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Best Gas Provider in WA

Compare the natural gas providers rated best by customers like you in Canstar’s Most Satisfied Customers Awards in Western Australia.

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Banner Gas WA 2024
Fact Checked
Rated brand
Overall Satisfaction
Origin logo
5 Starsstarstarstarstarstar
Kleenheat logo
4 Starsstarstarstarstarstar
Alinta Energy logo
4 Starsstarstarstarstarstar
AGL logo
3 Starsstarstarstarstarstar
Canstar's 2024 Most Satisfied Customer Award logo for WA Gas Suppliers

Most Satisfied Customers

origin_logo_150x70

Origin Energy has climbed the leaderboard, topping 2024’s customer satisfaction ratings for WA gas suppliers. Impressively, Origin scored five stars across all categories, which include overall satisfaction, value for money, ease of sign-up, customer service, bill and cost clarity and online tools and advice.

About Canstar’s Most Satisfied Customers WA Gas Providers Awards

Canstar’s Most Satisfied Customers Awards showcases gas providers with the happiest customers in WA. We ask customers to rate their satisfaction with their current natural gas supplier by overall satisfaction as well as important criteria like customer service, online tools and advice, bill and cost clarity, ease of sign up and value for money


Numbers crunched by Canstar’s researchers

  • 552 customers surveyed
  • Five providers assessed
  • Four providers shortlisted
  • One award winner

Read our methodology


The best gas providers in WA

The brands rated are listed below in order of best overall satisfaction.

1. Origin Energy

origin_logo_150x70

As this year’s crowned victor, Origin managed a perfect sweep of five-star ratings across the board.

One of the big three retailers, Origin Energy services almost 4.7 million customers across Australia, commanding approximately 25.6% of the market share for natural gas. Headquartered in Sydney and Australian-owned, Origin Energy services the majority of Australia except the Northern Territory and Tasmania. Origin Energy customers can sign up to particular plans to receive bonuses in the form of Everyday Rewards points.

Origin Energy gas plans

Here are Origin Energy gas plans on our database for WA.

Provider
Plan name
Est. annual cost (inc. all discounts)
Est. annual cost (ex. conditional discounts)
Basic Plan Information
Origin Energy
Go Variable
$1,937
$1,937
Origin Energy
Everyday Rewards Variable
$2,085
$2,085
Origin Energy
Basic
$3,780
$3,780
Results updated 13-11-2025 for Origin Energy energy plans on Canstar's database. The results in the table above are sorted by Estimated annual cost including all discounts (Low-High) then Estimated annual cost excluding conditional discount (Low-High) then Provider. Results for residential customers in Perth WA 6000, Australia in the ATCO network. Based on the selected distributor, we've estimated the general usage of 22,680 Units / year. Lowest estimated annual cost displayed, your bill will differ based on actual usage. *All prices listed are inclusive of GST except where indicated.



2. Kleenheat

Kleenheat logo
Kleenheat logo

Kleenheat is part of the Wesfarmers group, which also includes retail brands Target, Kmart, Bunnings and Officeworks. This connection pays off for customers, with Kleenheat offering further savings for RAC members as well as additional Flybuys points that can be earned for every dollar spent on gas bills. Kleenheat generally offers customers a choice between three plans in WA. Kleenheat was rated second in Canstar's 2024 Most Satisfied Customers award for gas providers in Western Australia.

Kleenheat gas plans

Here are Kleenheat gas plans on our database for WA.

Provider
Plan name
Est. annual cost (inc. all discounts)
Est. annual cost (ex. conditional discounts)
Basic Plan Information
Kleenheat
Monthly Energiser
$2,663
$4,001
Kleenheat
Monthly Smart Saver
$3,045
$4,001
Kleenheat
Standard Form Contract
$3,523
$4,001
Results updated 13-11-2025 for Kleenheat energy plans on Canstar's database. The results in the table above are sorted by Estimated annual cost including all discounts (Low-High) then Estimated annual cost excluding conditional discount (Low-High) then Provider. Results for residential customers in Perth WA 6000, Australia in the ATCO network. Based on the selected distributor, we've estimated the general usage of 22,680 Units / year. Lowest estimated annual cost displayed, your bill will differ based on actual usage. *All prices listed are inclusive of GST except where indicated.



