Winners are listed alphabetically
1Cover has picked up Outstanding Value Awards in the International and Seniors profiles this year. 1Cover was assessed as offering a strong selection of automatically included activities and stable pricing year on year.
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Fast Cover has achieved an Outstanding Value award for its Seniors Travel Insurance for the second year in a row. Notably, Fast Cover offers some of the strongest pre-existing medical conditions cover in our assessment, with both its Comprehensive and Standard policies including a wide range of conditions as standard. We also observed moderate pricing reductions across the majority of international destinations considered.
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PassportCard has built on its 2024 success by winning awards in every category this year. The provider maintained a strong feature set, including cover for pre-existing conditions like high blood pressure and high cholesterol. While domestic premiums held steady, international destination prices decreased, strengthening PassportCard’s overall value and securing its recognition in this year’s awards..
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Qantas has retained its award in the Domestic profile for 2025. Qantas remains one of the most affordable options in our assessment. This competitive pricing paired with a strong feature set makes Qantas a solid choice for domestic travellers.
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Southern Cross has maintained its Outstanding Value Award in the International profile this year. The provider has also been recognised with an Outstanding Value Cruise Award, driven by premium reductions especially for couples and families. Southern Cross has also maintained its high level of cover, particularly in categories like cancellation and luggage.
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Tick has secured an Outstanding Value Award in the Cruise category for 2025, offering some of the most competitive premiums for cruise travellers, particularly for families and couples. Alongside a competitive price point it has a solid range of cruise-specific inclusions, such as cover for missed port departures and cabin confinement expenses. This combination of low-cost premiums and essential protections has seen them recognised for delivering outstanding value for cruisers.
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Travel Protect has once again secured awards in the Domestic, International, and Cruise categories for 2025. The strong product features remain consistent, but recent pricing adjustments have boosted their value. Domestic travellers benefit from lower premiums and a reduced excess. International and Cruise cover also saw premium cuts across various profiles and destinations, making their comprehensive policies more affordable.
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WAS Insurance won multiple categories in the 2025 Awards, securing the top spots for Domestic, International, and Cruise insurance. The company's consistent product features, combined with recent price adjustments, mean better value for customers. It lowered premiums and reduced the excess for domestic travellers, and also cut prices across international and cruise policies, making comprehensive cover more affordable.
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World2Cover has retained its International and Cruise Awards in 2025, demonstrating strong performance in our assessment. The provider’s Essentials product offers affordable, well-rounded protection for travellers seeking solid value, while Top Cover provides a more comprehensive option for those seeking extra coverage. Together this offers a product range that meets diverse traveller needs.
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Similar to other insurers, Zoom updated its policies in 2025 to include COVID-19 cancellation cover. Zoom has maintained competitive premiums year on year, coming in lower than the market average in the majority of regions considered. Zoom offers competitive pricing paired with fully featured customer self-service and a high level of cancellation cover that includes travel agent fees. This has seen the provider recognised for outstanding value in the international and seniors award categories.
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Canstar’s Travel Insurance Award uses our unique and sophisticated methodology that compares both cost and features across travel insurance products to find the insurers that provide Aussie travellers with outstanding value. Our Awards are designed to help travellers narrow their search and find the right policy by providing a shortlist of products that have been assessed and ranked.
Travel insurance policies included in the Canstar Travel Insurance Awards are assessed across four travel profiles, based on nine destination regions and two cruise destinations. Our Canstar Researchers considered premium costs for each of the destinations across four consumer profiles, accounting for different age groups and consumer needs.
In order to be rated, products must meet our eligibility criteria, which includes having a certain level of coverage. To determine the recipients of Canstar’s Travel Insurance Awards, Canstar Researchers consider a provider’s top performing policy in each respective Award category.
53Providers assessed
4Consumer profiles considered
148Products rated
10Award-winning providers
Over the past year, we have seen most travel insurance policies include COVID-19 cover as standard, reflecting how the market has settled since the height of the pandemic.
Canstar’s Travel Insurance Awards recognise the providers offering outstanding value across premiums, cover and features. Whether you’re planning a short domestic getaway or an overseas trip, our Awards can help you compare options and make a more informed choice.
Canstar’s expert researchers review the overall value offered by a provider for its products in a financial services category. We consider metrics such as price and costs against features and functionality, with all of the competitors in a category compared using Canstar’s unique research methodology. The products or providers recognised as winners are those that offer the highest overall value proposition.
In addition to Canstar’s Star Ratings that appear in our comparison tables, Canstar gives Outstanding Value Awards that identify providers with high-performing products. Separately, Canstar’s Customer Satisfaction Awards reveal how content customers are with a particular financial institution or insurance provider.
Canstar recognises financial institutions with annual Awards for outstanding value across a wide range of product categories. These Awards are given to the providers whose products are the strongest overall performers in our Star Ratings over the award period.
Canstar’s Customer Satisfaction Awards are for providers, recognising institutions with the most satisfied customers overall based on consumer surveys.
Canstar compares more than 775 brands across more than 30 finance categories. Each of Canstar’s Star Ratings and Awards uses a unique methodology that is brought together by our expert Research team, with products analysed based on price and features. You can find out more about how Canstar’s value-based rating system works.
Travel insurance policies are increasingly including COVID-19 benefits as standard cover due to the reduced risk compared to 2020. This means we’ve removed the specific COVID-19 cover requirement for our Awards.
The strength of COVID-19 cover will now be assessed within the existing Overseas Medical and Cancellation categories.
For media enquiries, commentary or analysis about Canstar’s Star Ratings and Awards, including our Outstanding Value Awards or Customer Satisfaction Awards, please contact our Corporate Affairs team.
Bachelor of Commerce, Economics/Finance dual major, Griffith University. Master of Data Science, Strategy and Leadership, RMIT (ongoing studies)
Joshua Sale is responsible for developing the methodology and delivering Canstar’s flagship Star Ratings, as part of Canstar’s Research team. With tertiary qualifications in economics and finance, he enjoys helping Australians find more suitable financial products by transforming complex calculations into a consumer-friendly Star Rating that explains the values and benefits of different financial products.
As one of Canstar’s company spokespeople, Joshua has participated in print, radio and broadcast interviews with the likes of the Australian Financial Review, news.com.au and Money magazine, along with other leading media outlets, discussing topics such as home loan equity, banking incentive schemes, digital wallets and wider finance trends.
Joshua is known for his ability to simplify complex products and technical information, crunching the data into meaningful insights for consumers about finance. He has analysed several consumer markets across banking, insurance and wealth, and is keenly interested in various topics, ranging from how Australians interact with their superannuation funds, to the dynamic nature of the health insurance market, and collecting and redeeming credit card reward points.
Joshua believes that knowledge is the first step towards empowerment. Even while studying, he facilitated peer-assisted study sessions for economics, and represented his University’s Business School in an academic committee.
You can follow Josh on LinkedIn, and Canstar on X and Facebook.
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