About Canstar’s Most Satisfied Customers QLD Gas Providers Awards
Canstar’s Most Satisfied Customers Awards shine a light on gas providers with the happiest customers in QLD. We ask customers to rate their satisfaction with their current gas provider, by overall satisfaction as well as important criteria like customer service, how clear their bill and prices are, online tools and advice, ease of sign-up and value for money.
Numbers crunched by Canstar’s researchers
- 259 customers surveyed
- Two providers assessed
- Two providers shortlisted
- One award winner
The best gas supplier in QLD
Who is the best QLD gas provider?
The brands rated are listed below in order of best overall satisfaction.
1. Origin Energy

For the first time in seven years, Origin Energy has been named the best-rated gas supplier among Queenslanders surveyed.
Energy giant Origin has several offers available in Queensland. Plans include variable rates, as well 12-month or ongoing contract options, each with no exit fees. No-fuss basic plans are available, along with flexible payment options. Origin also offers a plan that includes bonus Everyday Rewards points for new customers.
2. AGL

AGL customers can choose from a handful of gas offers in Queensland, with variable rates and no lock-in contracts or exit fees. While AGL doesn’t offer the plan discounts or incentives you may find from other retailers, the energy giant’s competitive rates stack up well against other offers in the market. AGL was rated second in Canstar's 2024 Most Satisfied Customers award for gas providers in Queensland.
Previous winners in QLD
AGL has been the winner of Canstar's Most Satisfied Customers award for QLD Natural Gas Suppliers for the past 6 consecutive years, from 2018 to 2023.
- 2023: AGL
- 2022: AGL
- 2021: AGL
- 2020: AGL
- 2019: AGL
- 2018: AGL
- 2017: Origin Energy
- 2016: Origin Energy
- 2015: Origin Energy
- 2014: Origin Energy