About Canstar’s Most Satisfied Customers Awards - Business Electricity Providers
Canstar’s Most Satisfied Customers Awards shine a light on the energy brands with the happiest small business customers in Australia. We ask customers to rate their satisfaction with their current business’s electricity providers by overall satisfaction as well as important criteria like client service, value for money, ease of sign up, plan flexibility, online tools and advice and bill cost and clarity.
Numbers crunched by Canstar’s researchers:
- 715 customers surveyed
- 17 providers assessed
- Five providers shortlisted
- One award winner
The best electricity providers for businesses in 2025
The brands rated are listed below in order of best overall satisfaction.
1. Red Energy

Red Energy is back at the top of our small business electricity ratings, earning an impressive five stars for almost every category in 2025.
Snowy Hydro-owned Red Energy offers a range of products for small to medium businesses in New South Wales, Victoria, South East Queensland, South Australia and the Australian Capital Territory. Options include standard business saver plans, as well as plans with bonus Qantas Points. Red Energy’s plans include no lock-in contracts or exit fees, flexible payment options and e-Billing and communications. Business customers can also sign up for dual fuel, with gas products offered across all states.
2. Synergy

Perth-based provider Synergy offers a range of plans for small business energy customers in the city and surrounds. Each plan comes with unique inclusions, including variable or fixed rates and anytime or on/off peak pricing. Additional savings may be available to customers who bundle their business gas, although most energy plans require a 24-month contract. Synergy came in second place in our 2025 Most Satisfied Customers Awards for Business Electricity.
3. EnergyAustralia

EnergyAustralia offers electricity and natural gas plans to small businesses across NSW, VIC, QLD, SA and the ACT. Its business products mirror its residential range, with variable rates and no lock-in contracts available as well as fixed-rate options. Market offer plans generally include guaranteed discounts on your total bill and a one year benefit period. EnergyAustralia’s plans also include solar feed-in tariffs and optional GreenPower add-ons. EnergyAustralia is the third-best rated provider in our Most Satisfied Customers Awards - Business Electricity in 2025.
4. Origin Energy

Origin Energy’s business products follow a similar structure to that of its residential offerings, sticking with two to three market offers in each area for electricity and natural gas. Leaning more towards variable rates, its plans differ between 12-month or ongoing benefit periods, but all come with no exit fees. The retailer currently offers business electricity, natural gas, LPG and solar products across NSW, VIC, QLD, SA and the ACT. WA businesses may also be eligible for gas products. Origin Energy took home fourth place for Most Satisfied Customers - Business Electricity Providers in 2025.
5. AGL

AGL offers a selection of electricity and natural gas variable rate contracts to small businesses across NSW, VIC, QLD and SA. These plans come with varying benefit periods, along with no exit fees or lock-in contracts. Alongside its natural gas and electricity offers, the retailer also plays into the solar space for business customers, with plans and packages available. AGL rounds out our Most Satisfied Customers Awards for Business Electricity Providers, earning fifth place in 2025.
Previous winners for business electricity
- 2024: Red Energy
- 2023: Alinta Energy
- 2022: Alinta Energy
- 2021: Red Energy
- 2020: Alinta Energy
- 2019: Alinta Energy
- 2018: Origin Energy
- 2017: EnergyAustralia
- 2016: EnergyAustralia
- 2015: AGL