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Could our mortgage broker partner, Finspo, help you find a better home loan? 

If you’re considering switching mortgages or taking out your first home loan, our mortgage broker partner can help you review your options.

When shortlisting home loans for you to choose from, they’ll look beyond the interest rate and dive in to assess your particular needs, with a focus on your preferred features, loan term, and repayment preferences.

A chat with our mortgage broker partner may help if...

  • You’re taking out a home loan for the first time
  • You’re looking to buy your next home
  • You’re thinking about refinancing
  • You haven’t reviewed your home loan in more than 12 months
  • You're unsure about what options are right for you
  • You have unique or complex circumstances, like buying through a trust, navigating a divorce, or buying with friends.

Finspo’s mortgage brokers can also assist with investment, construction, and land loans.

Benefits of using a mortgage broker

A mortgage broker can be worth considering if you'd like additional help comparing your options. Our partner mortgage broker can access loans from more than 30 lenders and give you a detailed overview of your options, including what rates and features are available. This could save you time, as they’ll compare multiple loan products on your behalf.

A mortgage broker can also act as your long-term advocate, helping you access your equity and potentially even negotiating with your lender for a better rate. You can also expect help with handling paperwork and ensuring your home loan still aligns with your needs if circumstances change.

How it works

You’ll be guided by our partner mortgage broker, Finspo, through three steps to help you explore your home loan options.

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Book a review

Book a review over video chat at a time that suits you. These reviews typically take 45 minutes.

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Chat with our partner mortgage broker

We’ll keep things simple. Our partner mortgage broker will ask questions to understand your needs and provide guidance.

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Review your options

Your mortgage broker will provide a summary of your requirements, as well as personalised insights and a shortlist of home loans to help you choose. They’ll then help you apply and will act as your point of contact with the lender.

Meet Canstar’s mortgage broker partner, Finspo

Finspo is an Australian mortgage broker helping borrowers across the country navigate home lending with confidence. Established in 2019 by senior banking leaders who previously ran major mortgage businesses, Finspo brings deep industry experience to one of life’s biggest financial decisions: securing a home loan.

Finspo’s professional mortgage brokers combine personalised guidance with access to more than a thousand home loan options. They’re supported by an award-winning online portal, where you can upload documents, track your application in real time, complete key tasks online, and keep important information in one convenient place.

From your first conversation, through to settlement, and beyond, Finspo works alongside you at every stage. Your mortgage broker and home loan team can help you understand your options, provide personalised loan recommendations, manage your application with your chosen lender, and keep you informed throughout the process.

You’ll have a dedicated mortgage broker from the outset, backed by Finspo’s Australian-based administration team. That means there’s always someone available to answer your questions, provide updates, and help keep your home loan journey moving forward.

Ready for your home loan review?

Speak with a mortgage broker to find the loan that suits your needs

Book a time

FAQs about mortgage brokers in Australia

A mortgage broker is a financial professional who specialises in helping you find a home loan product from their panel of lenders.

A mortgage broker acts as an intermediary between you and their panel of lenders. Your mortgage broker will start by identifying your needs and financial goals, and let you know if you’re in a position to take out a home loan. They’ll then recommend loan products from a range of lenders they work with.

The key point of appeal for many borrowers is that a mortgage broker will assist you in completing a loan application and submit it to the lender on your behalf. They’ll also liaise with you and respond to any questions you or the lender may have. Your mortgage broker can also help you apply for schemes like your state or territory’s first home owner grant.

A mortgage broker can help you take out a variety of different home loans including:

A mortgage broker may also be able to assist you with refinancing your current home loan.

Using a mortgage broker generally won’t cost you anything, as mortgage brokers don’t usually charge a direct fee to customers. Instead they’re typically paid a commission by the lender you choose when you successfully apply for a home loan.

In 99.9% of cases, there's no fee to use our mortgage broker partner Finspo. In rare, complex situations (like bridging loans), where Finspo isn’t eligible to receive a commission from the lender, a fee may apply. If that's ever the case, they’ll be upfront and let you know if any fees will be charged.

Mortgage brokers usually receive two types of commission from lenders:

Upfront commissions

Brokers typically receive a commission from the lender when they successfully sign you up to a mortgage. The amount of the commission varies depending on the lender.

Trail commissions

Trail commissions are usually smaller than upfront ones, but are paid out periodically. In some cases, a lender will pay a trail commission to a broker for each year you remain a customer.

