Whether you call it a roast chicken, BBQ chicken or a bachelor’s handbag, the top-rated supermarket to buy a rotisserie chicken, as determined by customers, has been revealed.
Canstar has announced the winner of the 2026 Most Satisfied Customer Award for Rotisserie Chicken, with IGA taking out the hotly contested honour.
IGA claimed the top spot with strong ratings across the key drivers of customer satisfaction, unseating Costco after its five‑year winning streak.
Canstar’s survey of more than 1,900 Australians who recently purchased a roast chicken found that almost a quarter (23%) include one in their regular grocery shop. The research also shows:
Canstar spokesperson, Eden Radford, says, “Whether for dinner, a party, or a quick shortcut to a delicious snack, a hot roast chicken from the supermarket is one of Australia’s most‑loved convenience foods – and with competing options, standing out and winning an award for customer satisfaction is no small feat.
“Aussies rated supermarkets’ roast chickens on taste, value for money, freshness, and packaging, with IGA earning Canstar’s Most Satisfied Customers Award thanks to high ratings across all categories, demonstrating a strong performance when it comes to customer satisfaction.
“With nearly a quarter of Aussies picking up a hot chook as part of their regular shop, it’s a category where expectations are high, and loyalty is hard‑won.”
This article was reviewed by our Finance Editor Jessica Pridmore before it was updated, as part of our fact-checking process.
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