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Cards on the table: Latest 5-Star Rated credit cards revealed

Credit card star ratings

While Australians have been reducing their credit card debt during the coronavirus pandemic, many could still stand to save on fees and interest – or get more back from their card in rewards – by moving to an outstanding value card, according to Canstar’s latest review of the credit cards on its database.

Figures released last week by the Reserve Bank of Australia show that consumers collectively wiped a massive $6.34 billion off their debt-accruing personal credit card balances from March 2020 to the end of August, as coronavirus restrictions have impacted spending. But the nation’s total debt-bearing personal credit card balance still stands at around $20.6 billion or $1,581 on average per account, and according to Canstar data, some consumers could be paying considerably more in fees and interest than they would with a 5-Star Rated card.

What difference could a 5-Star Rated credit card make?

Canstar’s analysis shows there is a significant difference in the average interest rates and fees charged by low rate and low fee cards on the database, compared to those found to offer 5-Star value.

Card typePurchase rateAnnual fee
5-Star averageDatabase average5-Star averageDatabase average
Low rate9.65%16.44%$44$90
Low fee11.71%16.34%$0$90

For cards that allow customers to earn points or offer rewards, 5-Star Rated products also offer customers more bang for their buck on average, according to Canstar Research.

Card typeReward return^
5-Star averageDatabase average
Rewards$687.79$387.90
Frequent Flyer$1,288.41$705.53
Premium$404.89$390.41

Source: www.canstar.com.au – 12/10/2020. Based on credit cards rated in Canstar’s Credit Card Star Ratings (October 2020). Rewards, Premium and Frequent Flyer profile figures above are based on a $60,000 annual spend level. ^Reward Return is calculated based on the dollar value of rewards earned over 12 months. Please see the Canstar Credit Card Star Ratings methodology for more information on how Reward Return is calculated for each profile. Premium Reward Return is calculated by taking the best yearly dollar return from either frequent flyer rewards or general rewards, and only considers cards with a rewards program.

How were credit cards assessed?

As part of its latest six-monthly Credit Card Star Ratings, Canstar Research assessed 167 products based on their price and the features they offer. Cards were split into five main categories, or consumer profiles.

  • Low rate – for consumers who want a low rate and flexible repayment conditions
  • Low fee – for those looking for a low ongoing fee and potential access to some premium features
  • Premium – for consumers who want a card that offers more benefits and frills than a more basic credit card would, such as access to a concierge service or complimentary travel insurance
  • Rewards – for those who want to earn a return on their everyday spending, in the form of cash-back, gift cards or lifestyle rewards, for example
  • Frequent flyer – suitable for those who want to be able to redeem card points for flights. Due to international travel restrictions, only domestic redemption of points was taken into account for these Ratings.

Rewards and frequent flyer cards were assessed against annual spend amounts of $12k, $24k, $36k, $60k and $120k, and premium cards against annual spend amounts of $24k, $60k and $120k. Low rate and low fee cards, on the other hand, were each assessed based on a single annual spend amount of $12k and $6k, respectively.

Canstar Research has its own way of comparing credit cards for each consumer profile. The Star Ratings calculations for each profile are based on how consumers typically use that type of card, taking into account a range of variable factors that together determine the value a card delivers.

These factors include:

  • Fees, including annual fees, late payment fees and dishonour fees
  • Interest rates, including purchase rates and cash advance rates, as well as any applicable currency exchange rates
  • Number of interest-free days offered on purchases
  • Standard features such as purchase protection insurance and online card management
  • Premium features such as additional complimentary insurance and concierge services (where applicable)
  • Loyalty or rewards programs such as frequent flyer schemes.

5-Star Rated credit cards

In total, 53 credit cards received a 5-Star Rating. See below a list of these outstanding value credit cards in each profile (sorted by provider name alphabetically). To see how each card on Canstar’s database was rated based on various profiles, visit the credit card comparison tables.

5-Star Rated low rate credit cards

American ExpressLow Rate Credit Card
Auswide BankLow Rate Visa
Bank FirstVisa Platinum Credit Card
Bank of usVisa Credit Card
Bendigo BankLow Rate First Mastercard (for<25)
Bendigo BankLow Rate Mastercard
Community First CULow Rate Blue Credit Card
Community First CULow Rate Credit Card
Community First CULow Rate Pink Credit Card
Endeavour Mutual BankVisa Credit Card
G&C Mutual BankLow Rate Visa Credit Card
Latitude Financial ServicesLow Rate Mastercard
MOVE BankLow Rate Credit Card
Sydney Mutual BankVisa Credit Card

5-Star Rated low fee credit cards

American ExpressLow Rate Credit Card
Bank FirstVisa Classic Credit Card
BankVicVisa Silver
Heritage BankGold Low Rate
Horizon BankVisa Credit Card
Hume BankValue
INGOrange One Low Rate
MEFrank Credit Card
QBANKBluey Card
Qudos BankLifestyle
Teachers Mutual BankCredit Card
UniBankCredit Card

5-Star Rated premium credit cards

These premium cards were awarded a 5-Star Rating based on a $24k annual spend amount.

