What Is A Bad Credit Score?

Sub Editor · 16 November 2020
Your credit score is important if you want to buy your first house, need a car loan or are applying for a credit card or personal loan. Having a bad credit score can affect you for some time, limiting your borrowing potential and making you appear less creditworthy to lenders. So, what is a bad – or low – credit score, and what can you do if you have one?

In this article, we cover:

What is a bad credit score?

Let’s take a look at three of the major credit bureaus that offer credit reporting services in Australia, and what they consider to be a bad or low credit score.

For Equifax, ‘below average’ is a score of 0 to 505. This means you are in the bottom 20% of the credit-active population and are more likely than average to have an adverse event in the next 12 months. ‘Average’ is a score of 506 to 665, and indicates an adverse event is as likely for someone in that category in the next 12 months as it is for  the average of the wider population. 

Below Average  Average Good Very Good Excellent
Equifax score range 0-505 506-665 666-755 756-840 841-1,200

Source: Equifax

For Experian, a score between 0 to 549 is considered ‘below average’, and 550 to 624 is considered ‘fair’.

Below Average  Fair Good Very Good  Excellent
Experian score range 0-549 550-624 625-699 700-799 800-1,000

Source: Experian

For Illion, it is possible to get a ‘zero’ score, 1 to 299 is considered ‘Low’ and 300 to 499 is described as ‘Room for improvement’.

Zero score A low score Room to improve Average Great Excellent
Illion score range 0 1-299 300-499 500-699 700-799 800-1,000

Source: Illion

What can I do if I have a low credit score?

It is important not to be discouraged if you find out you have a low credit score. There are steps you can take to improve your credit score, as well as harmful habits to avoid so you don’t damage your score further. 

The length of time information stays on your credit report varies depending on what it relates to and, over time, negative items are likely to drop off. With Comprehensive Credit Reporting (CCR) in Australia, in addition to actions such as missing payments, positive behaviours – such as paying your bills on time – are listed on your credit report and may contribute to gradually improving your score over time. 

There is also the possibility you might have no credit score, which can make borrowing money more difficult. If this is the case, establishing a consistent record of paying bills on time, for example, could help you to build your score from the ground up.

Everyone’s financial situation is different, and your credit score isn’t the only thing a lender will take into account when deciding whether to approve you for a loan or other type of credit. Your income, expenses and existing debt level are among the factors that may also be considered.

Can I borrow money with a low credit score?

Some lenders offer products specifically designed for individuals with poor credit who may have trouble getting approved for regular loans or credit products. If you want to know more about applying for loans when you have a poor credit rating, you can read our guides on:

Canstar Group Executive for Financial Services, Steve Mickenbecker, warns against seeking out these products if you’re already on shaky ground.

“Don’t jump from the frying pan into the fire,” he says, noting that with bad credit loans “you can expect to pay a higher interest rate than otherwise”, and that “taking on a very high rate loan could make it difficult to stay on track with your repayments and may just aggravate the problem.”

“Never miss your repayment due date.”

How can I improve my credit score?

If you want to repair or improve your credit score, keep in mind that doing so generally won’t be a quick and easy process. It may take a significant amount of time and require an extended period of financial responsibility on your part.

  1. Pay your bills on time
  2. Think carefully before applying for any new credit
  3. Pay down any existing loans and debts
  4. Consider seeking the assistance of a financial counsellor
  5. Check your credit report for any inaccuracies
  6. Hold onto credit cards you can manage
  7. Lower the limit on any credit cards you have

Where can I get free financial counselling?

If you have a bad credit rating, or are even in financial hardship (which is when what you spend exceeds your income over time) you might also be interested in seeking support from a qualified professional.

Free financial counselling and support is available for all Australians from the National Debt Helpline (NDH). As well as running the helpline itself (1800 007 007), NDH helps consumers find individual counsellors and organisations near to them. 

Cover image source: TierneyMJ (Shutterstock)

Co-written by James Hurwood. This article was reviewed by our Finance Editor Sean Callery before it was published, as part of our fact-checking process.

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About the author:


Jacqueline Belesky is a Sub Editor at Canstar. She brings over 15 years of experience in corporate communications, media and publishing and holds a Bachelor of Journalism (Distinction) from Queensland University of Technology and postgraduate qualifications in Writing, Editing and Publishing from the University of Queensland. Jacqui was previously a Global Content and Media Manager for ABB in the UK and in Oslo, Norway, and has worked in Australia as a journalist for News Corp and editor for the Queensland Government, John Wiley & Sons and the University of Queensland. Jacqui’s articles have been published in The Courier-Mail, The Gold Coast Bulletin and on www.news.com.au. She also brings experience managing the editorial production of annual reports, financial statements, research papers and supplements on topics such as business sustainability and the global financial crisis. You can follow Jacqui on LinkedIn and Twitter, and Canstar on Facebook.

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