About Red Energy
Red Energy is owned by Snowy Hydro, known for the Snowy Mountains hydroelectricity scheme.
It provides electricity and natural gas to over one million Australians in New South Wales, Victoria, South East Queensland, South Australia and the Australian Capital Territory.
Red Energy offers a range of sign-up incentives, including Frequent Flyer points thanks to its partnership with Qantas.
Red Energy pros and cons
Pros
- Qantas Frequent Flyer points available on eligible plans
- Offers a wide variety of plans, including Taronga Zoo, Qantas and Breast Cancer Network Australia (BCNA) plans
- GreenPower add-ons available.
Cons
- No fixed rate energy plans
- Solar-specific plans only available in QLD
- Fees apply for connection, disconnection and metering.
Red Energy electricity
Red Energy’s current electricity plans on Canstar’s database are:
- Living Energy Saver
- Qantas Red Saver
- Red BCNA Saver
- Red EV Saver
- Red Taronga Flex
- Red Wildlife Saver
Not all plans are available in all states.
Red Energy plans in NSW
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Basic Plan Information) |
---|---|---|---|---|
Red Energy | Living Energy Saver | $1,614 | $1,614 | 18% less |
Red Energy | Qantas Red Saver | $1,614 | $1,614 | 18% less |
Red Energy | Red BCNA Saver | $1,614 | $1,614 | 18% less |
Red Energy | Red EV Saver | $1,614 | $1,614 | 18% less |
Red Energy plans in QLD
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Basic Plan Information) |
---|---|---|---|---|
Red Energy | Living Energy Saver | $1,835 | $1,835 | 14% less |
Red Energy | Qantas Red Saver | $1,835 | $1,835 | 14% less |
Red Energy | Living Energy Solar Saver | $2,004 | $2,004 | 6% less |
Red Energy | Qantas Red Solar Saver | $2,004 | $2,004 | 6% less |
Red Energy plans in SA
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Basic Plan Information) |
---|---|---|---|---|
Red Energy | Living Energy Saver | $2,107 | $2,107 | 8% less |
Red Energy | Qantas Red Saver | $2,107 | $2,107 | 8% less |
Red Energy | Red BCNA Saver | $2,107 | $2,107 | 8% less |
Red Energy | Red EV Saver | $2,107 | $2,107 | 8% less |
Red Energy plans in VIC
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Reference price comparison (Energy Fact Sheet) |
---|---|---|---|---|
Red Energy | Living Energy Saver | $1,392 | $1,392 | 10% less |
Red Energy | Qantas Red Saver | $1,392 | $1,392 | 10% less |
Red Energy | Red BCNA Saver | $1,392 | $1,392 | 10% less |
Red Energy | Red EV Saver | $1,392 | $1,392 | 10% less |
Red Energy natural gas
Red Energy sells natural gas in NSW, QLD, SA, VIC and ACT. Its gas plans are similar to its electricity deals in terms of name and incentives.
- Qantas Red Saver
- Red Taronga Flex
- Living Energy Saver
- BCNA Saver.
Red Energy solar
Red Energy offers two solar-specific plans in QLD:
- Living Energy Solar Saver
- Qantas Red Solar Saver.
Red Energy offers the following FiTs on standard plans:
NSW | VIC | SA | QLD |
---|---|---|---|
2.7-8.2c/kWh | 1c/kWh | 2c/kWh | 1-5c/kWh |
Red Energy benefits and rewards
Red Energy Rewards
While Red Energy doesn’t have a specific rewards program, Qantas Frequent Flyer members can earn points on Qantas Red Saver plans at sign up, and for paying bills on time. Customers will earn 2 points per $1 spent on Red Energy bills.
It also offers a refer-a-friend reward of a $25 eGift card for both you and your friend or Qantas points.
Utilities bundling
Red Energy doesn’t offer discounts for bundling electricity and gas plans.
Red Energy accounts and billing
Red Energy MyAccount
Red Energy’s app includes access to the following account features:
- Bill payments: Pay your bill, check due dates and upcoming payments.
- Account management: Move your services to a new address and update personal and billing information.
- Solar support: See how much solar energy you’ve exported and how much bill credit you’ve received in return.
- Add concession details: Eligible concession card holders can add or edit their details.
- Check energy usage: Check how much energy your household uses each day.
Red Energy website
You can also access your account via the Red Energy website which has the same functions as the app.
How do customers rate Red Energy?
Red Energy has rated among the top picks in one of Canstar's customer satisfaction surveys.
- Most Satisfied Customers Award Winner - Electricity Suppliers NSW 2024
- Most Satisfied Customers Award Winner - Electricity Suppliers QLD 2024
- Most Satisfied Customers Award Winner - Gas Suppliers NSW 2024
- Most Satisfied Customers Award Winner - Gas Suppliers VIC 2024
Find out more about our award ratings and methodology.
Should I choose Red Energy?
Red Energy offers multiple plans with extras, including charitable donations. Its BCNA plan donates part of every bill payment to the Breast Cancer Network - up to $60 per year for electricity and $60 per year for gas.
Its Qantas Red Saver Plans include bonus Frequent Flyer points for program members, and the Red Taronga Flex plan includes an annual Zoo Friends Family membership for one adult and any children under 16.
Its wide range of plans cater to various energy needs, including solar and EV owners. Red Energy is also Canstar’s 2024 Most Satisfied Customers - Electricity Providers winner in NSW, QLD, and for small business nationwide.
FAQs about Red Energy
Electric vehicle (EV) owners may be eligible for Red Energy’s Red EV Saver plan in NSW, SEQ, ACT, VIC and SA.
Customers on this plan can access free electricity between 12pm-2pm on weekends (excluding GreenPower and supply charges). Eligible customers must sign-up online, have a smart meter and proof of EV registration.
Red Energy offers 100% GreenPower for an extra 3.3 cents per kilowatt hour (kWh), so you can power your electricity completely with renewable energy.
While Red Energy doesn’t offer senior-specific energy plans, seniors holding eligible concession cards can apply for the available government concessions.
All of Red Energy’s plans are variable, which means that the amount you pay for each kWh of electricity you use per day can change at any time.
Customers facing financial hardship can access Red Energy’s EvenPay program. Its 100% Australian-based customer support team can create a personalised payment schedule in weekly, fortnightly or monthly installments. For more information, contact Red Energy.
You may be eligible for federal and state government energy concessions and rebates.
If you already have a concession, you can add it to your plan or edit details via Red Energy’s website or app.
Red Energy has two variable electricity and gas plans for small businesses to choose from:
- Red Business Saver
- Qantas Red Business Plus