Pros

  • May be able to explain the financial aspects of taking out a loan to buy a home, which may be helpful if you aren’t confident in navigating this process yourself.
  • Can suggest a range of products based on your situation, enabling you to compare several options, rather than simply going with a provider you already bank with.
  • If you don’t have the time to research home loan options yourself, a mortgage broker could do that work for you (based on their panel of lenders).

Cons

  • You’ll likely have access to more lenders and loan options if you compare and select one yourself.
  • Educational qualifications and industry experience can differ between mortgage brokers, and so too can the panel of lenders they deal with.

If the thought of comparing your home loan options and finding the right one is a bit overwhelming, a mortgage broker may be able to put you at ease. They may also be beneficial if you don’t have the time or desire to review your home loan regularly.

Applying for a home loan directly from a lender may suit you if you're comfortable comparing home loans and your loan needs are relatively straightforward. Alternatively, using a mortgage broker may be worth considering if you'd like additional guidance or have more complex loan needs. Ultimately, it comes down to your personal preference.

Canstar has partnered with mortgage broker Finspo in order to assist you in finding one. Their team of mortgage brokers have years of experience, full industry certification and accreditation, and are all proud members of the Finance Brokers Association of Australia (FBAA).

Canstar also has guide pages for mortgage brokers in these areas:

Whether using the services of a mortgage broker will be worth it for you or not will come down to your home loan needs, the options you wish to compare, and your personal preferences. 

If a mortgage broker is able to save you time, help you navigate complex loan needs, has a decent panel of lenders, and can get you a good deal, then you may find value in using one.

If your loan needs are fairly straight forward and you’re confident in comparing your options, you may instead choose to compare home loans using our comparison tables.

This is ultimately a personal question that’ll be based on your needs and preferences. Mortgage brokers are a popular choice, having written approximately 81% of residential home loans in the March 2026 quarter, according to the Mortgage & Finance Association of Australia (MFAA)’s latest Quarterly Market Share Report. 

Using a mortgage broker is a popular option in Australia and their services are almost always free, leading many borrowers to take advantage. That said, it’s important to ensure you’re matched with a broker that’s right for you.

Are they licensed?

Check your broker is licensed to give you credit advice, including details about the licences they hold.

For example, Finspo is licensed under the National Consumer Credit Protection Act 2009 and an FBAA member. You could also do an online check yourself. Industry bodies representing mortgage brokers, like the Finance Brokers Association of Australia Limited (FBAA) and the MFAA may be able to help with this.

Licensed mortgage brokers are regulated by the Australian Securities and Investments Commission (ASIC), which issues and enforces rules on how brokers operate. For example, mortgage brokers are required to act in your best interests if a conflict arises between your needs and that of the lenders a broker works with. Mortgage brokers are also required to reduce the potential for conflicts of interest that impact the advice they give.

How many lenders do they deal with?

Generally the more options a broker can offer you, the better. There may be little advantage to using a mortgage broker that recommends products from only two or three lenders. It could also be worth asking whether they have a bias towards any particular lender and if so, why?

What is their ownership structure?

Ask if a major bank or lender has an ownership stake in their business. You may be concerned the mortgage broker will try and direct your business to this particular institution, causing you to miss out on an even better home loan deal if one is available. Likewise, it may be important for you to know your mortgage broker is independent.

Our mortgage broker partner, Finspo, is privately funded and independently managed.

What are their fees and commissions?

Enquire about how much they’ll be paid by the lender for referring your business to them. Do some lenders pay them more than others? It could also be worth checking how their commission will be structured. For example, will it be an upfront commission or one that is paid to them on a recurring basis for as long as you have the loan?

What will the borrowing costs be?

While you may not be required to pay your mortgage broker a fee, it’s important to understand the various costs you may incur when you take out a loan. These could be a loan application and property valuation fees, as well as lenders mortgage insurance (LMI) in some cases. These fees are in addition to the interest charges that apply to the loan. A mortgage broker should be able to explain how these costs will differ based on the various options they suggest.

What post-settlement services do they provide?

Some mortgage brokers offer ongoing support, usually in the form of conducting an annual review to ensure your loan still meets your needs, and may even contact the lender on your behalf to negotiate a discounted rate.

Our mortgage broker partner, Finspo, provides helpful check-ins, timely updates, and relevant information that may affect your home loan, such as when the RBA cash rate changes.

Canstar receives a fee if your loan settles via Finspo.

Important Information

For those that love the detail

This advice is general and has not taken into account your objectives, financial situation or needs. Consider whether this advice is right for you.

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