About Canstar’s Most Satisfied Customers WA Gas Providers Awards
Canstar’s Most Satisfied Customers Awards showcases gas providers with the happiest customers in WA. We ask customers to rate their satisfaction with their current natural gas supplier based on important criteria like customer service, online tools and advice, bill and cost clarity, ease of sign up and value for money.
Numbers crunched by Canstar’s researchers
- 619 customers surveyed
- Five providers assessed
- Four providers shortlisted
- One award winner
The best gas providers in WA
The brands rated are listed below in order of best overall satisfaction.
1. Kleenheat
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Kleenheat is the 2026 crowned champion in the Most Satisfied Customer Awards — Best Gas Providers in WA.
Kleenheat is part of the Wesfarmers group, which also includes retail brands Target, Kmart, Bunnings and Officeworks. This connection pays off for customers, with Kleenheat offering further savings for RAC members, a free one-year OnePass membership and additional Flybuys points for every dollar spent on gas bills.
2. Origin Energy

One of the big three retailers, Australian-owned Origin Energy services almost 4.7 million customers across Australia, commanding approximately a quarter of the market share for natural gas. Origin Energy services the majority of Australia except the Northern Territory and Tasmania. Origin Energy customers can sign up for particular plans to receive bonuses in the form of Everyday Rewards points.
Origin Energy is the runner-up on our shortlist for overall satisfaction. However, it earned first place in the online tools and advice category.
Origin Energy gas plans
Here are Origin Energy gas plans on our database for WA.
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Basic Plan Information |
|---|---|---|---|---|
Origin Energy | Go Variable | $1,937 | $1,937 | |
Origin Energy | Everyday Rewards Variable | $2,085 | $2,085 | |
Origin Energy | Basic | $3,780 | $3,780 |
3. AGL

AGL offers residential customers one gas plan to choose from. AGL’s WA gas plan comes with the promise of 24/7 customer support and flexible billing options. AGL also has a rewards program from which customers can apply for discounts on gift cards, restaurants and movie tickets. AGL places third for overall satisfaction this year.
AGL gas plans
Here are AGL gas plans on our database for WA.
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Basic Plan Information |
|---|---|---|---|---|
AGL | Savers | $2,760 | $2,760 |
4. Alinta Energy

Alinta Energy maintains a strong presence in Perth, taking on the increased competition in WA by offering generous discounts on gas usage charges and no lock-in contracts or exit fees across all products. It also has a rewards program with discounts across various entertainment activities. Alinta Energy sits at the bottom of this year’s overall satisfaction shortlist.
Alinta Energy gas plans
Here are Alinta Energy gas plans on our database for WA.
Provider | Plan name | Est. annual cost (inc. all discounts) | Est. annual cost (ex. conditional discounts) | Basic Plan Information |
|---|---|---|---|---|
Alinta Energy | Fair Go 40 | $2,517 | $2,517 | |
Alinta Energy | Standing Offer | $4,046 | $4,046 |
Previous winners in WA
Here are the previous winners of Canstar's Most Satisfied Customers award for Natural Gas in WA.
- 2024: Origin
- 2023: Kleenheat
- 2022: Kleenheat
- 2021: AGL
- 2020: Kleenheat
- 2019: Kleenheat
- 2018: Kleenheat
- 2017: Kleenheat
- 2016: Kleenheat
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