ING And Macquarie Now Have Apple Pay

22 February 2017
ING Direct and Macquarie Bank are the latest banks to bring Apple Pay to their customers, joining 46 other institutions in Australia.

This means if you’re an Apple user with an ING or Macquarie bank credit or debit card, you can now make day-to-day purchases with your iPhone or Apple Watch in stores that support contactless payment technology.

The phone won’t even have to be unlocked or have an app open; you simply hold your iPhone near the reader with your finger on Touch ID.

Users will first have to add their ING or Macquarie bank cards to Apple’s ‘Wallet’ app.


ING and Macquarie also have Android Pay available for their customers, after both institutions signed up in 2016.

ING: ‘High customer demand for Apple Pay’

John Arnott, Executive Director, Customers, at ING Direct said there was a high demand for Apple Pay from the bank’s 500,000 Orange Everyday customers.

“At ING DIRECT we are digital-first, and increasingly mobile-first. Our customers are the most digitally engaged of any bank in this country, with 74% of their interactions with us through our mobile app – that’s almost 200,000 interactions through mobile each day,” Arnott said.

“Approximately 70 per cent of our Orange Everyday customers who use our app connect with us through an iOS device and they’ve been asking us for Apple Pay.  We’re delighted to be able to deliver.”

Australia using Apple Pay more than any other country

According to data from Apple, Australians are already making more Apply Pay transactions a month than customers in any other country.

A lot of this comes down to Australia having the highest rate of contactless payments in the world, with around $2 billion in “tap and go” payments a week.

Apple Pay is currently available in 13 countries: the USA, the UK, China, Australia, Canada, Switzerland, France, Hong Kong, Russia, Singapore, Japan, New Zealand, and Spain.

Banks and card issuers in Australia that have Apple Pay

ING Direct and Macquarie join the 46 other institutions in Australia that offer Apple Pay:

  1. American Express
  2. ANZ (MasterCard credit cards, Visa credit and debit cards)
  3. Australian Unity
  4. Bank Australia
  5. Bank of Sydney
  6. Beyond Bank Australia
  7. Big Sky Building Society Ltd.
  8. Border Bank
  9. CAPE Credit Union Ltd.
  10. Catalyst Money
  11. Central Murray Credit Union Ltd.
  12. Central West Credit Union Ltd.
  13. Community Alliance Credit Union Ltd.
  14. Community First Credit Union Ltd.
  15. Credit Union SA Ltd.
  16. CUA
  17. Defence Bank
  18. First Option Credit Union
  19. Goldfields Money Ltd.
  20. Goulburn Murray Credit Union
  21. Holiday Coast Credit Union Ltd.
  22. Horizon Credit Union
  23. ING Direct
  24. Intech Credit Union Ltd.
  25. Laboratories Credit Union Ltd.
  26. Lombard Finance
  27. Macquarie
  28. Maritime Mining & Power Credit Union Ltd
  29. MyState Bank Ltd.
  30. Nexus Mutual
  31. Northern Beaches Credit Union
  32. Northern Inland Credit Union
  33. Once Credit
  34. P&N Bank
  35. People’s Choice Credit Union
  36. Police Bank
  37. QT Mutual Bank
  38. Select Encompass Credit Union Ltd.
  39. South West Slopes Credit Union
  40. Sydney Credit Union Ltd.
  41. Teachers Mutual Bank
  42. The Mac
  43. The Rock
  44. UniBank
  45. Warwick Credit Union Ltd.
  46. WAW Credit Union
  47. Woolworths Employees’ Credit Union
  48. Wyong Shire Credit Union

Other major banks locked in dispute with Apple

Out of the ‘big four’ banks, only ANZ has embraced Apple Pay.

Customers of the other three (Commonwealth Bank, NAB and Westpac) are still without access to the technology, as a dispute between those banks and Apple drags on.

These three banks, along with Bendigo Bank and Adelaide Bank, recently applied to the Australian Competition and Consumer Commission (ACCC) for the right to collectively bargain with Apple over access to the NFC (near-field communication) chip in the iPhone.

The banks argue that people should be able to make contactless payments using their digital wallet apps, not just Apple’s. At the moment, iPhone users can only do this through the use of a ‘paytag’ with Commonwealth Bank, NAB, and Westpac.

They also want Apple to remove the restrictions regarding the fees that Apple charges banks for their use of its digital wallet. Apple currently prevents banks from passing these fees on to customers.

In November, the ACCC issued its draft ruling, rejecting the banks’ application.

Since then, the banks have surrendered their push for Apple to lift fee restrictions, but are still focused on gaining access to the iPhone’s NFC chip.

The ACCC is set to make its full decision next month.

Apple Pay works with iPhone 6 and later, iPhone SE, iPad Pro, iPad Air 2, and iPad mini 3 and later. You can also use Apple Pay in Safari on any Mac introduced in or after 2012 running macOS Sierra, and you can confirm the payment with iPhone 6 or later or Apple Watch, or with Touch ID on the new MacBook Pro.

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