3. Alinta Energy

Alinta Energy logo

A major gas and electricity retailer across Victoria, New South Wales, Queensland and South Australia, Alinta Energy also maintains a strong presence in Perth. Acquired by Chow Tai Fook Enterprises – a Hong Kong-based conglomerate – in 2017, Alinta has taken on the increased competition in WA, offering generous discounts on gas usage charges and no lock-in contracts across all products. It also has a rewards program with discounts across various entertainment activities. Alinta Energy came third in the 2024 Most Satisfied Customers award for gas providers in Western Australia.

Alinta Energy gas plans

Here are Alinta Energy gas plans on our database for WA.

Provider
Plan name
Est. annual cost (inc. all discounts)
Est. annual cost (ex. conditional discounts)
Basic Plan Information
Alinta Energy
Fair Go 40
$2,517
$2,517
Alinta Energy
Standing Offer
$4,046
$4,046
Results updated 13-11-2025 for Alinta Energy energy plans on Canstar's database. The results in the table above are sorted by Estimated annual cost including all discounts (Low-High) then Estimated annual cost excluding conditional discount (Low-High) then Provider. Results for residential customers in Perth WA 6000, Australia in the ATCO network. Based on the selected distributor, we've estimated the general usage of 22,680 Units / year. Lowest estimated annual cost displayed, your bill will differ based on actual usage. *All prices listed are inclusive of GST except where indicated.



4. AGL

AGL logo

AGL offers residential customers one gas plan to choose from. AGL’s WA gas plan comes with no lock-in contracts and the promise of 24/7 customer support. AGL also has a rewards program from which customers can apply for discounts on gift cards, restaurants and movie tickets. AGL placed fourth in Western Australia's 2024 Most Satisfied Customers award for gas providers.

AGL gas plans

Here are AGL gas plans on our database for WA.

Provider
Plan name
Est. annual cost (inc. all discounts)
Est. annual cost (ex. conditional discounts)
Basic Plan Information
AGL
Savers
$2,760
$2,760
Results updated 13-11-2025 for AGL energy plans on Canstar's database. The results in the table above are sorted by Estimated annual cost including all discounts (Low-High) then Estimated annual cost excluding conditional discount (Low-High) then Provider. Results for residential customers in Perth WA 6000, Australia in the ATCO network. Based on the selected distributor, we've estimated the general usage of 22,680 Units / year. Lowest estimated annual cost displayed, your bill will differ based on actual usage. *All prices listed are inclusive of GST except where indicated.

Previous winners in WA

Origin has taken over long-time winner Kleenheat for the 2024 Most Satisfied Customers award for Natural Gas in WA.

  • 2023: Kleenheat
  • 2022: Kleenheat
  • 2021: AGL
  • 2020: Kleenheat
  • 2019: Kleenheat
  • 2018: Kleenheat
  • 2017: Kleenheat
  • 2016: Kleenheat

FAQs about Canstar's WA gas provider award


Meet our energy experts


Tara Donnelly, Utilities Editor

Tara Donnelly

Tara Donnelly is Canstar's Utilities Editor, leading the team that focuses on energy, telecommunications and consumer technology. She has spent more than a decade covering these topics in Australia, the US and Canada, and has authored over 500 articles for the Canstar Group. Her expertise has seen her appear in national media including 9 News, 7 News, Sunrise, the ABC , The Australian Financial Review4BC Radio and The Sydney Morning Herald. Tara has been nominated for multiple awards for her technology reporting, including Canstar’s highly commended recognition for Best Consumer Technology Coverage in 2024. She has a Bachelor of Communications from the University of Canberra and is passionate about simplifying complex subjects so consumers aren’t just informed, they’re connected and confident. You can follow Tara on LinkedIn.



Grace Kinross, Researcher

Grace Kinross

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

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