner Canstar Icon
1
Award winner

What matters most to Australians when it comes to their health insurer?

Canstar’s research reveals which factors are the biggest drivers of satisfaction for health insurance members.