canstar
canstar
3 min read
Fact Checked
Woman sitting outside of an Optus building.
Source: ArDanMe/Shutterstock.com

Optus is increasing prices on its monthly postpaid plans by $5 today, marking the final stage of price rises from Australia’s major mobile providers, with similar hikes from Telstra on 5 May and Vodafone on 15 April.

While mobile providers typically adjust pricing annually, these increases have arrived earlier than usual and represent the second price rise for Telstra and Optus customers in under 12 months.

‘Big three’
mobile plan
price hikes

Provider

Plans

Max
increase
/ mth

When?

Vodafone

Prepaid

$5

15
April

Telstra

Prepaid &
postpaid

$5

5
May

Optus

Postpaid

$5

18
May

Source: Canstar.

Savings available on same network, but different provider

Customers feeling the impact of these increases can find cheaper options by switching to smaller brands operating on the same networks.

Providers using the Optus and TPG (Vodafone) infrastructure get full access to their networks, while those with Telstra use the provider’s wholesale network, which covers 98.8% of the population, just 0.9% less than its retail network.

Analysis of postpaid plans with at least 50GB of data on Canstar shows potential savings of up to $456 a year when switching from one of the big three to a lowest‑cost provider on the same network.

Difference of cost
on plans per network:
min 50GB postpaid, SIM only


Telstra

Optus

Vodafone

Major
provider

$74

$60

$53

Lowest cost
provider 

$36

$29

$30

Monthly
difference

-$38

-$31

-$23

Annual
difference

-$456

-$372

-$276

Source: Canstar. Excludes discounts. Lowest cost provider on Telstra uses wholesale network. Lowest cost provider for Vodafone is a subscription.

Many Aussies could drop data to save

ACCC data shows the average Australian uses 14.5GB of mobile data per month, yet Canstar research finds 57% of people pay for more than 20GB.

Since most plans now include unlimited calls and texts, data allowance is the main driver of price, meaning many Australians may be paying for more than they need.

For example, prepaid plans from the major telcos have a $20 difference per recharge between those offering a minimum of 40GB compared to plans with a minimum of 20GB.

Data difference:
prepaid plans from
major providers


Telstra

Optus

Vodafone

Minimum
45GB

$64

$39

$60

Minimum
20GB

$44

$59

$40

Difference
(per 28 day
recharge)

$20

$20

$20

Source: Canstar. Does not include introductory discounts or specials.

Canstar's Managing Editor, Utilities and Finance, Tara Donnelly, says, “This latest increase from Optus completes a round of price hikes across the big three providers, and it’s the second rise in less than a year for some customers.”

“At a time when budgets are already stretched, it’s more important than ever for households to review their plan and make sure they’re not overpaying.

“The network coverage myth – that cheaper providers come at the cost of network coverage – unfortunately still persists, leaving many Australians paying far more than they need to for their mobile plan.  

“Rather, smaller providers use the same underlying infrastructure as the major telcos with the same network coverage, or in the case of Telstra’s wholesale network, coverage is almost identical. For customers willing to compare their options, the savings can be substantial.

“Canstar research shows many Australians are paying for far more data than they actually use. With data being the main driver of mobile plan pricing, simply choosing a lower‑data plan could deliver meaningful monthly savings.

Eden Radford brings more than a decade of experience in consumer goods and financial services, with a career spanning a number of countries and disciplines, including leading communications for large-scale consumer and tech brands.

Eden’s role at Canstar includes leading all communication activities for the brand, working closely with different teams to share the news and insights that will better help everyday Aussies.

Eden’s passion for empowering Australians to make better-informed decisions drives her work at Canstar. Her efforts are grounded in data analysis and consumer insights, always seeking to understand trends and share them broadly.

A voracious consumer of news across all mediums, when Eden’s not ideating, writing, or pitching the latest data insight, she can be found being interviewed on national news outlets such as Nine News, 2GB or Sunrise, breaking down what the latest developments mean for everyday Aussies.

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