About Canstar’s Most Satisfied Customers Awards – Bundled Energy and Telecommunications
Canstar’s Most Satisfied Customers Awards showcases the brands with the happiest customers in Australia. We ask customers to rate their satisfaction with their current energy and telco plan bundle by overall satisfaction as well as important criteria like customer service, value for money, ease of sign-up, plan flexibility, network coverage and reliability, online tools and advice and bill cost and clarity.
Numbers crunched by Canstar’s researchers
- 668 customers surveyed
- Five providers assessed
- Three providers shortlisted
- One award winner
The best bundled energy and telecommunications providers in 2025
The brands rated are listed below in order of best overall satisfaction.
1. Origin Energy

One of the three biggest names in Aussie energy, Origin Energy also offers residential NBN and fibre internet. These are available bundled with energy or as a standalone plan. While Origin Energy’s prices aren’t the cheapest on the market, customers can earn a $10 monthly broadband discount by bundling their internet with Origin Energy’s energy plans, which include electricity, natural gas or LPG.
In terms of energy products, Origin Energy services New South Wales, Victoria, South East Queensland, South Australia and the Australian Capital Territory, with a range of electricity and gas market offers available in each state. Plans include features such as Everyday Rewards points, competitive solar feed-in tariffs and solar-specific offers.
Origin has been the sole winner of our Most Satisfied Customers Awards for Bundled Energy and Telecommunications, earning first place in 2023, 2024 and now 2025.
2. AGL

As Australia’s second-largest energy provider, AGL offers customers in NSW, VIC, QLD and SA a range of electricity and natural gas products, with gas also available in WA. AGL’s electricity plans include variable rate offers and a Netflix plan with included streaming. The company also sells a specialised seniors plan.
Aside from energy, AGL also offers home internet and mobile, both of which come with discounts when bundling with AGL Energy. NBN customers can save $15 per month on their broadband fees, while mobile plans come with a $10 monthly discount. AGL’s mobile plans are month-to-month and SIM only, with coverage on the Optus 4G and 5G network. AGL came in second place in 2025 in our Most Satisfied Customers Awards – Bundled Energy and Telecommunications.
3. Dodo

Dodo made its start as a popular low-cost broadband provider, eventually moving into mobile and later, electricity and gas. Dodo’s electricity options are now available in NSW, VIC, QLD and SA.
If you combine a Dodo energy plan with NBN in NSW, QLD and VIC, you’ll save up to $10 per month on your internet bill: $5 monthly for electricity, and $5 each month for gas (electricity only in QLD).
Dodo also offers a suite of SIM-only postpaid mobile plans on the Optus 4G and 5G network, however these don’t come with a discount for bundling with energy or internet. Dodo finishes the top three Bundled Energy and Telecommunications providers in our 2025 Most Satisfied Customers Awards.