ANZRewards Platinum
BankwestMore Platinum Mastercard
Bendigo BankPlatinum Rewards Mastercard
HSBCPlatinum Credit Card

These premium cards were awarded a 5-Star Rating based on a $60k annual spend amount.

ANZRewards Platinum
BankwestMore Platinum Mastercard
Bendigo BankPlatinum Rewards Mastercard
Commonwealth BankUltimate Awards – Rewards Option
HSBCPlatinum Credit Card
NABRewards Platinum Card

These premium cards were awarded a 5-Star Rating based on a $120k annual spend amount.

ANZRewards Platinum
Bank of MelbourneAmplify Platinum – Rewards Option
BankSAAmplify Platinum – Rewards Option
BankwestMore World Mastercard
Bendigo BankPlatinum Rewards Mastercard
Commonwealth BankUltimate Awards – Rewards Option
HSBCPlatinum Credit Card
St.George BankAmplify Platinum – Rewards Option
WestpacAltitude Platinum – Rewards Option

5-Star Rated rewards credit cards

These rewards cards were awarded a 5-Star Rating based on a $12k annual spend amount.

HSBCPlatinum Credit Card
Latitude Financial ServicesInfinity Rewards Visa

These rewards cards were awarded a 5-Star Rating based on a $24k annual spend amount.

Latitude Financial ServicesInfinity Rewards Visa
Summerland Credit UnionRewards Card

These rewards cards were awarded a 5-Star Rating based on a $36k annual spend amount.

Commonwealth BankUltimate Awards – Rewards Option
Latitude Financial ServicesInfinity Rewards Visa
Summerland Credit UnionRewards Card

These rewards cards were awarded a 5-Star Rating based on a $60k annual spend amount.

BankwestMore Platinum Mastercard
Commonwealth BankUltimate Awards – Rewards Option
Summerland Credit UnionRewards Card

These rewards cards were awarded a 5-Star Rating based on a $120k annual spend amount.

BankwestMore Platinum Mastercard
BankwestMore World Mastercard
ColesRewards Mastercard
Commonwealth BankUltimate Awards – Rewards Option

5-Star Rated frequent flyer credit cards

These frequent flyer cards were awarded a 5-Star Rating based on a $12k annual spend amount.

American ExpressExplorer Credit Card
American ExpressPlatinum Edge Credit Card
American ExpressQantas Discovery Card
American ExpressVelocity Escape Card
American ExpressVelocity Platinum Card
HSBCPlatinum Credit Card

These frequent flyer cards were awarded a 5-Star Rating based on a $24k annual spend amount.

American ExpressExplorer Credit Card
American ExpressPlatinum Edge Credit Card
American ExpressVelocity Platinum Card

These frequent flyer cards were awarded a 5-Star Rating based on a $36k annual spend amount.

American ExpressExplorer Credit Card
American ExpressPlatinum Edge Credit Card
American ExpressQantas Ultimate Card
American ExpressVelocity Platinum Card
Commonwealth BankUltimate Awards – Rewards Option
Commonwealth BankUltimate Awards – Qantas Option

These frequent flyer cards were awarded a 5-Star Rating based on a $60k annual spend amount.

American ExpressQantas Ultimate Card
American ExpressExplorer Credit Card
American ExpressPlatinum Edge Credit Card
American ExpressVelocity Platinum Card
Commonwealth BankUltimate Awards – Rewards Option
Commonwealth BankUltimate Awards – Qantas Option
Diners Club AustraliaPersonal Dual Card

These frequent flyer cards were awarded a 5-Star Rating based on a $120k annual spend amount.

American ExpressQantas Ultimate Card
American ExpressExplorer Credit Card
American ExpressVelocity Platinum Card
Commonwealth BankUltimate Awards – Rewards Option
Commonwealth BankUltimate Awards – Qantas Option
Diners Club AustraliaPersonal Dual Card

For more information about how Canstar’s Credit Card Star Ratings are determined, take a look at the methodology and report.

This article was reviewed by our Sub Editor Tom Letts before it was published, as part of our fact-checking process.

Main image source: Konstantin Kolosov (Shutterstock). 


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Sean CalleryFormer Deputy Editor
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