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Best Gas Provider in QLD 2024

Compare the gas providers rated best by customers like you in Canstar's 2024 Most Satisfied Customers Awards for Natural Gas in Queensland.

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Banner Canstar's 2025 Most Satisfied Customer Award Logo for QLD Gas providers
Fact Checked
Rated brand
Overall Satisfaction
Origin logo
5 Starsstarstarstarstarstar
AGL logo
4 Starsstarstarstarstarstar
Canstar's 2024 Most Satisfied Customer Award logo for QLD Gas Suppliers

Most Satisfied Customers

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Origin Energy has landed the top spot in our Queensland gas supplier ratings in 2024. The retailer was awarded five stars for overall satisfaction, along with five stars for its customer service, bill and cost clarity, online tools and advice and ease of sign-up.

About Canstar’s Most Satisfied Customers QLD Gas Providers Awards

Canstar’s Most Satisfied Customers Awards shine a light on gas providers with the happiest customers in QLD. We ask customers to rate their satisfaction with their current gas provider, by overall satisfaction as well as important criteria like customer service, how clear their bill and prices are, online tools and advice, ease of sign-up and value for money.


Numbers crunched by Canstar’s researchers

  • 259 customers surveyed
  • Two providers assessed
  • Two providers shortlisted
  • One award winner

Read our methodology


The best gas supplier in QLD

Who is the best QLD gas provider?

The brands rated are listed below in order of best overall satisfaction.

1. Origin Energy

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For the first time in seven years, Origin Energy has been named the best-rated gas supplier among Queenslanders surveyed.

Energy giant Origin has several offers available in Queensland. Plans include variable rates, as well 12-month or ongoing contract options, each with no exit fees. No-fuss basic plans are available, along with flexible payment options. Origin also offers a plan that includes bonus Everyday Rewards points for new customers.


2. AGL

AGL logo

AGL customers can choose from a handful of gas offers in Queensland, with variable rates and no lock-in contracts or exit fees. While AGL doesn’t offer the plan discounts or incentives you may find from other retailers, the energy giant’s competitive rates stack up well against other offers in the market. AGL was rated second in Canstar's 2024 Most Satisfied Customers award for gas providers in Queensland.


Previous winners in QLD

AGL has been the winner of Canstar's Most Satisfied Customers award for QLD Natural Gas Suppliers for the past 6 consecutive years, from 2018 to 2023

  • 2023: AGL
  • 2022: AGL
  • 2021: AGL
  • 2020: AGL
  • 2019: AGL
  • 2018: AGL
  • 2017: Origin Energy
  • 2016: Origin Energy
  • 2015: Origin Energy
  • 2014: Origin Energy

FAQs about Canstar awards

FAQs about QLD natural gas suppliers

Meet our energy experts


Katrina Hasdell, Energy Writer

Katrina Hasdell

Katrina Hasdell is an Energy Writer at Canstar, where she covers Australia’s retail energy market. Having written more than 100 energy-related articles for Canstar, Katrina is dedicated to providing consumers with easy-to-read information on their energy options so they can get better deals on electricity, solar power and more. She previously wrote content for Australia’s leading home services company, Pulse Home Services, while completing her BA in professional writing and publishing at Curtin University. You can follow Katrina on LinkedIn.


Tara Donnelly, Utilities Editor

Tara Donnelly

Tara Donnelly is Canstar's Utilities Editor, leading the team that focuses on energy, telecommunications and consumer technology. She has spent more than a decade covering these topics in Australia, the US and Canada, and has authored over 500 articles for the Canstar Group. Her expertise has seen her appear in national media including 9 News, 7 News, Sunrise, the ABC , The Australian Financial Review4BC Radio and The Sydney Morning Herald. Tara has been nominated for multiple awards for her technology reporting, including Canstar’s highly commended recognition for Best Consumer Technology Coverage in 2024. She has a Bachelor of Communications from the University of Canberra and is passionate about simplifying complex subjects so consumers aren’t just informed, they’re connected and confident. You can follow Tara on LinkedIn.


Important Information

For those that love the detail

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